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Go Back   Blu-ray Forum > Displays > Plasma TVs

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Old 01-09-2012, 11:19 PM   #1
CRMA CRMA is offline
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Default Vanns.com Customer Service and my Plasma

I ordered a 51d6500 from vanns.com last week. I have ordered about 5 tvs and not to mention speakers and other stuff. I got the plasma in last friday and was going to mount it Saturday in our bedroom. The bezel had been broken and the screen cracked on delivery. Talked to a manager today and they are going to return the busted tv and they are giving me a 51d7000 in its place. It is about a $300+difference and I was amazed at their cust service. It is a hassle to re box and send the other back but it was totally worth it!!
Theater Epson 8350 1080p Projector l Denon X2000 7.1 Receiver l PS3 Slim 120gb l Polk CS1 l Polk R50 Monitors l Polk PSW450 Polk PSW110
Polk Monitor 30 Side Surrounds and Rear Surrounds l 106" Elite Screens VMAX Motorized Screen l Harmony 900 Remote l DirecTv H23 HD DVR l Monster Power Conditioner HDP2500APC C5 Power Filter
Living Room: Klipsch Quintet III Klipsch R10-SW Samsung FP-T5094W 50" 1080p Plasma l PS3 60gb (Release Day)
l DirecTV HR21 l Onkyo 605 7.1 Receiver
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Old 01-10-2012, 03:07 PM   #2
Gempulse Gempulse is offline
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That's awesome, congrats.
Jeff

Display: Panasonic 55VT60 Receiver: Yamaha RX-V667. BD Player: Oppo BDP-93
Speakers: Polk Audio Monitor 60s, CS2, and tsi100 rears. Subwoofer: Klipsch SW-450 10"
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Old 01-21-2012, 03:35 PM   #3
newone newone is offline
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Aug 2008
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I ordered my Bose V35 thru Vann's and all went well. The shipment eta wasn't given promptly, but overall a good experience.
Panasonic 65''Vt30
50 Panasonic 1080p 2007 model
42 panny plasma 720p (bedroom)
Bose V35 Lifestyle
Ps3
panny BD30K player
90 blurays
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Old 01-22-2012, 02:58 PM   #4
slimdude slimdude is offline
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I've purchased a pair of Boston Acoustics Tower Speakers from Vanns, and I was very satisfied with their service overall. I will be ordering more merchandise from them in the future. They're highly recommended!
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