Who Framed Roger Rabbit? 25th Anniversary Blu-ray March 12 Review

[starman15317]

Two weeks ago, I went on Disney's customer service site and filled out the required info for an envelope to be sent for my defective DVD, but I never got an email confirming the envelope was coming and it still hasn't shown up. For those of you who got replacement DVDs, how long did the whole process take for you?

[RJ Smoove]

Originally Posted by starman15317

Two weeks ago, I went on Disney's customer service site and filled out the required info for an envelope to be sent for my defective DVD, but I never got an email confirming the envelope was coming and it still hasn't shown up. For those of you who got replacement DVDs, how long did the whole process take for you?

A couple weeks, iirc. Give it a little more time.

[SuperC142]

Originally Posted by starman15317

Two weeks ago, I went on Disney's customer service site and filled out the required info for an envelope to be sent for my defective DVD, but I never got an email confirming the envelope was coming and it still hasn't shown up. For those of you who got replacement DVDs, how long did the whole process take for you?

I don't remember how long it took for me to get the mailing label, but I initially wrote to them on March 15 and I had replacement DVD in my hand on April 5, so, for me, the whole process took exactly 3 weeks. I was probably one of the earlier ones to do it, though; I wouldn't worry. If you still don't have it in a few days, you could write to contactus@disneystudiohelp.com, which is who I wrote to to request the exchange.

BTW: I was expecting an envelope as well, but it turned out to be a pre-paid shipping label. I wound up having to provide my own envelope. I used one of these: http://www.amazon.com/gp/product/B000CD01CC

[saprano]

Does walmart still have the slipcover copies?

[Jowiko96]

Originally Posted by saprano

Does walmart still have the slipcover copies?

Mine Does.

[saprano]

Originally Posted by Jowiko96

Mine Does.

Cool.

Do you know if there's any coupons available so i can get this a little cheaper?

[kamphausd1]

Originally Posted by jayembee

There had been talk of a sequel back when WFRR first came out. It actually got through the script stage. I have a copy of the script somewhere. It was an interesting idea -- the toons fighting in WWII (the title was ROGER RABBIT II: THE TOON PLATOON), but the story never quite jelled.

Wouldn't that technically be a prequel?

[HD Goofnut]

Originally Posted by saprano

Cool.

Do you know if there's any coupons available so i can get this a little cheaper?

My local Wal-Mart still has slipcovers as well. I am not aware of any coupons for this one though.

[Mark Malmstrøm]

the trouble with the BD


while the PQ s good i could not help myself notice that something was missing,


A screenshot comparrison on Caps-a-holic revealed at times the BD was showing less info than it's DVD counterpart (like Dr. No DVD was missing something at top and bottom) and at other times there were more info than the DVD had


Not good

[Twisted-Alien]

Originally Posted by Oblivion138

FYI (if you didn't already know), the only "defect" is that they included the Full-Frame DVD rather than the Widescreen. If you're like me, and the DVD will never see the inside of your player, there's no need to worry about whether the copy you get is "fixed" or not. The BD is fine, no matter what you get.

Oh that's good to know.

I just picked it up at Sam's for $17.98 w/slip!

[TheHighRoller]

Are the slips for this considered rare or something?

[BDBooking]

Originally Posted by TheHighRoller

Are the slips for this considered rare or something?

If I remember correctly, the slips were on the first-print copies of the movies. Then as the defects were found, the slips weren't produced on the next round of prints to differentiate between the two.

[rdodolak]

Originally Posted by BDBooking

If I remember correctly, the slips were on the first-print copies of the movies. Then as the defects were found, the slips weren't produced on the next round of prints to differentiate between the two.

From what I gathered, when the issue was discovered on the DVD all retailer copies were supposed to be returned back to the manufacturer. Once returned, the existing copies were opened and had the DVD replaced and were re-shrinkwrapped however when retailers received the corrected copies they were sans slipcover.

Walmart apparently kept their original stock as they had the slipcover through the whole ordeal.