Three Colors Trilogy on Blu-ray! Nov.15 - Review

[Veronica Mars]

It can't hurt to try this, but I'd be willing and happy to give up my $10 Criterion code for a $5 code to Amazon.

If anyone wants to do a trade like this, please let me know.

Thanks.

[tama]

After viewing both the initial copy and now the corrected disc I can't hear/detect any difference

[poke smot]

Originally Posted by tama

After viewing both the initial copy and now the corrected disc I can't hear/detect any difference

which is why i didnt bother sending in this disc or west side story.

[tama]

Originally Posted by tuck301

which is why i didnt bother sending in this disc or west side story.

Just recieved my replacement copy of WWS yesterday via UPS. However I never popped in the original disc I just sent it in. And from what I read in that thread is it is still incorrect. Oh well

[Adrock]

Originally Posted by tama

After viewing both the initial copy and now the corrected disc I can't hear/detect any difference

Did you have your receiver set to Dolby Pro Logic?

I believe the difference can only be detected by having it set to that as I recall.

EDIT:

Yeah, here is the original post from the gent whom noticed the issue at first:

So I got this set in the mail yesterday and I'm concerned there may be a defect with the audio on "White." It wasn't clear until I got the set that the audio is 2.0 surround, not stereo. Meaning it is meant to be played with pro-logic turned on to create the surround mix from two channels. (It says to turn on pro-logic in the liner notes). Blue and Red definitely sound like proper surround mixes, but on White I am only hearing one channel. I put my ear right up against my other speakers and couldn't hear a peep. That would happen if the two audio channels are identical, which would be an error with the disc.

Anyone else experience this?

[tama]

Originally Posted by Adrock

Did you have your receiver set to Dolby Pro Logic?

I believe the difference can only be detected by having it set to that as I recall.

hmmm, I going to say probably not. I honestly can't remember.

[Petyr_Baelish]

if anyone out there has purchased the three colors set recently, like this month, I should much like to know if it was the second print. Thanks

[Petyr_Baelish]

Its honestly very frustrating that I cannot find the information I am looking for. Criterion is very sneaky, to say the least, to be playing this replacement program under the table. Without this site, I would have a defected copy of white and I would have no idea what to do about it.

[digihed]

As I understand, if you order this direct from Criterion right now you will get the corrected White. Is it worth ordering now or waiting to see what happens with the Blue framing issue? I want to order it during this sale but my gut feeling is to wait it out and order something else instead.

[dwane5]

Originally Posted by Petyr_Baelish

Its honestly very frustrating that I cannot find the information I am looking for. Criterion is very sneaky, to say the least, to be playing this replacement program under the table. Without this site, I would have a defected copy of white and I would have no idea what to do about it.

it wouldnt cross your mind to goto criterion.com and email them?

they are replacing the disc and giving out a $10 certificate i think thats great.

[Adrock]

Originally Posted by dwane5

it wouldnt cross your mind to goto criterion.com and email them?

they are replacing the disc and giving out a $10 certificate i think thats great.

This has already been suggested to him, but apparently that is not good enough.

[Petyr_Baelish]

Originally Posted by Adrock

This has already been suggested to him, but apparently that is not good enough.

I'm trying to confirm before I open the set that it isn't defective. Otherwise I'm sending it back for a refund.

[Pondosinatra]

I emailed Criterion guy a few days ago but haven't heard anything back...

[James Luckard]

Originally Posted by Pondosinatra

I emailed Criterion guy a few days ago but haven't heard anything back...

I would call, I've noticed they haven't been very responsive to email lately.

[retablo]

Originally Posted by Petyr_Baelish

I'm trying to confirm before I open the set that it isn't defective. Otherwise I'm sending it back for a refund.

Or you could just keep it and replace the defective disc. There is an issue with Blue as well that's being looked into; the whole film is slightly misframed, but it was done on the master used by Criterion and AE, so it's m2k's fault.

[Petyr_Baelish]

Originally Posted by James Luckard

I would call, I've noticed they haven't been very responsive to email lately.

Don't bother calling. I called twice and got nothing. I even left two messages. Their customer service is horrible. I will never order anything from them again. I'm sure you got that message where they were apologizing to all their FANS. Wrong. I am a customer, so I don't want to be treated like a fan. On top of it, their website is total crap, but the customers are supposed to be the ones to make it work?

[Petyr_Baelish]

Originally Posted by retablo

Or you could just keep it and replace the defective disc. There is an issue with Blue as well that's being looked into; the whole film is slightly misframed, but it was done on the master used by Criterion and AE, so it's m2k's fault.

They're "looking into it" so I wouldn't get your hopes up. I honestly don't feel comfortable sending my disc from CA to NY. If it got lost I would be screwed. On top of that, it is asinine that I have to pay the shipping cost. There is no way that is happening.

[Icemouth]

You're never used the mail system before? What's to be nervous about, it's a letter...

[Petyr_Baelish]

Originally Posted by Icemouth

You're never used the mail system before? What's to be nervous about, it's a letter...

I have had things get lost before.

[Petyr_Baelish]

Finally they replied. They say that all of their stock is the current version.