FS/BB - Blu-ray Deals!

[zeze]

Originally Posted by ArrestedDevelopment

Yep. It's been barely 3 months since it's theatrical release.

It did not perform well at the domestic box office.

[Caesu]

Titles that have shared this fate of poor performance, quick release tend to drop in price quickly I find.

[DoubleDownAgain]

It didn't do nearly as well as the first three but still did OK, but I also agree that it's not that hot and should drop in price rather quickly.

[antoinedoinel]

I think they overestimated by a longshot, although I guarantee about half of the twentysomethings talking about how excited they were to see it never actually did. I think the idea, and not the actual film got people excited.

I'm sure it will do fairly well on blu/dvd, especially when it hits $10.

[agoofykindasuperman]

I'm happy getting American Reunion PM'd for $20.93 although I've never seen it yet. The $10 off a movie in August doesn't hurt either

Just looking in this week's flyers. Best Buy and Future Shop have lowered the price of Safe House to $19.99, HOWEVER, the way Best Buy listed it in their flyer, it appears the blu-ray is $14.99 (the DVD price). Just an FYI for PMing.

Also, FS shows the two Batman steel books for $14.99 in the flyer, but they are currently $16.99 on the website. The website listed in the flyer to find the other titles with movie money for TDKR does not work yet, as I guess the site won't be active until the actual start date of the flyer, which is tomorrow.

[aaron158]

universal emailed me back about the amercain reuion slipcover asking for a picture of the defect. so i emailed them in a picture of the canadain release with the defect and one of the amercain release that dont have the defect. just waiting to here back from them about it.

[uther]

Originally Posted by Neild

Future? Most likely. Currently? Yes. The displaced employees would shake the heads at your denial. Sure the company spokesman will say they were offered transfers and other positions so they weren't actually 'downsized'. But here in the real world we all know what it means when 2400 people get laid off, stores get closed, and they start promoting mini-stores: Downsizing.

Thanks for proving me right. You had to pull the 2400 number from the US stores. As if employees you routinely insult as coming up dastardly ways to deny you a pm would be giving you inside employment info.

Also thanks for confirming you did not bother to read your own posted 'source'.

[uther]

Originally Posted by falseidols

I know from my experience, the online price beat has taken away the next day shipping charge. The previous policy was any online orders had to be charged the shipping that was the fastest for the customer to receive. That has now changed.

Under the new policy, and from what I was told and my understanding of it; a customer has to be charged shipping on an online store price match. So lets take Amazon (which I assume is the biggest competition to big box and the reason for such change). So, if the customer is buying blu-rays with a total before taxes under $20 and is price matching Amazon, then yes the $1.99 shipping costs will be applied. If paying over $20 in purchases then no shipping will be applied.

Interesting. Hopefully somebody will confirm having done this instore. Does this apply to only Amazon.ca (which is uncompetitive price wise)?
How about other Canadian sites like Visions (no eastern Canada stores but will ship) or bluraystop (not the used of course)?

[aaron158]

i've priced match amazon.ca tons of times at both futureshop and bestbuy and they never wanted to add a shipping charge on as long as i bought $25 worth of stuff.

i guess it depends on the location though but the bb and fs stores in london never really give me much of a hassle as long as what i'm matching is instock on the site i'm asking them to match.

but i've got them to match with

cdplus
walmart.ca
amazon.ca

for blurays

got them to match canada comptuers a few times for computer stuff

unless the site ur matching charges for shipping or your not buying enough stuff to meet the requirements of said sites free shipping i can't see any reason for them add a shipping charge on.

and why it would be next day shipping is stupid anyway. whenever i've ordered off both fs/bb sites never once have they shipped out the stuff in anything less the 48 hours sometimes can take upto 3 days. so how can they expect someone to pay next day shipping when they them selfs can't even ship stuff out next day.

also there has been times were i have bought less then what is required to meet amazons free shipping and futureshop never bothered to add on the cost of shipping. when i go in i alway talk to the same lady who runs the gaming/movie department. she sees me there so offen half the time she don't even look it up anymore.

