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Old Yesterday, 10:56 PM   #3581
redrunner97 redrunner97 is offline
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Quote:
Originally Posted by jdw89 View Post
Do I need to file a dispute if I want to get my money back? I'd assume so since he hasn't responded to my emails anyway.
I assume you're talking about not getting an order?

Once he didn't send my package, so I sent a pair of polite emails to him.
When I got a response he was extremely nice and told me he would personally send it out the following day, and he did so.

Charge backs will only put you "on his list" lol. Try the official FB group?
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Old Yesterday, 10:56 PM   #3582
jdw89 jdw89 is offline
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Quote:
Originally Posted by jthefrank View Post
What's the nature of the dispute?
Waited over a week for my films, I'm in the US so it shouldn't take this long and he hasn't responded to any of my emails.
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Old Yesterday, 11:55 PM   #3583
skyofcrack skyofcrack is offline
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Quote:
Originally Posted by jdw89 View Post
Waited over a week for my films, I'm in the US so it shouldn't take this long and he hasn't responded to any of my emails.
Most titles have this disclaimer:
Quote:
THIS ITEM WILL BE SHIPPED WITHIN 2 WEEKS. IF YOU CAN'T WAIT, PLEASE DON'T BUY IT.
What's not to understand about that?
If sales are good for Arrow Video's Sullivan's Travels then we might get a boxed set of Preston Sturges films from Arrow!
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Old Today, 12:04 AM   #3584
FiendCameron FiendCameron is offline
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Quote:
Originally Posted by jdw89 View Post
Waited over a week for my films, I'm in the US so it shouldn't take this long and he hasn't responded to any of my emails.
Got mine yesterday. He's mailing out from LA. Give it a bit more.
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Old Today, 12:13 AM   #3585
ScorpionReleasing ScorpionReleasing is online now
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And if you put a dispute with paypal, he will go ape crap and will probably stop pre books all together, or start cancelling everyone's pre books that he didnt ship out to tell everyone to start all over again, and will post your name and info on the forums so I would advise against it.

Basically, if you cant wait, do not preboook from him
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Old Today, 12:35 AM   #3586
jdw89 jdw89 is offline
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Originally Posted by ScorpionReleasing View Post
And if you put a dispute with paypal, he will go ape crap and will probably stop pre books all together, or start cancelling everyone's pre books that he didnt ship out to tell everyone to start all over again, and will post your name and info on the forums so I would advise against it.

Basically, if you cant wait, do not preboook from him
I didn't order pre books I ordered items in stock
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Old Today, 01:05 AM   #3587
HuggyBear73 HuggyBear73 is offline
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Quote:
Originally Posted by jdw89 View Post
I didn't order pre books I ordered items in stock
Yeah, I'm still waiting on mine too. So far, I've had good luck ordering from Bill. I just wish he would post tracking numbers on Paypal. Thing is, the PO tries to charge people $1 for tracking. But even if you don't ask for it, a tracking number is still printed on the receipt...and is always valid when you look it up on usps.com. So bascially, the PO is trying to charge people $1 for tracking, when you get a valid track on the receipt anyway. So I don't know if Bill knows that. It wouldn't cost him a dime for those tracking numbers. You take those tracking numbers and start copying and pasting on Paypal.
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Old Today, 01:28 AM   #3588
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Quote:
Originally Posted by HuggyBear73 View Post
Yeah, I'm still waiting on mine too. So far, I've had good luck ordering from Bill. I just wish he would post tracking numbers on Paypal. Thing is, the PO tries to charge people $1 for tracking. But even if you don't ask for it, a tracking number is still printed on the receipt...and is always valid when you look it up on usps.com. So bascially, the PO is trying to charge people $1 for tracking, when you get a valid track on the receipt anyway. So I don't know if Bill knows that. It wouldn't cost him a dime for those tracking numbers. You take those tracking numbers and start copying and pasting on Paypal.


I asked a clerk about the tracking number on a package I mailed since I hadn't requested tracking, he said it was for internal use. Those are coded "PID", - they're not retail tracking numbers. At least that's what the clerk told me.
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Old Today, 01:35 AM   #3589
HuggyBear73 HuggyBear73 is offline
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Quote:
Originally Posted by cine74 View Post
I asked a clerk about the tracking number on a package I mailed since I hadn't requested tracking, he said it was for internal use. Those are coded "PID", - they're not retail tracking numbers. At least that's what the clerk told me.
They're lying to ya or the clerks are just unaware. Probably the later. I sell a lot of blu-rays and dvds on Ebay. For at least a year now, those tracking numbers on the receipts are indeed valid and can be used over at usps.com. Give it a shot next time. How the postmaster general hasn't caught onto this yet, is beyond me.
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Old Today, 01:38 AM   #3590
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Quote:
Originally Posted by jdw89 View Post
Waited over a week for my films, I'm in the US so it shouldn't take this long and he hasn't responded to any of my emails.
It's only been a week or so. Most of us have waited 2 weeks+ for our orders. You have 45 days to file a dispute. Filing a frivolous dispute ruins it for everyone, because then he won't be able to do business for who knows how long while Paypal sorts it out.
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Old Today, 05:28 AM   #3591
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Quote:
Originally Posted by Code Red Twitter
Might do 4 bundle pack for december. all horror this time.
Doesn't specify format, but all the bundles so far have been blu-ray only.

