Onkyo 608 HDMI issue, help!

[mkohman]

Hey All,

I am in some serious need of help.. I have finished building my HTPC Today but unable to correct sound from my intel i3 HD Graphics via HDMI .. Below are the Specs of my HTPC:

Silverstone SG06 Case

ZOTAC H55 ITX WIFI motherboard

Intel i3 530 Clarkdale

4GB Crucial DDR3 RAM

40GB Kingston SSD

Windows 7 Home Premium

After installing windows updates I went to the Zotac website and installed the intel HD graphics and HD sound for my motherboard.. I also installed the Realtek codecs.

I have the HDMI running from my Zotac motherboard into the Onkyo 608 Amp and then from the AMP to the TV via the HDMI out..

The problem is my AMP keeps flickering "HDMI, Multi Channel" on the front visual display of the amp and its actually making a clicking noise (cutting out and then coming back) . " you here a little bit of the audio but then cuts out and then comes back...and the HDMI and PCM sign flashes a few times and for a few seconds there is sound and then it cuts out again....?

When I hit display button on the remote whilst playing a .mkv file with DTS sound it says input 5.1 PCM and then Multi Channel or something like this but keeps flickering.. ?

Can anyone please advise me as what I need to do? Am I doing anything wrong ..? Is there a setting in the Onkyo 608 or anything I need to do to windows to get everything working perfectly? Do I need to disable the onboard sound card via bios or something to prevent maybe a conflict???

Also just to note my amp is set to HDMI - Through mode but I have tried all the other modes and the same thing happens..

Interestingly enough I installed XBMC onto my windows 7 and when I played the same .mkv file it actually displayed DTS instead of Multi Channel on the visual of the amp and played fantastic surround sound untill it started cutting in and out again flashing HDMI on the front visual of the Onkyo 608.

Please can you guys assist.. Other options I am considering is:

1 - Install linux (Ubuntu 10.04 LTS) and XBMC and see how that goes or

2 - Keep windows 7 and just purchase an ATI 5770 which supports DTS HD MASTER and DD 5.1 TRUE HD.. or will I have the same problems with the card that I am already having?

This is very annoying. please please try and help me out guys

Thank you in advance..

Thanks..

[LordoftheRings]

I guess you did read this and try it too right?:

@ http://forum.blu-ray.com/3417327-post17.html

[mkohman]

Originally Posted by LordoftheRings

I guess you did read this and try it too right?:

@ http://forum.blu-ray.com/3417327-post17.html

Thanks for this tip . I actually haven't tried this do you think this may be the issue?

Silly question but how do I actually do what you state.? I am not sure where how to disable the Control? Thanks

[mkohman]

Originally Posted by LordoftheRings

I guess you did read this and try it too right?:

@ http://forum.blu-ray.com/3417327-post17.html

Just to let you know I have tried what you suggested and still not working.. Ok let me make this a little more clear to you please..:

1 - When my HTPC is on and windows 7 is loaded if I play a movie in Windows Media Player on the Onkyo it says MULTI CHANNEL and HDMI logo is on.. after a few seconds the HDMI logo flashes and the sounds cuts out and comes back .. this repeats itself over and over again..

2 - The only way when I press the Movie Preset button on the control to get it to actually output my .mkv (DTS) files to actual DTS is via XBMC (Xbox Media Centre) I go into the settings in XBMC and set the audio out to digital and receiver which supports AC3 and DTS is checked and when I play a movie in XBMC it now says DTS on the Receiver with the HDMI logo displayed but as above again it only lasts a few seconds (maybe 20-30 seconds) then cuts out again and the DTS sign dissapers and the small HDMI logo on the top left of the Onkyo 608 Visual display flashes and then comes back and the DTS is displayed again.. and this repeats its self over and over again..

Please see attached some screen shots which I took just to show you of some of the settings on my HTPC and Onkyo 608.. Maybe I am doing something wrong.. There is obviousleu some kind of handshake issue between the intel i3 HD graphics or the Zotac H55 ITX mother board HDMI output and the receiver.. please help me solve this issue it is driving my looney

1 - This is what the visual display shows on the Onkyo 608 Whilst playing Movie in XBMC before the sound cuts out:



2 - After a few seconds the sound cuts out and below is the display only the HDMI is now flashing at this point and then it goes back to as the above image and repeats its self over and over again...



3 - Here is a screen shot when playing the same movie in windows media player with no DTS support from the AMP?



4 - This next image is in the Audio info display of the Onkyo whilst playing a Movie in XBMC and before it cuts out:



5 - And this is what it displays when it cuts out for a few seconds.. Notice the output infor changes for a few seconds whilst cutting out:



6 - A couple of more images from The Onkyo 608 incase any settings you may spot that I may have incorrect:











7 - Setting on my TV:



8 - Some Sound Settings on the HTPC







I would really appreciate if you could please help me solve this problem.. Many Thanks in advance...

[mkohman]

Also.. Just a quick idea.. could this be because I have installed Windows 7 64bit version.. shall I try the 32bit version????

[CatBlu]

Originally Posted by mkohman

Also.. Just a quick idea.. could this be because I have installed Windows 7 64bit version.. shall I try the 32bit version????

Dose seem to be a handshake issue and most likly is a Windows 7 issue. The 64 bit is for the computer processor so I think you would need to use a computer with a 32 bit processor if your assumption is correct. I am still breaking in windows 7 (installed it origanly last september)and just this last weekend reinstalled the opering system so that my various componets would work -ie win7 made my cd rom drive disappear!

