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Go Back   Blu-ray Forum > Movies > Blu-ray Movies - International > Italy


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Old 12-23-2017, 09:38 AM   #381
nnnon nnnon is offline
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I asked for the replacement disc on November, 17. It arrived two days ago vio DHL Express (!), so it only took them roughly one month to ship. Don't give up hope!
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Old 12-24-2017, 12:12 AM   #382
skyofcrack skyofcrack is offline
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Quote:
Originally Posted by nnnon View Post
I asked for the replacement disc on November, 17. It arrived two days ago vio DHL Express (!), so it only took them roughly one month to ship. Don't give up hope!
I sent my request on October 12 and nothing. F*** 'em.
If sales are good for Arrow Video's Sullivan's Travels then we might get a boxed set of Preston Sturges films from Arrow!
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Old 12-27-2017, 05:48 AM   #383
GasmaskAvenger GasmaskAvenger is offline
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Requested a replacement last Wednesday. Got it from DHL earlier this evening.

...my actual 4K UHD set still hasn't left Italy. Go figure.
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Old 02-17-2018, 10:38 AM   #385
springjack springjack is offline
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This is a joke of a company without any costumer respect.

I sent them 2 proof of purchase last November. About 2 weeks later I receive 1 copy.

Since then I e-mail them 4 times about the missing copy and only got a response this past January saying that my copy as on the way.

I live very close to Italy but so far, nothing has arrived... maybe they are delivering the replacement by foot!
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Old Yesterday, 05:42 PM   #386
NoirFan NoirFan is offline
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At least they sent you something, many of us have been ignored altogether! Considering the awful quality of their work, and their literally non-existent customer service, I hope this company goes under very soon.
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