Panny 50' Plasma Tv screen - Blu-ray Forum

Y2K000 · 06-19-2009, 02:44 AM

I been using the Monster Klean recommended to clean my tv screen. Yesterday I used it and it now has a rainbow effect on the screen. When I turn my tv off I can see where I cleaned the screen. I apply the solution evenly to the screen and use the cloth that comes with it. Any ideas how to remove this annoying issue? I only had the tv since Oct 2008.

nward · 06-19-2009, 03:44 AM

have you used the monster screen cleaner in the past? i know that actually some tv manuals say right in them for you not to use the monster screen cleaner even though thats what everyone recommends.

Y2K000 · 06-19-2009, 03:49 AM

I used Monster Klean on my old DLP tv and it worked. I use it on my laptop screen and works. Dunno on tv.. Im thinking if I put more on it would get ride of the rainbow.

nward · 06-19-2009, 03:57 AM

let us know how that turns out if noone else responds with another alternative on how to get rid of it.

NJMetsFan · 06-19-2009, 04:01 AM

I don't use any chemicals or cleaners on my tv's. Just a little water and a lint free cloth.

Sonny · 06-19-2009, 04:04 AM

Just keep lightly polishing it till its perfect. Thats all I got for you...

Y2K000 · 06-19-2009, 04:05 AM

yea I got ya

xneox · 07-02-2009, 04:37 PM

Not sure which Panny you have, but the 800u/850u/V10 series (one sheet of glass) states in the manual to use a small amount of light detergent in large amount (large mixing bowl I'd guess) of warm water...ONLY.

Also, I use water only for all of my lcd monitors (home x1, work x2 & wife's laptop), and that works best.

Maybe the rainbow you're seeing is chemical residue. I'd try going over it with the detergent/water mix Panny approved...and avoid aftermarket chemicals altogether.

Y2K000 · 07-02-2009, 05:36 PM

Well point is I bought Monster Klean with my DLP and it worked great on it. When I bought my Panny I asked Managers at Best Buy and they recommended it as well. I used it on the Panny and it worked great. Just this one time and Im pissed. I do however have the extended warranty with Best Buy. Bought tv in 10/08

langn08 · 07-02-2009, 05:38 PM

I used a liquid based cleaner on my old sammy lcd and it ruined the screen. I had to place a claim for a new TV. The screen was more of a matte type finish and it seemed to almost soak in and created the rainbow effect.

Y2K000 · 07-02-2009, 05:41 PM

Quote:

Originally Posted by langn08

I used a liquid based cleaner on my old sammy lcd and it ruined the screen. I had to place a claim for a new TV. The screen was more of a matte type finish and it seemed to almost soak in and created the rainbow effect.

How did you place a claim? Manufacture or where you bought it from?

Y2K000 · 07-02-2009, 06:00 PM

At this point to where my Plasma tv is I do not want to touch. Been on hold for 30 mins and still trying to figure out. Gees I wonder if Panasonic doesnt resolve this issue will Best Buy honor the extended warranty? Trying to figure out what is not covered....

nugent · 07-02-2009, 06:07 PM

Just curious as to why people are needing to clean these screens on these DLP's, plasmas etc.? Smoking, toddlers?

I have owned large screen TV's for years and have never had to clean one.

ShockWave · 07-02-2009, 06:08 PM

I have never used chemicals on any of my sets. I buy 100% cotton under shirts that are really soft and use those. I really only dust it and never apply a lot of pressure. If there is ever a spot I damp the shirt and spot treat it.

I hope the best on your claim. It's going to be really hard to have Panny back that up since in the manual it tells you NOT to use cleaners. But you will have a better shot with BB. I hope the best.

langn08 · 07-02-2009, 06:23 PM

Quote:

Originally Posted by Y2K000

How did you place a claim? Manufacture or where you bought it from?

I placed the claim with the manufacturer of the LCD cleaner. I provided pictures and they provided me with a check. Most companies will pay to avoid any bad publicity.

