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Old 02-12-2015, 10:43 PM   #14041
Early Memphis Early Memphis is offline
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Quote:
Originally Posted by jpanimation View Post
... So I bought The Extended Edition Blu-ray set off of Amazon for christmas and was annoyed to find that the set had 2 Return of the King Pt 2 Discs and was missing The Two Towers Pt 2 disc ...
Quote:
Originally Posted by stvn1974 View Post
The problem with the set you have is the same one I did. Duplicate discs for Return Of The King ...
So, were your dupe discs labeled correctly (Part 1 & Part 2) and yet played the wrong material; or, did both discs say Part 1 or Part 2? I ask because I'm backed up and it'll be a couple of weeks before I can begin watching my extended set.
Epictetus : "A man should ... be prepared to be sufficient unto himself ..."
Memphis : But far more fortunate are those lucky few who are truly loved.

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Old 02-12-2015, 10:59 PM   #14042
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Quote:
Originally Posted by Early Memphis View Post
So, were your dupe discs labeled correctly (Part 1 & Part 2) and yet played the wrong material; or, did both discs say Part 1 or Part 2? I ask because I'm backed up and it'll be a couple of weeks before I can begin watching my extended set.
Correctly labled but wrong content.
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Old 02-12-2015, 10:59 PM   #14043
MacEachaidh MacEachaidh is offline
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Quote:
Originally Posted by jpanimation View Post
So I bought The Extended Edition Blu-ray set off of Amazon for christmas and was annoyed to find that the set had 2 Return of the King Pt 2 Discs and was missing The Two Towers Pt 2 disc.
Sorry to hear all this -- must be very frustrating.

I seem to remember something similar happening with the same set maybe a couple of years ago. Might have been a different disc that was duplicated, but it was the same thing -- two of one disc, and none of another. Clearly a production issue.

stvn1974's nightmare experience with Amazon notwithstanding, if WB lets you down again I'd still contact Amazon. My own experience is that, if you explain the circumstances, they usually do what they can to sort it out. And if there's a production batch with a problem, they will want to know.

Sorry, I'm being boring and obvious, I realise. Good luck sorting it all out, anyway.
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Old 02-12-2015, 11:21 PM   #14044
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Quote:
Originally Posted by stvn1974 View Post
Correctly labled but wrong content.
Not the answer I was hoping for. So, guess I better get busy with some disc checking ... just Return of the King, right?
Epictetus : "A man should ... be prepared to be sufficient unto himself ..."
Memphis : But far more fortunate are those lucky few who are truly loved.

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Old 02-18-2015, 01:20 AM   #14045
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Well I called again and this time they claimed to have shipped it. Since they've been honest with me about not shipping it twice before, I have reason to believe them. Fingers crossed they send me the right disc. I've confirmed it every time I call just to be sure but I feel they justifiably warrant caution.
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Old 02-21-2015, 06:32 PM   #14046
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Well I finally got the disc and it's not even the right one. It's not extended, it's not part two, it's not BLu-ray. It's just the theatrical cut DVD. I'm soo mad at this point that getting someone fired is on the top of my to do list. They've made me wait over a month only to send the wrong disc, despite me repeating during every call what disc I was looking for. I don't know what to say, I've never seen such incompetence in my life. According to the envelope, they just shipped it 3 days ago. So yeah, they lied about shipping it last week.

Worst part is they get the weekend off, so the earliest I can contact them is on Monday.

Once again, avoid Warner Customer Service at all costs.
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Old 02-21-2015, 06:40 PM   #14047
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Quote:
Originally Posted by jpanimation View Post
Well I finally got the disc and it's not even the right one. It's not extended, it's not part two, it's not BLu-ray. It's just the theatrical cut DVD. I'm soo mad at this point that getting someone fired is on the top of my to do list. They've made me wait over a month only to send the wrong disc, despite me repeating during every call what disc I was looking for. I don't know what to say, I've never seen such incompetence in my life. According to the envelope, they just shipped it 3 days ago. So yeah, they lied about shipping it last week.

Worst part is they get the weekend off, so the earliest I can contact them is on Monday.
Once again, avoid Warner Customer Service at all costs.
Christ! is wrong with those people!? Talk about yer case from hell. Sorry, man.
Epictetus : "A man should ... be prepared to be sufficient unto himself ..."
Memphis : But far more fortunate are those lucky few who are truly loved.

