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Old 01-14-2009, 04:32 AM   #1
joegs300 joegs300 is offline
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Exclamation To all the Funai Owners (Insignia, most notably ...) FIRMWARE INFORMATION!!!

I FINALLY received an email from Funai regarding the Insignia brand player (which i returned for a PS3) and decided it was good to share this information. Hope it helps.

Hi Joe!

Thank you for contacting Insignia about your NS-2BRDVD Insignia Blu-ray Disc
Player with 1080p Output. I will do my best to assist you so you can start
enjoying your product right away!

First of all, Joe, let me apologize for the time that it took me to provide
you with a response. At this moment we are experiencing a higher than normal
quantity of E-mails. I understand that this is no excuse, however I hope that
you don't take this delay as a lack of consideration towards our customers. We
care about our customers and we are constantly working to improve our products
performance and our customer care.

As you have explained in your E-mail, you needed to know when a firmware
update would be available.

Regarding your concern, firmware updates are released whenever we need to add
functionality to the player. There are no firmware updates available for this
product yet, but there will be one by February. I recommend that you check our
website during the next few weeks for further information about new firmwares.
We deeply apologize for any inconvenience this may cause.

I hope that you find this E-mail helpful, and just in case you need anything
else remember that you can contact Insignia Products Customer Support at
1-877-467-4289 and provide the agent with your case number: . With this
number he will be able to see my notes and assist you faster. We suggest that
you have the receipt of purchase handy in order to provide them with the
required information.

We are open from 7am to 12am CST!

Have a wonderful day, and remember that if you ever need anything else you can
always count on us

Vanesa Bonfill and the Insignia Products Customer Care Team
It's important information. please don't turn too high volume for loud. it damage your a speaker." -Opips2
Television: Panasonic Viera Plasma 50inch TH50pz85u AVR: Onkyo 806 (2009 model) Blu-Ray Player: Sony Playstation 3 Power Regulator: APC H15 Silver Front Speakers: Polk Audio T90e x2 Center Speaker: Polk Audio CS20 Rear Surrounds: Polk Audio Monitor 50 x2 Subwoofer: eD A2-300 Wiring: 12 AWG with Banana Plugs
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Old 01-14-2009, 01:40 PM   #2
ryoohki ryoohki is offline
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At least they'll do 1 on it. It never was updated and it's basically a BD30 Stock with first FW so it definitely need an update bad for Fox titles.. notably..
Material : Denon 3808ci, 2xParadigm Monitor 9 v5, 1xCC390, 2xADP390, 2xADP190, Panasonic AE3000 96hz 1080p, 106' screen, Samsung BDP-2550
01/04/08 - A day to remember, the day we won!
My Blu-Ray movies = http://www.invelos.com/dvdcollection.aspx/ryoohki360
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Old 01-15-2009, 03:59 AM   #3
joegs300 joegs300 is offline
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Default

Quote:
Originally Posted by ryoohki View Post
At least they'll do 1 on it. It never was updated and it's basically a BD30 Stock with first FW so it definitely need an update bad for Fox titles.. notably..
yeah it sucks really bad for those who are stuck without a firmware update.. i hate that those cant enjoy what we spent a lot of money on.
It's important information. please don't turn too high volume for loud. it damage your a speaker." -Opips2
Television: Panasonic Viera Plasma 50inch TH50pz85u AVR: Onkyo 806 (2009 model) Blu-Ray Player: Sony Playstation 3 Power Regulator: APC H15 Silver Front Speakers: Polk Audio T90e x2 Center Speaker: Polk Audio CS20 Rear Surrounds: Polk Audio Monitor 50 x2 Subwoofer: eD A2-300 Wiring: 12 AWG with Banana Plugs
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Old 01-22-2009, 06:49 AM   #4
get1080pnot720p get1080pnot720p is offline
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Dec 2008
Yeah...right...
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Quote:
Originally Posted by joegs300 View Post
I FINALLY received an email from Funai regarding the Insignia brand player (which i returned for a PS3) and decided it was good to share this information. Hope it helps.

Hi Joe!

Thank you for contacting Insignia about your NS-2BRDVD Insignia Blu-ray Disc
Player with 1080p Output. I will do my best to assist you so you can start
enjoying your product right away!

First of all, Joe, let me apologize for the time that it took me to provide
you with a response. At this moment we are experiencing a higher than normal
quantity of E-mails. I understand that this is no excuse, however I hope that
you don't take this delay as a lack of consideration towards our customers. We
care about our customers and we are constantly working to improve our products
performance and our customer care.

As you have explained in your E-mail, you needed to know when a firmware
update would be available.

Regarding your concern, firmware updates are released whenever we need to add
functionality to the player. There are no firmware updates available for this
product yet, but there will be one by February. I recommend that you check our
website during the next few weeks for further information about new firmwares.
We deeply apologize for any inconvenience this may cause.

I hope that you find this E-mail helpful, and just in case you need anything
else remember that you can contact Insignia Products Customer Support at
1-877-467-4289 and provide the agent with your case number: . With this
number he will be able to see my notes and assist you faster. We suggest that
you have the receipt of purchase handy in order to provide them with the
required information.

We are open from 7am to 12am CST!

Have a wonderful day, and remember that if you ever need anything else you can
always count on us

Vanesa Bonfill and the Insignia Products Customer Care Team
NS-2BRDVD is not Funai...sorry, people...no firmware for the Funai yet (and I think it's safe to assume that there will never be a firmware release for it)...

This is the Funai "Insignia": http://www.engadgethd.com/2008/05/24...er-for-349-ps/

...and this is the one you apparently returned: http://www.engadgethd.com/2008/10/30...er-emerges-at/

Last edited by get1080pnot720p; 01-22-2009 at 07:15 AM.
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