Y2K000 · 07-02-2009, 06:25 PM

Quote:

Originally Posted by ShockWave

I have never used chemicals on any of my sets. I buy 100% cotton under shirts that are really soft and use those. I really only dust it and never apply a lot of pressure. If there is ever a spot I damp the shirt and spot treat it.

I hope the best on your claim. It's going to be really hard to have Panny back that up since in the manual it tells you NOT to use cleaners. But you will have a better shot with BB. I hope the best.

Well you are right. However I am a neat freak and I always clean my toys. My tv is in a non smoke environment where it is. Yeah everybody is right about not using what I used. However, I am more upset because Best Buy recommended it for the tvs. I used it on my old DLP tv and no issues. I been using it on my plasma tv since I had it and it worked great. Just the last time I used it I noticed what I have now. I just got off the phone with Panny and they will not cover with my situation in hand. The guy said you mild soap with water. I asked what kind of soap and he just said mild. I gave him exactly what I got on hand and he didnt confirm exactly if it was ok. Just said "use mild soap". How great of an answer is this? Now on to Best Buy

ShockWave · 07-02-2009, 06:30 PM

Is the cleaner called LCD cleaner? If so BB would recommend it to clean a DLP and a LCD. Since they use a plastic screen instead of a glass panel. Did BB recommend that cleaner for a plasma?

I am sorry you have to go through this. Your blood pressure is about to go way up dealing with BB.

Y2K000 · 07-02-2009, 06:43 PM

Quote:

Originally Posted by ShockWave

Is the cleaner called LCD cleaner? If so BB would recommend it to clean a DLP and a LCD. Since they use a plastic screen instead of a glass panel. Did BB recommend that cleaner for a plasma?

I am sorry you have to go through this. Your blood pressure is about to go way up dealing with BB.

I was using Monster ScreenClean Display Cleaning Kit. Perfect for Plasma, LCD, and Full Screen Tv's

ShockWave · 07-02-2009, 06:45 PM

Quote:

Originally Posted by Y2K000

I was using Monster ScreenClean Display Cleaning Kit. Perfect for Plasma, LCD, and Full Screen Tv's

I hope it turns out good for you man!

xneox · 07-02-2009, 06:46 PM

Quote:

Originally Posted by Y2K000

Well you are right. However I am a neat freak and I always clean my toys. My tv is in a non smoke environment where it is. Yeah everybody is right about not using what I used. However, I am more upset because Best Buy recommended it for the tvs. I used it on my old DLP tv and no issues. I been using it on my plasma tv since I had it and it worked great. Just the last time I used it I noticed what I have now. I just got off the phone with Panny and they will not cover with my situation in hand. The guy said you mild soap with water. I asked what kind of soap and he just said mild. I gave him exactly what I got on hand and he didnt confirm exactly if it was ok. Just said "use mild soap". How great of an answer is this? Now on to Best Buy

Well in fairness to Panasonic, the manual states "mild soap", and "Monster Clean" is NOT "mild soap"...so no, you really have no leg to stand on with them, and it's not their fault.

Mild soap is more like one tiny drop of regular (NOT Ultra) dish detergent or J&J baby shampoo in a large bowl of water.

good luck with BB.

06-19-2009, 02:44 AM	#1
Y2K000 Active Member Member since:Aug 2008 Location:Racine, Wisconsin Blu-ray collection:26 Trading Score:1	Panny 50' Plasma Tv screen I been using the Monster Klean recommended to clean my tv screen. Yesterday I used it and it now has a rainbow effect on the screen. When I turn my tv off I can see where I cleaned the screen. I apply the solution evenly to the screen and use the cloth that comes with it. Any ideas how to remove this annoying issue? I only had the tv since Oct 2008.

