Cannot Read Blu-ray Disc In Optiarc BC-5500A - Blu-ray Forum

Deftinwolf · 06-22-2009, 06:49 AM

Im the owner of a laptop gateway, and i have a big issue. When i put the blu-ray disc onto the drive, windows cannont detect the disc. When i go to my pc and try to open de disc windows says the unit is empty. Im dessesperate what can i do? please help me

bdsoft · 06-22-2009, 07:33 AM

maybe you need to install the driver.

alchav21 · 06-22-2009, 07:56 AM

Maybe you need a Blu-ray Drive!

McBain · 06-22-2009, 11:55 AM

Are you running XP? http://www.emedialive.com/articles/r...leid=11397#iid

Deftinwolf · 06-22-2009, 09:17 PM

Im running in windows vista home premium 64 bits
4 gb RAM
Ati HD2600 512 MB DDR3

And the drive is a blu-ray rom

crackinhedz · 06-22-2009, 09:19 PM

I just dumped my standard dvd Optiarc drive...for some reason it just sucked! Would not read half the discs, and burning things was hit or miss.

Not saying thats your problem, but I was not happy with an Optiarc drive.

Just bought an LG Bluray Burner, and it has been a savior. Zero issues.

McBain · 06-23-2009, 12:25 PM

Does it read CDs and DVDs and the only problem is with BDs?

Deftinwolf · 06-23-2009, 09:25 PM

The Only problem is the BD, what can i do?

crackinhedz · 06-23-2009, 09:51 PM

what program are you using to play the disc?

do you have BD (Blu-ray) Advisor? Try this application out to make sure your PC can play BD's properly.

Deftinwolf · 06-23-2009, 11:42 PM

Yes i can read bluray disc the programs says that. So?

crackinhedz · 06-24-2009, 12:12 AM

Quote:

Originally Posted by Deftinwolf

So?

so?

we're trying to help you. Can't assume everything has been checked...or obviously you wouldn't be having a problem.

Seems like you have everything under control. Good luck with that.

Deftinwolf · 06-24-2009, 04:19 AM

that so, means so next? help what can i do men. Dont get mad

crackinhedz · 06-24-2009, 09:55 PM

I wish I knew more about PC's.

But my experience with Optiarc has been a crummy one. I bought an LG Bluray drive and everything is back to normal. Every disc is read.

If your last resort is to pick up a new drive, check out newegg.com: http://www.newegg.com/Product...

great price for a BD player.

crackinhedz · 06-24-2009, 09:57 PM

never mind, you use a laptop.

crackinhedz · 06-24-2009, 09:58 PM

Have you tried to disconnect the bluray drive internally, and then plug it back in? or uninstall/reinstall drivers?

McBain · 06-24-2009, 10:03 PM

Make sure to try several different discs. If you can read and play DVDs and CDs but not read and play BDs you might have a defective drive.

piero · 07-10-2009, 05:39 PM

(from ITALY)
I have the same problem with the same driver 5500A in a ACER 5920. Until two months ago it was working perfectly... now when I try to load any BluRay discs it says the driver is empty. I have spoken with Acer Support and they asked me to send them the PC. Anybody could help me??? Deftinwolf, any solution?

[1080-p] · 07-10-2009, 06:21 PM

Quote:

Originally Posted by Deftinwolf

Im the owner of a laptop gateway, and i have a big issue. When i put the blu-ray disc onto the drive, windows cannont detect the disc. When i go to my pc and try to open de disc windows says the unit is empty. Im dessesperate what can i do? please help me

sometimes it takes several times to get a blu-ray to play i suggest keep trying

joecole · 12-12-2009, 07:51 PM

I have the same problem with the optiarc. Sometimes it works and other times it doesn't. It seems to not work with the most popular movies like star trek, spiderman 3, etc, but if I watch a documentary no problems with blu ray. It's an HP laptop with vista 64.

06-22-2009, 06:49 AM	#1
Deftinwolf Junior Member Member since:Jun 2009	Cannot Read Blu-ray Disc In Optiarc BC-5500A Im the owner of a laptop gateway, and i have a big issue. When i put the blu-ray disc onto the drive, windows cannont detect the disc. When i go to my pc and try to open de disc windows says the unit is empty. Im dessesperate what can i do? please help me

06-22-2009, 11:55 AM	#4
McBain Senior Member Member since:Oct 2006	Are you running XP? http://www.emedialive.com/articles/r...leid=11397#iid The Authoritative Blu-ray Disc FAQ

