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Old 03-22-2014, 03:31 PM   #541
sierra03 sierra03 is offline
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I posted this in a PS3 thread but posted it here too just in case nobody sees it there

on March 8 2014 I purchased Sunshine after taking forever to find this in a store, then i discover it has the PIP problem, so I searched to see if anyone else had a problem and luckily (I thought) found the exchange program which is still in effect for anyone wondering.

I called them, they emailed me instructions to send it back the whole movie case and disc so i sent it back which cost $3.98 (cannot be sent as a letter probably because of the case!)

they called me a couple days ago said they recieved my disc and they tested it and it works fine and they want to send it back
I mentioned about having a ps3 because they most likely wouldnt be testing it on one and also the new replacement disc barcode# they said mine is the new disc!

so now its being sent back and I'm stuck with a movie i cant watch, i guess i can sell it to someone without a ps3?

so much for that. has anyone else had a problem with the new disc too?
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Old 03-22-2014, 10:15 PM   #542
starryeyes starryeyes is offline
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Well, I haven't played this disc since I got my new bluray player and I have the PIP problem. My bluray is old enough that I'll have to spring for a new one. Hopefully I'll get sent the corrected version.
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Old 03-22-2014, 10:31 PM   #543
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Quote:
Originally Posted by starryeyes View Post
Well, I haven't played this disc since I got my new bluray player and I have the PIP problem. My bluray is old enough that I'll have to spring for a new one. Hopefully I'll get sent the corrected version.
I just tried mine in my new player and it also has the problem, but I can turn it off (Yamaha BD-A1020).
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Old 03-22-2014, 10:52 PM   #544
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Originally Posted by JoeDeM View Post
I just tried mine in my new player and it also has the problem, but I can turn it off (Yamaha BD-A1020).
Call Fox, there should be an exchange program. The disc was fixed about 3 years ago. (It's possible they may have not made it into the marketplace widespread.)

fitprod
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Old 03-23-2014, 12:57 AM   #545
sierra03 sierra03 is offline
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Call Fox, there should be an exchange program. The disc was fixed about 3 years ago. (It's possible they may have not made it into the marketplace widespread.)

fitprod
I was saying in my above post that fox said the disc i just sent back that had the PiP problem was the new corrected disc, if thats the case then both versions dont work
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Old 03-23-2014, 04:00 AM   #546
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I was saying in my above post that fox said the disc i just sent back that had the PiP problem was the new corrected disc, if thats the case then both versions dont work
It's quite possible that whoever you talked to didn't know what they were talking about and you do in fact have the old defective disc. People often don't seem to know what they're talking about when you call for support. I deal with that all the time. It's worth another call to talk to somebody else that might be willing to actually listen to you.
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Old 03-23-2014, 04:22 AM   #547
Petra_Kalbrain Petra_Kalbrain is online now
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Watching my replacement copy now on my slim PS3. 15 minutes in and no PIP.
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Old 03-23-2014, 01:56 PM   #548
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Watching my replacement copy now on my slim PS3. 15 minutes in and no PIP.
Yup, I'll bet that employee this person talked to didn't know what they were talking about.
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Old 03-23-2014, 02:20 PM   #549
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Originally Posted by Petra_Kalbrain View Post
Watching my replacement copy now on my slim PS3. 15 minutes in and no PIP.
Quote:
Originally Posted by mar3o View Post
Yup, I'll bet that employee this person talked to didn't know what they were talking about.

Petra_Kalbrain thanks for checking yours

mar3o: it wasnt the original employees I talked to it that didnt understand itwas the testing department that you ship the disc too that said mine was the replacement with the correct barcode. they still could have sent me another of the good copys just in case mine was labeled good but was really the defective? maybe they gave so many replcements out that now they just make excuses.
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Old 04-11-2016, 10:34 PM   #550
cheez avenger cheez avenger is online now
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Looks like there are still bad batches out there. I recently purchased Sunshine from GoHastings and as I watching the film the first PIP segment popped up. It's weird, because I have seen the film on BD before on a PS3 and had no problems. This time I actually purchased it from them and played it on my PS4.

I have not scrolled through the many pages of comments but does it have something to do with the internet connection or something like that? I was thinking of switching it out and playing the BD on my region free player that is not connected to the net.

Thoughts/suggestions?

#maybeIwillreadthroughthecommentstoo
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Old 04-11-2016, 10:55 PM   #551
formula_nebula formula_nebula is online now
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Quote:
Originally Posted by cheez avenger View Post
Looks like there are still bad batches out there. I recently purchased Sunshine from GoHastings and as I watching the film the first PIP segment popped up. It's weird, because I have seen the film on BD before on a PS3 and had no problems. This time I actually purchased it from them and played it on my PS4.

I have not scrolled through the many pages of comments but does it have something to do with the internet connection or something like that? I was thinking of switching it out and playing the BD on my region free player that is not connected to the net.

Thoughts/suggestions?

#maybeIwillreadthroughthecommentstoo
It's not the internet. I bought this used a few months back, and it had the pip problem. I don't have home internet, so I can definitely say, that's not the problem. I saw a brand new copy yesterday, at BB or Barnes n Noble. Was thinking about purchasing it, but didn't want to run into the same problem.
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Old 04-11-2016, 11:13 PM   #552
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Quote:
Originally Posted by formula_nebula View Post
It's not the internet. I bought this used a few months back, and it had the pip problem. I don't have home internet, so I can definitely say, that's not the problem. I saw a brand new copy yesterday, at BB or Barnes n Noble. Was thinking about purchasing it, but didn't want to run into the same problem.
Ah, thanks for that.

Well, on a semi-related note - I went over to my region free player to see if it would work and looks like the player has crapped the bed. I gotta go shopping for a new Region Free player now.
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Old 04-11-2016, 11:58 PM   #553
formula_nebula formula_nebula is online now
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Ah, thanks for that.

Well, on a semi-related note - I went over to my region free player to see if it would work and looks like the player has crapped the bed. I gotta go shopping for a new Region Free player now.
Happy to help.

That sucks about your player. Hope you can get another one soon, at a decent price. I was just thinking a little while ago, about getting a region free player. I've never had one before, but it would be nice to watch some movies, that aren't available here in the states.
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Old 04-12-2016, 12:28 AM   #554
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Originally Posted by formula_nebula View Post
Happy to help.

That sucks about your player. Hope you can get another one soon, at a decent price. I was just thinking a little while ago, about getting a region free player. I've never had one before, but it would be nice to watch some movies, that aren't available here in the states.

I did. Paid $99 with free overnight shipping via Amazon. I should be back to normal tomorrow.
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Old 04-12-2016, 01:49 AM   #555
formula_nebula formula_nebula is online now
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I did. Paid $99 with free overnight shipping via Amazon. I should be back to normal tomorrow.
Damn! That's a good deal. Didn't know you can get them for that cheap. What brand is it?
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Old 04-12-2016, 01:56 AM   #556
cheez avenger cheez avenger is online now
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Originally Posted by formula_nebula View Post
Damn! That's a good deal. Didn't know you can get them for that cheap. What brand is it?
It's a Sony. Yeah, they can be gotten for under $200. This one happens to be a refurbished unit, so it's even cheaper.



http://www.amazon.com/Sony-S5200-Pla...ronics&sr=1-11
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