I am having playback issues with Rio - Blu-ray Forum

sezmarque · 08-04-2011, 07:12 AM

I am having problems watching Rio. It freezes in different places and I have to hold the power button in to turn it off. I am using a Sony BPS-470 that is not connected to the internet and does not have a thumb drive or anything else like it attached to the rear. Also I have never updated it's firmware.

matthewrounds · 08-04-2011, 11:55 PM

I am having the same problem although I don't think its related to hardware. Playback on my PS3 causes the same freezes described in the OP.

highspeeddirt · 08-05-2011, 12:40 AM

Ditto! Freezing up randomly in different spots. Running on PS3 with the lastest updates.

Baywatch · 08-05-2011, 01:05 AM

I am having the same problem with the freezing on PS3, also noticed that the Dolby Digital 5.1 is not working. It is only being presented in Digital Stereo.

I bought the Blu-ray / DVD Combo pack from Wal-mart. The DVD plays as expected, dolby 5.1 included.

WTF?

cmwilliamson · 08-05-2011, 01:56 AM

Same thing pausing in random spots in the movie Rio! Bought it for our daughter and what a let down!!!! Kinda ruins watching the movie!!! What is the deal? Running a PS3 with updates!!!

matthewrounds · 08-05-2011, 02:29 PM

Can anyone confirm the 3D version suffering from the same issue?

TheBluNaco · 08-05-2011, 07:10 PM

If you rewind it, the issues go away, but not permanently.

flipnflya · 08-05-2011, 10:07 PM

ya i even returned a copy n both skip throughout the whole movie...hope they make an update soon.

matthewrounds · 08-06-2011, 12:44 AM

Quote:

Originally Posted by TheBluNaco

If you rewind it, the issues go away, but not permanently.

Really!!! This isn't VHS lol. I don't post very often anymore but I hope your not a reflection of the new members.

Back on topic, I just watched a bit more of this with my son and wow this movie is really unwatchable. I really can't believe this slipped through the QA process. Maybe its just a bad batch. I got mine from Amazon.

Ronecol · 08-06-2011, 02:28 AM

Quote:

Originally Posted by matthewrounds

Really!!! This isn't VHS lol. I don't post very often anymore but I hope you're not a reflection of the new members.

Hmmmm.... I'm pretty sure everyone knew what he meant but as a new member let this be a lesson to me about being careful to use accurate terminology. Oh btw I corrected you're grammatical error but I knew what you meant. lol

jstutman · 08-06-2011, 02:58 AM

I got mine from Amazon. It has still not been opened.

I guess I need to do this tonight.

Unstopabull · 08-06-2011, 02:49 PM

Have same problem, actually I am glad to hear it isn't my PS3. Bought at Walmart had problem, returned it and have problem with replacement.

DFelter · 08-06-2011, 09:21 PM

Purchased Rio Blu-Rayfrom Target. Have returned 3 copies nowand none play anything. Just get a blank screen!

All other Blu-Ray disc work great.

RedHotYamada · 08-06-2011, 09:25 PM

I purchased the 3D Blu-ray combo pack, and the video freezes up too many times to count. Exchanged it for another disc at a different location (Best Buy), and the disc has the same problem. Anyone hear of any replacement program offered by Fox? (who should be throttled for allowing a QC Fail release on a major motion picture to make it to retail)

PP_Perro · 08-06-2011, 10:01 PM

Similar problem here: my ps3 plays every game/DVD/Blu-ray perfectly except for Rio blu-ray, just a blank screen. I replace it for another copy in Wal-Mart, still got the same problem. I tried in one of the store's blu-ray player and in less than one minute it works! Now I'm confused...

RedHotYamada · 08-06-2011, 10:32 PM

I'm starting to think that the issue is with certain brands of blu-ray players. Both of my players are made by Sony (3D BD Player, PS3). Is everyone here using a Sony product for playback? And which brand player did you try it in at the store, PP_Perro?

Unstopabull · 08-06-2011, 10:50 PM

I use a PS3 and have the problem

PP_Perro · 08-06-2011, 11:00 PM

Sorry, I can't remember, but I think I'll try watching the movie in a friend's PS3 (just to be sure it's not mine who have an issue) and some blu-ray players in other stores. Then maybe I'll be able to know where the issue comes from, Sony's product or Fox...

RedHotYamada · 08-06-2011, 11:08 PM

Cool, let us know what you find out!

Mamacruz · 08-07-2011, 01:00 AM

We are having the same problem. Using our playstation 3 and we have exchanged it twice now. And all 3 blurays are doing the same thing. Skipping kind of sluggish in some parts. The audio is perfect but the picture is off.

We've tested the ps3 with other movies bothe live action, and animation and have no problems at all.

The digital copy plays fine and we haven't tried the DVD yet. In fact we are about to try the DVD right now.

Hope it just needs a firmware update or something. Ps3 says we have current update already.