06-22-2009, 09:19 PM	#6
crackinhedz Super Moderator Member since:Feb 2007 Location:Orlando,FLA Relocated To: Lynchburg,VA Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	I just dumped my standard dvd Optiarc drive...for some reason it just sucked! Would not read half the discs, and burning things was hit or miss. Not saying thats your problem, but I was not happy with an Optiarc drive. Just bought an LG Bluray Burner, and it has been a savior. Zero issues. Why Don't the Black Bars Go Away? 720 or 1080? Interlaced or Progressive? Answers here... Understanding HDMI cables and why cheap ones work perfectly My Setup

06-23-2009, 12:25 PM	#7
McBain Senior Member Member since:Oct 2006	Does it read CDs and DVDs and the only problem is with BDs? The Authoritative Blu-ray Disc FAQ

06-23-2009, 09:51 PM	#9
crackinhedz Super Moderator Member since:Feb 2007 Location:Orlando,FLA Relocated To: Lynchburg,VA Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	what program are you using to play the disc? do you have BD (Blu-ray) Advisor? Try this application out to make sure your PC can play BD's properly. Why Don't the Black Bars Go Away? 720 or 1080? Interlaced or Progressive? Answers here... Understanding HDMI cables and why cheap ones work perfectly My Setup

06-22-2009, 07:33 AM	#2
bdsoft Banned Member since:Jun 2009 Blu-ray reviews:2	maybe you need to install the driver.

06-22-2009, 07:56 AM	#3
alchav21 Active Member Member since:Apr 2009	Maybe you need a Blu-ray Drive!

06-22-2009, 09:17 PM	#5
Deftinwolf Junior Member Member since:Jun 2009	Im running in windows vista home premium 64 bits 4 gb RAM Ati HD2600 512 MB DDR3 And the drive is a blu-ray rom

06-23-2009, 09:25 PM	#8
Deftinwolf Junior Member Member since:Jun 2009	The Only problem is the BD, what can i do?

06-23-2009, 11:42 PM	#10
Deftinwolf Junior Member Member since:Jun 2009	Yes i can read bluray disc the programs says that. So?

06-24-2009, 04:19 AM	#12
Deftinwolf Junior Member Member since:Jun 2009	that so, means so next? help what can i do men. Dont get mad

06-24-2009, 09:55 PM	#13
crackinhedz Super Moderator Member since:Feb 2007 Location:Orlando,FLA Relocated To: Lynchburg,VA Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	I wish I knew more about PC's. But my experience with Optiarc has been a crummy one. I bought an LG Bluray drive and everything is back to normal. Every disc is read. If your last resort is to pick up a new drive, check out newegg.com: http://www.newegg.com/Product... great price for a BD player. Why Don't the Black Bars Go Away? 720 or 1080? Interlaced or Progressive? Answers here... Understanding HDMI cables and why cheap ones work perfectly My Setup

06-24-2009, 09:57 PM	#14
crackinhedz Super Moderator Member since:Feb 2007 Location:Orlando,FLA Relocated To: Lynchburg,VA Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	never mind, you use a laptop. Why Don't the Black Bars Go Away? 720 or 1080? Interlaced or Progressive? Answers here... Understanding HDMI cables and why cheap ones work perfectly My Setup

06-24-2009, 09:58 PM	#15
crackinhedz Super Moderator Member since:Feb 2007 Location:Orlando,FLA Relocated To: Lynchburg,VA Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	Have you tried to disconnect the bluray drive internally, and then plug it back in? or uninstall/reinstall drivers? Why Don't the Black Bars Go Away? 720 or 1080? Interlaced or Progressive? Answers here... Understanding HDMI cables and why cheap ones work perfectly My Setup

06-24-2009, 10:03 PM	#16
McBain Senior Member Member since:Oct 2006	Make sure to try several different discs. If you can read and play DVDs and CDs but not read and play BDs you might have a defective drive. The Authoritative Blu-ray Disc FAQ

07-10-2009, 05:39 PM	#17
piero New Member Member since:Jul 2009	BD rom : "empty" message with BluRay disc (from ITALY) I have the same problem with the same driver 5500A in a ACER 5920. Until two months ago it was working perfectly... now when I try to load any BluRay discs it says the driver is empty. I have spoken with Acer Support and they asked me to send them the PC. Anybody could help me??? Deftinwolf, any solution?

12-12-2009, 07:51 PM	#19
joecole New Member Member since:Dec 2009	same problem I have the same problem with the optiarc. Sometimes it works and other times it doesn't. It seems to not work with the most popular movies like star trek, spiderman 3, etc, but if I watch a documentary no problems with blu ray. It's an HP laptop with vista 64.

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