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Stargate Atlantis: The Complete Series (Blu-ray)
$44.99
Love Streams (Blu-ray)
$19.99
Ghostbusters Limited Edition Gift Set (Blu-ray)
$89.96
Tie Me Up! Tie Me Down! (Blu-ray)
$19.99
The Qatsi Trilogy (Blu-ray)
$39.99
The Hobbit: The Desolation of Smaug (Blu-ray)
$19.96
Shame (Blu-ray)
$7.99
Three Colors Trilogy (Blu-ray)
$39.99
The Walking Dead: The Complete Fourth Season (Blu-ray)
$29.99
Jumanji (Blu-ray)
$7.99
Snowpiercer (Blu-ray)
$19.99
Thalía: Viva Tour (Blu-ray)
$13.48
The Amazing Spider-Man 2 (Blu-ray)
$18.96
The Fault in Our Stars (Blu-ray)
$24.99
Hook (Blu-ray)
$7.99
The Amazing Spider-Man 3D (Blu-ray)
$14.99
The Amazing Spider-Man 2 (Blu-ray)
$74.99
Weekend (Blu-ray)
$19.99
Jarhead 2: Field of Fire (Blu-ray)
$14.99

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Old 06-28-2013, 09:37 AM   #61
morg999 morg999 is offline
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Quote:
Originally Posted by DannyCheesecakes View Post
write to them through live chat!
Well...here's what I got, better than NOTHING..


Me:I have a question about fulfillment on order#XXX-XXXXXX-XXX


Sheetal:Hello, my name is Sheetal. I'll be happy to help you.


Me:I still have not received this item after 1 month...


Sheetal:I'm sorry. I can understand the disappointment but the item is not in stock with amazon currently.


Me:But I see that 3rd party sellers such as "Definitve discs and collectibles"..are being "Fullfilled by Amazon"..?

Why can you fulfill them but not someone that has been waiting a Month?


Sheetal:Those are from other merchants who are selling this item.

We can't ship them in place of the one which were suppose to sold by Amazon.


Me:This is what it says...* ORDERS PACKED & SHIPPED BY AMAZON. OFFICIAL CRITERION BLU-RAY OF TATI'S "PLAYTIME". NEW AND FACTORY SEALED. "

...and they are PRIME eligible.


Sheetal:that's correct.

But they are sold by different merchant, we are only shipping them. We can not ship their item to customer who purchase something suppose to sold by amazon.

Both are having differences in price and policies.


Me:So how about this..? I cancel my order with AMAZON, I reorder w/ the 3rd party merchant that is fullfilled by AMAZON, and you credit me the difference in price.


Sheetal:I'm so sorry we can not price match for the items sold by merchant.

As an apology I can issue a promotion of $20 to you.

Which you can use in future for items ship and sold by Amazon.

But I'm so sorry as per policy we can not price match with sellers items.


Me:I still don't understand, why if AMAZON is the one Fulfilling the order...it's not like it is coming directly from the 3rd party, it's coming from AMAZON..


Sheetal:But a different merchant is selling it, we are only shipping this.


Me:OK,I suppose if you can't CREDIT the difference, i'll just keep my order w/ AMAZON, and accept your $20 promotion..


Sheetal:Seller give this to us so that we can ship it.

Alright.

I'll go ahead and issue a promotion of $20 to you.


Me:OK..
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Old 06-28-2013, 09:52 PM   #62
gill08 gill08 is online now
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Originally Posted by jcez28 View Post
Lol jcez28 thanks for helping out.
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Old 07-05-2013, 08:03 PM   #63
Scholer Scholer is offline
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Originally Posted by Scholer View Post
Guys I'm in a certain dilemma here. I ordered Last Year at Marienbad from Amazon on April 6th 2013 when it was $23.99. It said ships in 3-5 weeks. It's already end of June now but it still is waiting to be dispatched. So am I hopeless now or is there still a chance I might get it. Amazon still has my order but it's too long a stretch. Should I cancel my order ? And has anyone faced anything similar or has anyone who ordered it from around the same time received their copies. Please let me know asap, I'm really depressed and Last Year at Marienbad is one of my favourite films. Badly want it, if I knew it would go OOP I wouldn't have waited for the price drop or would have bought It on a previous sale.
Guys, any more responses for my post above. Pretty disdained. Would be really grateful if I could get some more Info on what to do In this case.
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Old 07-06-2013, 01:44 AM   #64
hariseldon hariseldon is online now
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Quote:
Originally Posted by Scholer View Post
Guys, any more responses for my post above. Pretty disdained. Would be really grateful if I could get some more Info on what to do In this case.
You're kind of stuck, but I see no reason to cancel your order if you truly have a price for $24 locked in unless Amazon is holding funds for some reason. You're certainly not going to lose money on it. If somehow you find another copy at a reasonable price, you can certainly resale LYAM for well above the $24.
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Old 07-07-2013, 03:55 AM   #65
Scholer Scholer is offline
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Originally Posted by hariseldon View Post
You're kind of stuck, but I see no reason to cancel your order if you truly have a price for $24 locked in unless Amazon is holding funds for some reason. You're certainly not going to lose money on it. If somehow you find another copy at a reasonable price, you can certainly resale LYAM for well above the $24.
I'd be really distressed if after 3 more months I'd be said that it was out of stock all along. And I don't have any plans for resale, I just want it on my shelf as fast as possible. And more so now as now it is sold out.
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