06-19-2009, 03:44 AM	#2
nward Active Member Member since:Aug 2008 Location:rochester ny Blu-ray collection:461 PS3 collection:23 Trading Score:1	have you used the monster screen cleaner in the past? i know that actually some tv manuals say right in them for you not to use the monster screen cleaner even though thats what everyone recommends. playstation 3 games: 60 My TV's: Sony hx-800 - calibrated; sony bravia kdl-40w3000; samsung 40" ln40a750 My players: 60gb ps3 with 320 black scorpion hard drive 120 GB Slim PS3 x 2,

06-19-2009, 03:57 AM	#4
nward Active Member Member since:Aug 2008 Location:rochester ny Blu-ray collection:461 PS3 collection:23 Trading Score:1	let us know how that turns out if noone else responds with another alternative on how to get rid of it. playstation 3 games: 60 My TV's: Sony hx-800 - calibrated; sony bravia kdl-40w3000; samsung 40" ln40a750 My players: 60gb ps3 with 320 black scorpion hard drive 120 GB Slim PS3 x 2,

06-19-2009, 04:04 AM	#6
Sonny Blu-ray Ninja Member since:Aug 2007 Home Theater Gallery:8 Blu-ray reviews:6 Trading Score:1	Just keep lightly polishing it till its perfect. Thats all I got for you... Pioneer 9G Kuro's 5020 with Elite board swap, KRP500m, Elite 111, Elite 151. Onkyo 706, Polk TSi 5.1 all the way around & 10" sub. Pioneer BD player & Panasonic BD player along with three PS3's, all original 60gig units. 2x Harmony 1100 & 1 Harmony 1000 touch screen remotes. About 1,000 Blu-rays... My Brother R.I.P. Sep 9, 1980 - (killed) July 23, 2008"Dream as if you will live forever, Live as if you will die today"

07-02-2009, 05:38 PM	#10
langn08 Expert Member Member since:Jan 2009 Location:Fox Cities WI Home Theater Gallery:9 Blu-ray collection:373 Hardware reviews:1 Trading Score:6	I used a liquid based cleaner on my old sammy lcd and it ruined the screen. I had to place a claim for a new TV. The screen was more of a matte type finish and it seemed to almost soak in and created the rainbow effect. Samsung PN50C8000 I Samsung 5900/Sony S360 I Denon 590 I Polk Tsi-400 I Polk CS10 I Definitive Tech 800's I Polk PSW10 x 2 I APC H15

06-19-2009, 03:49 AM	#3
Y2K000 Active Member Member since:Aug 2008 Location:Racine, Wisconsin Blu-ray collection:26 Trading Score:1	I used Monster Klean on my old DLP tv and it worked. I use it on my laptop screen and works. Dunno on tv.. Im thinking if I put more on it would get ride of the rainbow.

06-19-2009, 04:01 AM	#5
NJMetsFan Senior Member Member since:Sep 2007 Location:Plumas Lake, CA	I don't use any chemicals or cleaners on my tv's. Just a little water and a lint free cloth.

06-19-2009, 04:05 AM	#7
Y2K000 Active Member Member since:Aug 2008 Location:Racine, Wisconsin Blu-ray collection:26 Trading Score:1	yea I got ya

07-02-2009, 04:37 PM	#8
xneox Expert Member Member since:Jan 2009 Location:Hartford, CT	Not sure which Panny you have, but the 800u/850u/V10 series (one sheet of glass) states in the manual to use a small amount of light detergent in large amount (large mixing bowl I'd guess) of warm water...ONLY. Also, I use water only for all of my lcd monitors (home x1, work x2 & wife's laptop), and that works best. Maybe the rainbow you're seeing is chemical residue. I'd try going over it with the detergent/water mix Panny approved...and avoid aftermarket chemicals altogether.