You can only have too much ammo if you're on fire or swimming.


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Old 02-21-2015, 07:21 PM   #14048
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I had a weird experience with Warner getting a replacement Blade Runner BD (from the 5-disc set) disc. Took a while, I got the right thing, but I felt like I was calling somebody at home or something. Seemed kind of fly-by-night. What a way to run a railroad..
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Old 02-21-2015, 07:24 PM   #14049
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Quote:
Originally Posted by Egons Ghost View Post
I had a weird experience with Warner getting a replacement Blade Runner BD (from the 5-disc set) disc. Took a while, I got the right thing, but I felt like I was calling somebody at home or something. Seemed kind of fly-by-night. What a way to run a railroad..
Maybe that's the problem. Did WB outsource its customer service to Amtrak?
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Old 02-21-2015, 08:22 PM   #14050
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Funny you say that, the third time I called them to check the status of my replacement disc, she told me that wasn't one of the discs they carry and that they're just an outsourced company and that I may need to contact the main Warner branch for LotR. After checking the computer, she changed her mind.
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Old 02-21-2015, 11:32 PM   #14051
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You should definitely send an email to Kevin Tsujihara CEO of Warner Bros at kevin.tsujihara@warnerbros.com. That'll light a fire.
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Old 02-23-2015, 09:56 PM   #14052
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Well I talked to their manager and he said one of the girls should've explained to me that they didn't have the disc and that they were just trying to help me out by sending me the DVD. I think that's BS that they would waste nearly two months of my time instead of just being upfront about it.

This was the number I was calling 1(800)553-6937

Maybe someone can shed some light on the situation. Was that even the right place to call, since the manager then gave me a new number (818)954-6000.

I'm gonna try this new number but I'm not sure where to go at this point
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Old 02-23-2015, 11:19 PM   #14053
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What are the chances PJ and WB release the theatrical version of THE FELLOWSHIP OF THE RING theatrical cut with the same color timing of the extended edition in the future?

Just curious.
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Old 02-24-2015, 12:22 AM   #14054
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Originally Posted by Jumpman View Post
What are the chances PJ and WB release the theatrical version of THE FELLOWSHIP OF THE RING theatrical cut with the same color timing of the extended edition in the future?

Just curious.
I doubt it will happen.

Although not nearly as drastic, Two Towers has a very slightly different color timing between the theatrical and extended.
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Old 02-27-2015, 05:07 PM   #14055
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Well I contacted Amazon and despite being almost 2 months past my return date, they sent me a new set and it has the correct disc. I love Amazon, but Warner Customer service needs some major reworking.
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Old 02-27-2015, 09:25 PM   #14056
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This whole dress talk from tumblr makes me recall fondly all the arguments in this thread.
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Old 02-27-2015, 10:13 PM   #14057
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This whole dress talk from tumblr makes me recall fondly all the arguments in this thread.
No one ever said the dress was Green...


I only heard about this dress thing this morning on rangerboard...
Gene Roddenberry - October 24, 1991
Jackson DeForest Kelley - June 11, 1999
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Old 02-27-2015, 10:18 PM   #14058
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Quote:
Originally Posted by Schism213 View Post
This whole dress talk from tumblr makes me recall fondly all the arguments in this thread.
Wha-a-a??? Dress? What dress? Always link to the post, pardner - especially if it's not even on the same page.
Epictetus : "A man should ... be prepared to be sufficient unto himself ..."
Memphis : But far more fortunate are those lucky few who are truly loved.

You can only have too much ammo if you're on fire or swimming.


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Old 02-27-2015, 10:34 PM   #14059
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Apparently there is a "war" going on as to the colours of this dress...

White and Gold vs Blue and Black
Gene Roddenberry - October 24, 1991
Jackson DeForest Kelley - June 11, 1999
James Doohan - July 20, 2005
Majel Barrett - December 18, 2008
Leonard Nimoy - February 27, 2015
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Old 02-27-2015, 10:54 PM   #14060
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White and gold!? It's black & blue all over! Is this another teal thing or ...
Epictetus : "A man should ... be prepared to be sufficient unto himself ..."
Memphis : But far more fortunate are those lucky few who are truly loved.

You can only have too much ammo if you're on fire or swimming.


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