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Old 04-04-2013, 12:34 PM   #21
rickah88 rickah88 is offline
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Quote:
Originally Posted by filmbuddy View Post
Good to know. I'll try the next time I encounter the issue. Thanks!
Here's something I'd like to try: Since I've deleted my BD data, I'm wondering how many "files" need to be saved for a Magnolia menu not to show up. So I'm letting the BD data build up again, and when I encounter another Magnolia disc, I'll delete them one by one to, hopefully, know for sure.
Probably meaningless, but what the heck.
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Old 04-05-2013, 12:35 AM   #22
ChrisDVD ChrisDVD is offline
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Keep in mind that the data listed in the BD Data folder is mostly BD-Live downloadable content. The files listed are not directly associated with what the Magnolia discs are storing. Clearing this folder, by highlighting it->pressing Triangle->Delete All, will clear out both storage locations. And as already mentioned, it will fix any disc that wasn't previously working.

With regards to some Magnolia discs not working as intended, it seems most complaints are coming from the Netflix versions. While I am not directly involved with Netflix on any level whatsoever, I can assure everyone here that the matter is being looked into.

I would like to know which RETAIL/PURCHASED (NOT RENTAL) discs did not work. If you could provide titles and the player used to playback the disc, it would greatly help in resolving this issue.

Thank You

Chris

Disclaimer:

I am NOT associated with Netflix nor am I a representative of Magnolia Home Entertainment.

Last edited by ChrisDVD; 04-05-2013 at 12:47 AM.
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Old 04-05-2013, 12:05 PM   #23
rickah88 rickah88 is offline
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Quote:
Originally Posted by ChrisDVD View Post
Keep in mind that the data listed in the BD Data folder is mostly BD-Live downloadable content. The files listed are not directly associated with what the Magnolia discs are storing. Clearing this folder, by highlighting it->pressing Triangle->Delete All, will clear out both storage locations. And as already mentioned, it will fix any disc that wasn't previously working.

With regards to some Magnolia discs not working as intended, it seems most complaints are coming from the Netflix versions. While I am not directly involved with Netflix on any level whatsoever, I can assure everyone here that the matter is being looked into.

I would like to know which RETAIL/PURCHASED (NOT RENTAL) discs did not work. If you could provide titles and the player used to playback the disc, it would greatly help in resolving this issue.

Thank You

Chris

Disclaimer:

I am NOT associated with Netflix nor am I a representative of Magnolia Home Entertainment.
Just curious, who exactly are you involved with?
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Old 04-05-2013, 05:19 PM   #24
ChrisDVD ChrisDVD is offline
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I am one of the programmers on a few of the titles mentioned. I am currently investigating the issue.

Thanks

Chris

Last edited by ChrisDVD; 04-05-2013 at 06:03 PM.
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Old 04-05-2013, 07:07 PM   #25
rickah88 rickah88 is offline
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Quote:
Originally Posted by ChrisDVD View Post
I am one of the programmers on a few of the titles mentioned. I am currently investigating the issue.

Thanks

Chris
Well good to know.
I can't speak for everyone, but I can say that every Magnolia title I've rented from Netflix encountered this problem. It seesm like such an odd problem.
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Old 04-05-2013, 07:19 PM   #26
ChrisDVD ChrisDVD is offline
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Quote:
Originally Posted by rickah88 View Post
Well good to know.
I can't speak for everyone, but I can say that every Magnolia title I've rented from Netflix encountered this problem. It seesm like such an odd problem.
Can you tell me what player you used? If its the PS3, can you give me the Model and FW revision?

Thanks

Chris
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Old 04-05-2013, 07:25 PM   #27
rickah88 rickah88 is offline
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Quote:
Originally Posted by ChrisDVD View Post
Can you tell me what player you used? If its the PS3, can you give me the Model and FW revision?

Thanks

Chris
Yes mine is the 2nd generation fat 80gb with 4.40 firmware updated a couple weeks ago.
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Old 04-05-2013, 07:51 PM   #28
ChrisDVD ChrisDVD is offline
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Quote:
Originally Posted by rickah88 View Post
Yes mine is the 2nd generation fat 80gb with 4.40 firmware updated a couple weeks ago.
Thank You. This issue happened on EVERY Magnolia Disc rented from Netflix? Any chance you may have rented a Magnolia Disc from Blockbuster or RedBox and the issue did NOT occur?
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Old 04-05-2013, 07:53 PM   #29
rickah88 rickah88 is offline
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Quote:
Originally Posted by ChrisDVD View Post
Thank You. This issue happened on EVERY Magnolia Disc rented from Netflix? Any chance you may have rented a Magnolia Disc from Blockbuster or RedBox and the issue did NOT occur?
I can guarantee it's Netflix, because it's the only rental outlet I use. I didn't think Magnolia made those dreaded "rental copies"?
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Old 04-05-2013, 09:26 PM   #30
ChrisDVD ChrisDVD is offline
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As far as I know, Magnolia does NOT make "Rental" copies.

Thanks again for your help.

Chris
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Old 04-05-2013, 09:49 PM   #31
rickah88 rickah88 is offline
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Quote:
Originally Posted by ChrisDVD View Post
As far as I know, Magnolia does NOT make "Rental" copies.

Thanks again for your help.

Chris
And I hope they never do! I feel bad for only owning a couple Magnolia titles, but after searching for all their BDs in the database I was surprised that I've seen, pretty much, every one of their BD releases. A lot of good films there.
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Old 04-06-2013, 02:01 AM   #32
zgritz zgritz is offline
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Its not just rentals. I can't get my copy of John Dies at the end to load.
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Old 04-07-2013, 04:40 AM   #33
ChrisDVD ChrisDVD is offline
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Quote:
Originally Posted by zgritz View Post
Its not just rentals. I can't get my copy of John Dies at the end to load.
What player and FW Revision? Is it the same issue where menus do not appear onscreen?

Thanks

Chris

Last edited by ChrisDVD; 04-07-2013 at 04:42 AM.
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Old 02-25-2014, 12:32 AM   #34
Paul.R.S Paul.R.S is offline
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It appears Magnolia, too, has abandoned BD-Live? Clicking it on The Queen Of Versailles takes one to a screen that simply says "Check Back For Updates." BDP-93.
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