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Old 10-23-2012, 04:53 AM   #1
PCFan PCFan is offline
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Oct 2008
Default Netflix issue on my Sony BDP-S790

I recently bought a Sony BDP-S790. Twice when I was loading an episode from a TV show in Netflix, about halfway through loading I would get kicked out of Netflix and back to the Home screen then I have to restart Netflix. They were 2 different shows, Fraser and Knight Rider. My PS3 never did that but then again I had a few minor issues with Netflix on my PS3 as well so Netflix has not been a perfect experience on my PS3 either. I just want to know what's going on with Netflix on my BDP-S790. Is it a firmware issue with my BDP-S790 or is the problem on Netflix's end?
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Old 10-24-2012, 04:06 AM   #2
PCFan PCFan is offline
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Oct 2008
Default

Okay, a few minutes ago someone told me that he doesn't have the same issue with Netflix kicking me out as I did on the BDP-S790 and he owns that same blu-ray player. He tells me that maybe someone else is logging into my Netflix account that is causing me to get kicked out of Netflix when I load sometimes loaded a TV episode. I wonder why it does not happen on my PS3 or on the PC at where I work. Well, I returned the player back to the store telling returns customer service rep about the Netflix issue I was having with the player. Also one time when I was loading the Vudu app on that player, it kicked me back to the home screen as well, but it only did it once. Will Netflix quit on a person if they are logged into Netflix on 2 devices at the same time?

I want to add that I have a 5.2Mbps DSL connection and I have way more than enough bandwidth for watching SD material in Netflix so I know it's not from a lack of bandwidith on my end.
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Old 10-24-2012, 04:21 AM   #3
PCFan PCFan is offline
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Oct 2008
Default

Quote:
Originally Posted by PCFan View Post
Okay, a few minutes ago someone told me that he doesn't have the same issue with Netflix kicking me out as I did on the BDP-S790 and he owns that same blu-ray player. He tells me that maybe someone else is logging into my Netflix account that is causing me to get kicked out of Netflix when I load sometimes loaded a TV episode. I wonder why it does not happen on my PS3 or on the PC at where I work. Well, I returned the player back to the store telling returns customer service rep about the Netflix issue I was having with the player. Also one time when I was loading the Vudu app on that player, it kicked me back to the home screen as well, but it only did it once. Will Netflix quit on a person if they are logged into Netflix on 2 devices at the same time?

I want to add that I have a 5.2Mbps DSL connection and I have way more than enough bandwidth for watching SD material in Netflix so I know it's not from a lack of bandwidith on my end.
Okay I just tested out having my PS3 and PC logged into my Netflix account at the same time. I didn't get kicked out of Netflix on either device.
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Old 10-24-2012, 04:24 AM   #4
thunda thunda is offline
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I've gotten kicked out of Netflix before when my wife tried to watch something on a different TV. My guess is that is what's going on even though it didn't kick you out this last time
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Old 10-24-2012, 04:26 AM   #5
SkillzthatKillz SkillzthatKillz is offline
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I'm not sure what the problem is. I have the BDP-S590 and it runs Netflix, Hulu Plus, and Amazon Prime Instant Video without a problem (it also does a great job playing Blu-rays and DVDs ). I would imagine that your player would be more than capable of running these apps since it's the step-up model from mine. Have you tried contacting Sony's customer support?
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Old 10-24-2012, 04:39 AM   #6
PCFan PCFan is offline
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Oct 2008
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Quote:
Originally Posted by thunda View Post
I've gotten kicked out of Netflix before when my wife tried to watch something on a different TV. My guess is that is what's going on even though it didn't kick you out this last time
I noticed that I forgot that I was still logged on to Netflix on my PC when I was using my PC for Netflix yesterday before I was having the problem with the BDP-S790. However, I was not Netflix streaming on another device when I got kicked out of Netflix on the BDP-S790. So can the problem be because I was still logged in to Netflix on my PC? So I should always log off of Netflix account on my PC even if I'm not streaming Netflix on my PC if I want to stream Netflix from another device using my Netflix account?
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Old 10-26-2012, 02:21 AM   #7
Caleb Caleb is offline
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Dec 2010
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I am a heavy netflix user and I get booted to the home screen too every once and a while.

I am using the sony S590 player.

Kind of annoying.

Also I hate when I click on netflix and it says'' the internet content is ready '' and then I have to click ok for it to load.

Hope it gets fixed soon.
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Old 10-26-2012, 03:27 AM   #8
The_Donster The_Donster is offline
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Quote:
Originally Posted by PCFan View Post
I noticed that I forgot that I was still logged on to Netflix on my PC when I was using my PC for Netflix yesterday before I was having the problem with the BDP-S790. However, I was not Netflix streaming on another device when I got kicked out of Netflix on the BDP-S790. So can the problem be because I was still logged in to Netflix on my PC? So I should always log off of Netflix account on my PC even if I'm not streaming Netflix on my PC if I want to stream Netflix from another device using my Netflix account?
No, that shouldn't be the issue. I'm signed in on my computer, my 2 BD's and living room flatscreen. The only thing I encounter is I'm continuously ask to activate my Vizio BD app.
Do you really have something to say or are you just in love with the sound of your keyboard?
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