[mkohman]

Originally Posted by cetb

Dose seem to be a handshake issue and most likly is a Windows 7 issue. The 64 bit is for the computer processor so I think you would need to use a computer with a 32 bit processor if your assumption is correct. I am still breaking in windows 7 (installed it origanly last september)and just this last weekend reinstalled the opering system so that my various componets would work -ie win7 made my cd rom drive disappear!

Are you saying I should try installing windows 7 32bit ? motherboard and the i3 support 64 bit I believe.. but this may possibly be the reason to be honest with you ..

I will give the 32bit version ago..

[LordoftheRings]

Originally Posted by mkohman

http://i617.photobucket.com/albums/tt252/mkohman187/IMG00162-20100624-2226800x600.jpg[/IMG]"]

I would really appreciate if you could please help me solve this problem.. Many Thanks in advance...

First, I'm not sure if I'm allowed to quote pictures here, as yesterday some pictures that I quoted from another thread were removed by a mod.
So bare with me please.

* Does the Digital HDMI Audio input shouldn't be set to 'HDMI 5' input for your 'PC' source, from this screen above?
As it stands now it is set to nothing: PC .................................... (_ _ _ _ _).

~ What you just did from your above post with all those pictures reflecting all your settings is simply amazing! It helps us tremendously in helping you for spotting your actual issue. Bravo!

[CatBlu]

Originally Posted by mkohman

Are you saying I should try installing windows 7 32bit ? motherboard and the i3 support 64 bit I believe.. but this may possibly be the reason to be honest with you ..

I will give the 32bit version ago..

After working with PC's for 18 years as a hobbie I have always tried the simpliest solution first - try using a seperate stand alone computer first before you install a new motherboard - it will save about 20 hours. I would also look to the streaming settings on Windows 7, it could be you have issues there as well. Do you have a tech that you can call and help you configure Windows 7 before you rip apart your computer. It may be money well spent.

[mkohman]

Guys,

I still haven't been able to solve the problem.. I am using SPDIF connection now and DTS and DD are working fine but would have liked to use the HDMI audio since the i3 and the Zotac H55 have this to offer.. I believe the HTPC and WIndows 7 are not recognising my amp correctly .. possibly a handshake issue.. Any help would be much appreciated.. Does anyone think if I install WIndows 7 32bit instead of the current 64bit it may actually make a difference?

Many Thanks..

[LordoftheRings]

Originally Posted by mkohman

Guys,

I still haven't been able to solve the problem.. I am using SPDIF connection now and DTS and DD are working fine but would have liked to use the HDMI audio since the i3 and the Zotac H55 have this to offer.. I believe the HTPC and WIndows 7 are not recognising my amp correctly .. possibly a handshake issue.. Any help would be much appreciated.. Does anyone think if I install WIndows 7 32bit instead of the current 64bit it may actually make a difference?

Many Thanks..

I ain't an expert on this so please bare with me.

Me think that to get what you want from the HDMI connections, the Audio has to be set correctly from the digital HDMI audio output of your source(s). (Or Bitstream or Multi PCM.) ...And that the original audio signal should not be altered in any way.

* Sorry, but my knowledge on computer audio is very limited.
If you have a 'CEC' feature in your receiver, disable it.

I truly wish that I can help you, but perhaps someone else with computer audio knowledge will read this and might be able to help you out.

Sincerely Good luck,
Bob

[mkohman]

Originally Posted by LordoftheRings

I ain't an expert on this so please bare with me.

Me think that to get what you want from the HDMI connections, the Audio has to be set correctly from the digital HDMI audio output of your source(s). (Or Bitstream or Multi PCM.) ...And that the original audio signal should not be altered in any way.

* Sorry, but my knowledge on computer audio is very limited.
If you have a 'CEC' feature in your receiver, disable it.

I truly wish that I can help you, but perhaps someone else with computer audio knowledge will read this and might be able to help you out.

Sincerely Good luck,
Bob

Bob,

Thanks for your help but I have tried absolutely everything.. I think this is something to do with Windows 7 not recognising the Onkyo 608 as a TV .. I think this is the issue.. I have tried everything.. no success.. I am using a Optical cable for the Audio ..

[dingbatt]

I know this thread hasn't been active for a couple of months but I just got my Onkyo 608 and was having problems with my Windows 7 HTPC with the hdmi handshake and dropping the signal. So I started trawling the interweb for some info.
The problem mainly manifesting itself by locking up MediaPortal if I changed the source away from PC to something else and then back again. The 608 display showed it could not re-establish the video format on returning to PC.
Having previously read of Denon AVRs having hdmi problems with Sky+ on all ports except 1 I proceeded to try each hdmi port on the 608, and discovered that the AUX hdmi port did not suffer the same problem. All I can put it down to is that AUX is not an assignable port and therefore probably isn't affected in the same way as the rear ports.
Bit ugly having a cable coming out the front of the receiver but at least it works.
Hope this assists those that may still be having issues.

[LordoftheRings]

Originally Posted by dingbatt

I know this thread hasn't been active for a couple of months but I just got my Onkyo 608 and was having problems with my Windows 7 HTPC with the hdmi handshake and dropping the signal. So I started trawling the interweb for some info.
The problem mainly manifesting itself by locking up MediaPortal if I changed the source away from PC to something else and then back again. The 608 display showed it could not re-establish the video format on returning to PC.
Having previously read of Denon AVRs having hdmi problems with Sky+ on all ports except 1 I proceeded to try each hdmi port on the 608, and discovered that the AUX hdmi port did not suffer the same problem. All I can put it down to is that AUX is not an assignable port and therefore probably isn't affected in the same way as the rear ports.
Bit ugly having a cable coming out the front of the receiver but at least it works.
Hope this assists those that may still be having issues.

That is an excellent tip! ...Thank you so much for bringing it up here.