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Old 12-23-2016, 10:59 PM   #1
Dave J Dave J is offline
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Default Amazon.com - Import Fees Deposit increased to 50%?

I regularly order from Amazon.com and was about to place an order this evening when I noticed the Import Fees jumped from the normal 13% to approximately 50%. I'm hoping it's an error but others at red flag deals noticed the same. I emailed Amazon customer service in the hopes it's a glitch in the calculation and if enough people bring it to their attention it will be corrected. I encourage any of you who regularly order from them to do the same.

http://forums.redflagdeals.com/amazo...rease-2067699/
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Old 12-24-2016, 01:30 AM   #2
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I spoke to Amazon.com customer service over the phone after receiving a canned email response. I asked the rep to please escalate as it may be a calculation error in the system. Hopefully someone on their end looks into it because otherwise this kills the option of ordering from the US site.
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Old 12-24-2016, 04:41 AM   #3
aaron158 aaron158 is offline
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they emailing jeff@amazon.com this will get someone at the highest level of c/s to respond. my only thinking is maybe amazon use to eat the cost of brokerage fees and or handling fees but are now adding them in. cuz i tired adding like 50 bucks worth of blurays in to the cart and it was charging like $19 for import fees and HST on 50 bucks should be no more then 7 bucks and not like theres duty fees for blurays.

either way just means that much less i will order off amazon.com funny how .com forces u to use there customs payment program rather then just sending it though customs and paying at the door cuz 99% of the time it would just go right though with 0 fees. amazon.co.uk and amazon.de only force u to use this if the package is very high value or if u pick the fastest shipping option using ups.

if this isn't a glitch then amazon is just scamming us and pocketing the cash cuz there charging double or even triple what import fees should be.
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Old 12-24-2016, 08:32 PM   #4
Steel Panther Steel Panther is offline
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there has to be a system issue somewhere.

add 5 movies - $103, $55 deposit.

*removes everything from cart*

adds 2 movies, $15.37 deposit... adds 3rd... deposit doesn't increase.

adds 4th, deposit goes up $2.
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Old 12-28-2016, 08:15 PM   #5
Steel Panther Steel Panther is offline
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has anyone gotten a non-generic "company policy" kind of answer?

i got a generic one, and a "if the deposit is less than you are charged, we shall refund the difference" ...

Well I'm not ordering something for $17, paying $16 in fees to get 2 dollars o it back. eugh
TV: LG42LM6200 3DTV / Panasonic Viera TC-P50UT50
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Old 12-28-2016, 08:18 PM   #6
Charger Hellcat Charger Hellcat is offline
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Thanks Donald!
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Old 12-28-2016, 08:33 PM   #7
aaron158 aaron158 is offline
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Quote:
Originally Posted by Steel Panther View Post
has anyone gotten a non-generic "company policy" kind of answer?

i got a generic one, and a "if the deposit is less than you are charged, we shall refund the difference" ...

Well I'm not ordering something for $17, paying $16 in fees to get 2 dollars o it back. eugh
all u can do is complain to jeff@amazon.com
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Old 12-29-2016, 05:11 AM   #8
Steel Panther Steel Panther is offline
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Quote:
Originally Posted by aaron158 View Post
all u can do is complain to jeff@amazon.com
and I got the same generic nonsense that another CS gave me... lol.. **** it, I don't care enough to actually order anything, I told them I'm done with amazon.com until it's fixed. (despite I could just order it to my US address, it's the principal of the matter) =P
TV: LG42LM6200 3DTV / Panasonic Viera TC-P50UT50
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Old 12-29-2016, 08:17 AM   #9
Charger Hellcat Charger Hellcat is offline
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I received an Amazon.com gift card for completing some surveys for a product I am interested in. I asked Amazon if it could be applied to my .ca account, even if the value remained the same. They said they couldn't do that unless the person who issued it change it. So I said **** it and used it to buy a YouTuber I enjoy a nice house warming gift.

The Complete Guide to Vintage Star Wars Action Figures for him

A Pee-Wee Herman portrait throw pillow for his girlfriend

21 Star Wars starship wall decals for his son

I blame Drumpf for the change in policy. And it's only going to get worse for us.
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Old 01-13-2017, 12:16 AM   #10
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Red Flag Deals is reporting the issue has now been fixed.
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jaydot (01-13-2017)
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