[blurai]

Originally Posted by falseidols

As an employee at a Best Buy Inc. store, from what is being passed down, they are taking this new price beat guarantee as a main focus. Whether it is implemented properly at a store level is a completely different store. I am in no way speaking on behalf of Best Buy Inc. and am just going on direction and my understanding.

I know from my experience, the online price beat has taken away the next day shipping charge. The previous policy was any online orders had to be charged the shipping that was the fastest for the customer to receive. That has now changed.

Under the new policy, and from what I was told and my understanding of it; a customer has to be charged shipping on an online store price match. So lets take Amazon (which I assume is the biggest competition to big box and the reason for such change). So, if the customer is buying blu-rays with a total before taxes under $20 and is price matching Amazon, then yes the $1.99 shipping costs will be applied. If paying over $20 in purchases then no shipping will be applied.



As of what Neild has said, honestly any of those reasons given to a customer is just poor customer service and that type of poor service is either misinformation, or bad direction. I have worked several years in customer service and regularly deal with price beating and at the store I work at, very rarely do I see such things happen. It has become such a cut throat market that making the sale, creating a customer and taking away from competition is a priority.

To me, the fine print and the process should be there and taken into consideration on high end products: televisions, computers, etc.; yes I do see a need to verify that the price is accurate and making a phone call at times may be necessary. However for smaller items such a blu-ray I see it more of an inconvenience to the customer, myself, and the competition I am calling. A proper customer service handling would be to keep the customer and price beat the competition. But like I said before, that all depends on the direction that comes at store level. Maybe I am lucky to work at such a store that promotes ideal customer service.

If anyone on the board has any questions feel free to ask.

if thats what they are finally doing its about time....i've gone to best buy more than once seeing movies i want and i would try and see if someone would price match amazon.ca even pointing out i'm buying more than x dollar of movies and no go....

is this effective immediately?

[space2001]

hey guys,

It says on the best buy flyer that you get a digital code for cinema now for American Reunion.

Did anyone get that code.

Mine only comes with a iTunes code

[space2001]

hey guys,

It says on the best buy flyer that you get a digital code for cinema now for American Reunion.

Did anyone get that code.

Mine only comes with a iTunes code

[CM Matty]

Originally Posted by space2001

hey guys,

It says on the best buy flyer that you get a digital code for cinema now for American Reunion.

Did anyone get that code.

Mine only comes with a iTunes code

same thing happened to me at future shop - just itunes, not cinema now.

[Neild]

Originally Posted by falseidols

As an employee at a Best Buy Inc. store, from what is being passed down, they are taking this new price beat guarantee as a main focus.

The US stores implemented this strategy back on in mid-June, the Canadian operations are basically just getting caught up now.

I'll summarize, but BB brass are running scared and believe if they can catch up to Amazon in one respect (price) they can slow down the bleeding.

Amazon has superb technology and assets to know what their competitors are doing and the means to react instantaneously.

BB does not currently have anything close to that capability, although they have recently recognized the gap and have started down the long road to close it.

But that will take a lot of time and money, so in the meantime the coping strategy is to just let the customers do the re-pricing and market intelligence gathering for you.

Depending on how it's handled, it could be a clever and resourceful use of something you already have, a PM policy.

Given BB's dire situation, customer PM's could be a valuable and cheap substitute for the missing dynamic intelligence component.

An smart Price Match program would feed back PM events to allow for rapid price adjustments and tactical responses all through the supply chain.

It remains to be seen whether BB will make the most of this approach, or if they'll keep wasting their energy just trying to deny PM's or constantly revising the fine print.

Best Buy's decline can be directly traced with Amazon corresponding rise. They need to do something or they'll be marginalized.

A customer-focused no-nonsense PM program would be a step in the right direction for Best Buy. But this week's flip-flop on the terms and conditions has me worried there's too many of the stubborn old guard leadership who can't see the big picture and won't budge on their attitude of driving customers away with fine print and hassles.