Source: https://twitter.com/CODEREDDVD/statu...02580674605057

Last edited by Undeadcow; Today at 05:34 AM.
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Old Today, 06:44 AM   #3592
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Quote:
Originally Posted by jdw89 View Post
Waited over a week for my films, I'm in the US so it shouldn't take this long and he hasn't responded to any of my emails.
Seriously...? Do you realize how ridiculous this sounds? Get a grip -- it's been a week -- one week.
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Old Today, 06:55 AM   #3593
jdw89 jdw89 is offline
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Quote:
Originally Posted by bgart13 View Post
Seriously...? Do you realize how ridiculous this sounds? Get a grip -- it's been a week -- one week.
I don't care how ridiculous it sounds, there has been ZERO communication and he has my money, I should expect my product or at least a courtesy email telling me it's taking a bit longer than expected.
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Old Today, 07:16 AM   #3594
Thomas Irwin Thomas Irwin is offline
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Quote:
Originally Posted by jdw89 View Post
I don't care how ridiculous it sounds, there has been ZERO communication and he has my money, I should expect my product or at least a courtesy email telling me it's taking a bit longer than expected.
I ordered mine back on Sep. 30th and I'm still waiting. I think Bill is just getting caught up from the prebooks. From what I hear, he doesn't always respond to emails, but he does normally ship things out very quickly when he's not busy with other matters or backlogged. In my personal opinion there is zero chance he will do you wrong. He is extremely honest and will send out everyone's orders. Just give it a bit more time.
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Old Today, 07:18 AM   #3595
fuzzymctiger fuzzymctiger is online now
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Quote:
Originally Posted by jdw89 View Post
I don't care how ridiculous it sounds, there has been ZERO communication and he has my money, I should expect my product or at least a courtesy email telling me it's taking a bit longer than expected.
A bit of reading and research on this thread alone or anywhere else would have told you that Bill does not communicate well. Not to mention that his site specifically says 2 weeks to ship.

Like other people have said, you have 45 days to file a dispute. That's over 7 weeks. I would always allow 3 weeks Minimum before filing a lateness dispute with someone. He's a neurotic one man show.

Paypal disputes are the kind of thigs that **** everyone over when it comes to Bill. He stopped shipping international because of them at first, and he still
Complains of people like you filing disputes after ridicolous times, one of which, was actually for a one week when he said two weeks.
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Old Today, 07:36 AM   #3596
Undeadcow Undeadcow is offline
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Quote:
Originally Posted by jdw89 View Post
I don't care how ridiculous it sounds, there has been ZERO communication and he has my money, I should expect my product or at least a courtesy email telling me it's taking a bit longer than expected.
I'm not sure how sophisticated the Big Cartel storefront system is, if it can even generate purchase confirmation e-mails. Bill might just expect the PayPal receipt you get is sufficient, and PayPal gives you a lot of safeguards. Aside from Bill's eccentric nature filing a dispute against any vendor can impede their business. Also, Code Red is a one man operation and Bill seems very organized but sending courtesy emails may be an allowance he doesn't have time for with order frequency and limited manpower.

Sometimes it's easy to assume the worst in people, but over the years Code Red has been reliable.
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Old Today, 08:45 AM   #3597
skyofcrack skyofcrack is offline
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We seriously need a thumbs down button next to the thumbs up one.
If sales are good for Arrow Video's Sullivan's Travels then we might get a boxed set of Preston Sturges films from Arrow!
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Old Today, 09:11 AM   #3598
CODE RED DVD CODE RED DVD is offline
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Quote:
Originally Posted by jdw89 View Post
I don't care how ridiculous it sounds, there has been ZERO communication and he has my money, I should expect my product or at least a courtesy email telling me it's taking a bit longer than expected.
Hi Jordan,

You order your items on Oct 27, 2014 20:14:21 PDT. Taking a bit longer? You barely gave me 5 days on this transaction and you are now angry as hell??? YOU DID NOT PAY FOR OVERNIGHT SHIPPING. You only only gave me 3 1/2 days when you first posted your complaint.

Last edited by CODE RED DVD; Today at 09:19 AM.
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Old Today, 09:18 AM   #3599
CODE RED DVD CODE RED DVD is offline
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Quote:
Originally Posted by DetroitSportsFan View Post
It's only been a week or so. Most of us have waited 2 weeks+ for our orders. You have 45 days to file a dispute. Filing a frivolous dispute ruins it for everyone, because then he won't be able to do business for who knows how long while Paypal sorts it out.
Jordan bought the item Tuesday morning and he gave me no time. it's only freakin' friday and I am getting insulted by him on the web. charge back after 4 days. Geez
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Old Today, 09:30 AM   #3600
rillog rillog is online now
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This is pure entertainment. Bill Olsen asking his customers to react appropriately and rationally
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