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Old 01-03-2018, 09:26 PM   #2021
supervij supervij is offline
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The same technician at a Solutions told me that he heard a ton of complaints about the 93, related to its scaling compared to the 83. If true, it may be worth it to nab the 103.
we rejoice in being connected without touching...thank god for the internet...we stare at our screens all our lives...what a waste of eyes...
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Old 01-05-2018, 10:40 PM   #2022
HDTV1080P HDTV1080P is offline
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Default Oppo Aces Longterm Reliability Test

Oppo Aces Longterm Reliability Test


Select quotes from article:

"That does not mean it has never failed. A few years into its tour of duty, the disc drawer became increasingly sticky. I got in touch with the manufacturer and was told it was a known manufacturing defect. I shipped the product to Oppo at my expense and the company shipped it back, with a new disc drive, at its expense. I even got an extra Oppo tote bag. The player has run flawlessly ever since. If you can't have a perfect product (though Oppos come closer than most) a manufacturer that stands behind its product is the next best thing. I would not hesitate to buy another Oppo."

Read more at https://www.soundandvision.com/conte...uujzZ3h03iI.99
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Old 05-31-2018, 02:39 AM   #2023
supervij supervij is offline
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I have a new problem with my 83. While it was working perfectly fine yesterday, today the player will not recognize that any disc is inside, whether it's BD, DVD, CD, or other. I haven't done anything to the player since yesterday (neither has my wife), haven't applied any firmware or anything at all. But when I insert any disc, the player's display says NO DISC.

I've tried several things:

- turned it on and off again
- unplugged and replugged it
- erased all data in the persistent storage
- reset the player to its factory default settings

None of these things worked. Can anyone suggest anything else that might work? I've looked online, but have found nothing else but the above.
we rejoice in being connected without touching...thank god for the internet...we stare at our screens all our lives...what a waste of eyes...
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Old 05-31-2018, 04:46 AM   #2024
JohnAV JohnAV is offline
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Quote:
Originally Posted by supervij View Post
I have a new problem with my 83. While it was working perfectly fine yesterday, today the player will not recognize that any disc is inside, whether it's BD, DVD, CD, or other. I haven't done anything to the player since yesterday (neither has my wife), haven't applied any firmware or anything at all. But when I insert any disc, the player's display says NO DISC.

I've tried several things:

- turned it on and off again
- unplugged and replugged it
- erased all data in the persistent storage
- reset the player to its factory default settings

None of these things worked. Can anyone suggest anything else that might work? I've looked online, but have found nothing else but the above.
Send a email to Oppo Digital about your issue.
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Old 05-31-2018, 05:03 AM   #2025
supervij supervij is offline
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Quote:
Originally Posted by JohnAV View Post
Send a email to Oppo Digital about your issue.
Already done; just waiting on their reply. Although with such an old machine, I wager they'll say, "It's too old; time to upgrade, cheapskate!"

Just thought there might be someone here who might have an idea what to try.
we rejoice in being connected without touching...thank god for the internet...we stare at our screens all our lives...what a waste of eyes...
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Old 05-31-2018, 07:42 AM   #2026
JohnAV JohnAV is offline
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Quote:
Originally Posted by supervij View Post
Already done; just waiting on their reply. Although with such an old machine, I wager they'll say, "It's too old; time to upgrade, cheapskate!"

Just thought there might be someone here who might have an idea what to try.
You could reinstall the latest FW via a thumb drive again as one suggestion. For the 83 its here.
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Old 05-31-2018, 11:00 AM   #2027
supervij supervij is offline
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My gods, that didn't even occur to me...I figured that firmware was already there; no point in re-installing it. But that did the trick! Many thanks, JohnAV!

My baby is back!!!
we rejoice in being connected without touching...thank god for the internet...we stare at our screens all our lives...what a waste of eyes...
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Old 05-31-2018, 05:18 PM   #2028
supervij supervij is offline
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For anyone interested in OPPO's response to the problem I wrote about above, here's what they said:
Quote:
Your laser head could just be dirty or otherwise obstructed.

You will remove the screws on the side (two on each side) and back of the player (5 screws). Remove the top cover of the player by lifting up and pulling the cover away from the player.

When you remove the top cover you will see the loader. The loader has two pieces of electrostatic tape and two screws (one on each side). Remove these.

On each side of the loader there are two black clips. Push on on one of the clips and pull up on the metal cover. You will hear a snap. Do the same for the clip on the same side as the one you just depressed. Repeat for the other side.

You can now safely remove the top of the loader and gain access to the servo. Now clean the laser head surface with a cotton swab and alcohol. Also clean the rubber spindle on the servo to make sure there is no hair or lint which can make the discs load off center.

Reverse the steps to put the player back together.
Overall, I prefer JohnAV's solution.
we rejoice in being connected without touching...thank god for the internet...we stare at our screens all our lives...what a waste of eyes...
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Old 06-01-2018, 03:29 AM   #2029
supervij supervij is offline
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In addition to contacting OPPO, I also contacted Solutions AV, the store just north of Toronto, Ontario. Here's what they said:
Quote:
Someone beat us to providing the answer we were going to initially suggest.
Glad it is working for you.
However, should you have any issues with this player down the road, contact OPPO Digital. They are located in the San Fransisco Bay Area of California. They offer a $99 USD flat-rate repair service. Add to that the costs of shipping your player (no accessories to reduce weight) to them and back again. And GST on the return and some custom handling fees (~$10 Cdn).
And when I asked them if they were still handling repairs, they said:
Quote:
OPPO is restructuring to focus on warranty and non-warranty repair/service of any product they have ever produced.
With them taking a stronger role in repairs overall, we will back away from non-warranty repairs.
Just an FYI to anyone who had been interested in using Solutions AV as an alternative to shipping to OPPO.
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Old 06-01-2018, 04:28 AM   #2030
JohnAV JohnAV is offline
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Glad it did the trick!

FYI

As previously announced, please be advise that 5/31 was the last day you could call Oppo Digital directly for sales/support.

Starting 6/1 all customer service will be using the contact form to provide customer service - technical advice and product repairs - sales - product questions-store orders/help - product returns.

There will be full time staff dedicated to answering emails into the indefinite future.

If you try to call Oppo Digital at 650-961-1118 you will be greeted with a message disclosing this change in our operations.
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Old 06-01-2018, 07:38 PM   #2031
HDTV1080P HDTV1080P is offline
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Quote:
Originally Posted by JohnAV View Post
Glad it did the trick!

FYI

As previously announced, please be advise that 5/31 was the last day you could call Oppo Digital directly for sales/support.

Starting 6/1 all customer service will be using the contact form to provide customer service - technical advice and product repairs - sales - product questions-store orders/help - product returns.

There will be full time staff dedicated to answering emails into the indefinite future.

If you try to call Oppo Digital at 650-961-1118 you will be greeted with a message disclosing this change in our operations.

The funny thing is I have never tried to call OPPO Digital INC over the last 10 years. My communication has always been by email. So nothing changes for me. Also their email customer service response time is excellent.
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