[falseidols]

Originally Posted by blurai

if thats what they are finally doing its about time....i've gone to best buy more than once seeing movies i want and i would try and see if someone would price match amazon.ca even pointing out i'm buying more than x dollar of movies and no go....

is this effective immediately?

Yes, it is effective immediately. Basically all stores should be price beating any authorized Canadian retail seller, in-store or online. Once again, in the fine print they are some stipulations, ie clearance pricing, door crasher, boxing day etc.)

The main reason for the change is they want to ensure the stores don't become merely a showcase for customers to come look at the product physically and then be able to walk out and order it from another retailer online at a lower price. They want to ensure the customer can come in, see the product and be walking out with it know they have the lowest price.

[EastCoast]

Hit my local FS this morning and picked up the Steels for Batman Begins and TDK, each with $5 for TDKR

Went to order online this morning, but said online was on backorder, so worried I might not get them that way. My local only had 3 or 4 copies of each (at least on the shelf), so glad I went when I did.

The both rang up at $14.99, as expected, even though TDK was showing online yesterday as $16.99, and the shelf sticker actually said $16.99. Thought about trying to press the issue of it ringing up "incorrectly" (shelf sticker vs. ring up price), although lower, to try to see if I could get them into the if it rings up wrong it's free up to $10, but I'm not 100% clear whether this would have applied here given they advertise it in the flyer and online as the $14.99.


Didn't really see any of the other titles with the $5 coupon that I was interested in - but many of them were $9.99, so might go back and grab a couple, or order online.

[GreatGreg]

I think you can only apply SCOP if the retailer tries to hose you by advertising a price on the shelf and then ringing it up at a *higher* price.

If it is ringing in lower, you are already ahead of the game.

[tsgee]

Originally Posted by GreatGreg

I think you can only apply SCOP if the retailer tries to hose you by advertising a price on the shelf and then ringing it up at a *higher* price.

If it is ringing in lower, you are already ahead of the game.

Correct, SCOP only applies if it rings up higher. Best time is when they change the price in the middle of the week instead of Friday. I got Sherlock Holmes 2 steelbook for $14.99 before taxes a couple of weeks ago when the upped the price to $26.99 on Tuesday.

[EastCoast]

I was kind of hoping TDK would ring up at $16.99 - I was ready to pounce! But when it rang up at the expected $14.99, I figured the game was over.

And, with the $5 on each, you can consider that each really only cost $9.99, so that isn't bad for a steel, even though I recognize (as was discussed in another thread yesterday) that these steels are basically "recycled".

[ilovedealsonmovies]

Originally Posted by Neild

The US stores implemented this strategy back on in mid-June, the Canadian operations are basically just getting caught up now.

I'll summarize, but BB brass are running scared and believe if they can catch up to Amazon in one respect (price) they can slow down the bleeding.

Amazon has superb technology and assets to know what their competitors are doing and the means to react instantaneously.

BB does not currently have anything close to that capability, although they have recently recognized the gap and have started down the long road to close it.

But that will take a lot of time and money, so in the meantime the coping strategy is to just let the customers do the re-pricing and market intelligence gathering for you.

Depending on how it's handled, it could be a clever and resourceful use of something you already have, a PM policy.

Given BB's dire situation, customer PM's could be a valuable and cheap substitute for the missing dynamic intelligence component.

An smart Price Match program would feed back PM events to allow for rapid price adjustments and tactical responses all through the supply chain.

It remains to be seen whether BB will make the most of this approach, or if they'll keep wasting their energy just trying to deny PM's or constantly revising the fine print.

Best Buy's decline can be directly traced with Amazon corresponding rise. They need to do something or they'll be marginalized.

A customer-focused no-nonsense PM program would be a step in the right direction for Best Buy. But this week's flip-flop on the terms and conditions has me worried there's too many of the stubborn old guard leadership who can't see the big picture and won't budge on their attitude of driving customers away with fine print and hassles.

does bestbuy.com or usa stores price match amazon.com as im close to border i asked like 4 months ago they said they dont price match amazon i tryed to price match walmart store they said they cant price match walmart after 20 min of maken me wait to see if i leave