07-02-2009, 05:36 PM	#9
Y2K000 Active Member Member since:Aug 2008 Location:Racine, Wisconsin Blu-ray collection:26 Trading Score:1	Well point is I bought Monster Klean with my DLP and it worked great on it. When I bought my Panny I asked Managers at Best Buy and they recommended it as well. I used it on the Panny and it worked great. Just this one time and Im pissed. I do however have the extended warranty with Best Buy. Bought tv in 10/08

07-02-2009, 06:00 PM	#12
Y2K000 Active Member Member since:Aug 2008 Location:Racine, Wisconsin Blu-ray collection:26 Trading Score:1	At this point to where my Plasma tv is I do not want to touch. Been on hold for 30 mins and still trying to figure out. Gees I wonder if Panasonic doesnt resolve this issue will Best Buy honor the extended warranty? Trying to figure out what is not covered....

07-02-2009, 06:07 PM	#13
nugent Special Member Member since:Nov 2008 Blu-ray collection:1105 Blu-ray reviews:2 Trading Score:146	Just curious as to why people are needing to clean these screens on these DLP's, plasmas etc.? Smoking, toddlers? I have owned large screen TV's for years and have never had to clean one. Display: 60" Pioneer KURO Elite PRO 151FD Receiver:Onkyo TX-SR875 HD-DVD & BD players: Toshiba-HD-XA2,Toshiba HD-A35, Sony BDP-S1000ES, Panasonic DMP-BDT210 (X 2) Denon DVD 1940 CI, CD's, DVD-Audio, SACD Speakers-Klipsch-Academy (center) Forte; (LR&FR) SS-One (surrounds), Premier Acoustic PA-120 (sub)

07-02-2009, 06:08 PM	#14
ShockWave Expert Member Member since:Mar 2009 Location:Orlando, FL GO GATORS Home Theater Gallery:16 Blu-ray collection:112 Blu-ray reviews:1	I have never used chemicals on any of my sets. I buy 100% cotton under shirts that are really soft and use those. I really only dust it and never apply a lot of pressure. If there is ever a spot I damp the shirt and spot treat it. I hope the best on your claim. It's going to be really hard to have Panny back that up since in the manual it tells you NOT to use cleaners. But you will have a better shot with BB. I hope the best. *Main Room\| Pioneer Elite Kuro Signature Pro-141FD ISF Day/Night Pre\|Pro\| Marantz AV8003 BDP\| OPPO-80 PS3 Power\| Panamax M4300-PM \| Emotiva XPA-5 Light\| Cinema Quest Ideal-Lume Speakers\|B&W Nautilus 803 Center\|B&W Nautilus HTM1 Rear\|B&W CDM 7NT Sub\| Dual Epik Empires SMS-1 Bedroom* *HDTV\| Pioneer Kuro KRP-500M BDP\| PS3 Slim XBOX E 120G VOD\|Vudu 250g Receiver\|Yamaha RX-V3800 Speakers\|KLH Center\|B&W Nautilus HTM2 Last edited by ShockWave; 07-02-2009 at 06:11 PM.*

07-02-2009, 06:30 PM	#17
ShockWave Expert Member Member since:Mar 2009 Location:Orlando, FL GO GATORS Home Theater Gallery:16 Blu-ray collection:112 Blu-ray reviews:1	Is the cleaner called LCD cleaner? If so BB would recommend it to clean a DLP and a LCD. Since they use a plastic screen instead of a glass panel. Did BB recommend that cleaner for a plasma? I am sorry you have to go through this. Your blood pressure is about to go way up dealing with BB. *Main Room\| Pioneer Elite Kuro Signature Pro-141FD ISF Day/Night Pre\|Pro\| Marantz AV8003 BDP\| OPPO-80 PS3 Power\| Panamax M4300-PM \| Emotiva XPA-5 Light\| Cinema Quest Ideal-Lume Speakers\|B&W Nautilus 803 Center\|B&W Nautilus HTM1 Rear\|B&W CDM 7NT Sub\| Dual Epik Empires SMS-1 Bedroom* *HDTV\| Pioneer Kuro KRP-500M BDP\| PS3 Slim XBOX E 120G VOD\|Vudu 250g Receiver\|Yamaha RX-V3800 Speakers\|KLH Center*\|B&W Nautilus HTM2

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