08-04-2011, 07:12 AM	#1
sezmarque Member Member since:May 2008 Location:Indiana United States 4K collection:1 Blu-ray collection:361 Trading Score:10	I am having playback issues with Rio I am having problems watching Rio. It freezes in different places and I have to hold the power button in to turn it off. I am using a Sony BPS-470 that is not connected to the internet and does not have a thumb drive or anything else like it attached to the rear. Also I have never updated it's firmware.

08-05-2011, 01:05 AM	#4
Baywatch New Member Member since:Aug 2011	Same problem with freezing I am having the same problem with the freezing on PS3, also noticed that the Dolby Digital 5.1 is not working. It is only being presented in Digital Stereo. I bought the Blu-ray / DVD Combo pack from Wal-mart. The DVD plays as expected, dolby 5.1 included. WTF?

08-06-2011, 09:21 PM	#13
DFelter New Member Member since:Aug 2011	Rio Playback Problem Purchased Rio Blu-Rayfrom Target. Have returned 3 copies nowand none play anything. Just get a blank screen! All other Blu-Ray disc work great.

08-07-2011, 01:00 AM	#20
Mamacruz New Member Member since:Aug 2011	Same problem with Rio We are having the same problem. Using our playstation 3 and we have exchanged it twice now. And all 3 blurays are doing the same thing. Skipping kind of sluggish in some parts. The audio is perfect but the picture is off. We've tested the ps3 with other movies bothe live action, and animation and have no problems at all. The digital copy plays fine and we haven't tried the DVD yet. In fact we are about to try the DVD right now. Hope it just needs a firmware update or something. Ps3 says we have current update already.

08-04-2011, 11:55 PM	#2
matthewrounds Expert Member Member since:Apr 2007 Location:Tucson, AZ Home Theater Gallery:19 Blu-ray collection:52 Trading Score:21	I am having the same problem although I don't think its related to hardware. Playback on my PS3 causes the same freezes described in the OP.

08-05-2011, 12:40 AM	#3
highspeeddirt New Member Member since:Aug 2011	Ditto! Freezing up randomly in different spots. Running on PS3 with the lastest updates.

08-05-2011, 01:56 AM	#5
cmwilliamson New Member Member since:Aug 2011	Same thing pausing in random spots in the movie Rio! Bought it for our daughter and what a let down!!!! Kinda ruins watching the movie!!! What is the deal? Running a PS3 with updates!!!

08-05-2011, 02:29 PM	#6
matthewrounds Expert Member Member since:Apr 2007 Location:Tucson, AZ Home Theater Gallery:19 Blu-ray collection:52 Trading Score:21	Can anyone confirm the 3D version suffering from the same issue?

08-05-2011, 07:10 PM	#7
TheBluNaco Active Member Member since:Apr 2010 Blu-ray collection:101	If you rewind it, the issues go away, but not permanently.

08-05-2011, 10:07 PM	#8
flipnflya Junior Member Member since:Aug 2011 Blu-ray collection:49	ya i even returned a copy n both skip throughout the whole movie...hope they make an update soon.

08-06-2011, 02:58 AM	#11
jstutman Senior Member Member since:Feb 2009 Blu-ray collection:74 Blu-ray reviews: 1 Trading Score:8	I got mine from Amazon. It has still not been opened. I guess I need to do this tonight.

08-06-2011, 02:49 PM	#12
Unstopabull New Member Member since:Aug 2011	Have same problem, actually I am glad to hear it isn't my PS3. Bought at Walmart had problem, returned it and have problem with replacement.

08-06-2011, 09:25 PM	#14
RedHotYamada New Member Top contributor Member since:Aug 2011 Blu-ray collection:42	I purchased the 3D Blu-ray combo pack, and the video freezes up too many times to count. Exchanged it for another disc at a different location (Best Buy), and the disc has the same problem. Anyone hear of any replacement program offered by Fox? (who should be throttled for allowing a QC Fail release on a major motion picture to make it to retail)

08-06-2011, 10:01 PM	#15
PP_Perro New Member Member since:Aug 2011	Similar problem here: my ps3 plays every game/DVD/Blu-ray perfectly except for Rio blu-ray, just a blank screen. I replace it for another copy in Wal-Mart, still got the same problem. I tried in one of the store's blu-ray player and in less than one minute it works! Now I'm confused...

08-06-2011, 10:32 PM	#16
RedHotYamada New Member Top contributor Member since:Aug 2011 Blu-ray collection:42	I'm starting to think that the issue is with certain brands of blu-ray players. Both of my players are made by Sony (3D BD Player, PS3). Is everyone here using a Sony product for playback? And which brand player did you try it in at the store, PP_Perro?

08-06-2011, 10:50 PM	#17
Unstopabull New Member Member since:Aug 2011	I use a PS3 and have the problem

08-06-2011, 11:00 PM	#18
PP_Perro New Member Member since:Aug 2011	Sorry, I can't remember, but I think I'll try watching the movie in a friend's PS3 (just to be sure it's not mine who have an issue) and some blu-ray players in other stores. Then maybe I'll be able to know where the issue comes from, Sony's product or Fox...

08-06-2011, 11:08 PM	#19
RedHotYamada New Member Top contributor Member since:Aug 2011 Blu-ray collection:42	Cool, let us know what you find out!

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