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Old 02-22-2012, 06:49 PM   #61
PrivatePixel PrivatePixel is offline
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Quote:
Originally Posted by The_Donster View Post
I've already ask you about re-installing the OS and told you to break things in layman's term and instead I got a paragraph of techno talk instead. This isn't my field and I don't have a clue what you are talking about. With the exception of you saying it could be something other than KIS that was causing my problem. Offer me up a solution and a map(once again, in layman's terms) on how to look into this and I'll gladly do it. Appreciate the assist, just having a hard time understanding what you are saying. Oh and Six and Crimson, I agree on using safe sites. Nothing like that here. I have a hard enough time getting through threads here
I didn't know if you were contemplating re-installing your OS. It is an option that I suggested, and if you want to pursue it, by all means, you should. I don't use Vista, but here are your PC recovery options:
  • System Restore - restores your PC to an earlier time without affecting personal files, e.g. e-mail, photos, etc. (This is my first option, before pursuing Startup Repair)
  • Startup Repair - fixes some damaged system files that's preventing Windows from starting up properly (sounds similar to your situation)
  • Windows Complete PC Restore - which restores your hard drive from a backup. If you're running Vista Starter, Vista Home Basic or Vista Home Premium, then this option won't be available to you.

Here's my recommended plan of action if I were in your shoes:
  1. Try a System Restore first. Here's a site that provides instructions on doing so (and yes, it's written for a layperson. I would suggest printing this out for easier reference).
  2. If the System Restore does not work, back up all of your essential files (passwords, photos, bookmarks for websites, etc.) onto a USB flash drive or external hard drive before using the Startup Repair mentioned above. Here are the steps for performing a Startup Repair. Once this is done, you may need to re-install some programs on your PC.

You'll have to pardon me for my rant on KIS. As a KIS user for the last three years, I haven't experienced anything virus-related, so I was reluctant to believe that KIS somehow failed to do its job on the virus front. I'm not saying that it's impenetrable, but disruptions to our PC use, for the most part, aren't necessarily because of viruses, but because of websites we visited or something extra embedded in files that we downloaded.
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Old 02-22-2012, 07:09 PM   #62
supersix4 supersix4 is offline
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Quote:
Originally Posted by PrivatePixel View Post
I didn't know if you were contemplating re-installing your OS. It is an option that I suggested, and if you want to pursue it, by all means, you should. I don't use Vista, but here are your PC recovery options:
  • System Restore - restores your PC to an earlier time without affecting personal files, e.g. e-mail, photos, etc. (This is my first option, before pursuing Startup Repair)
  • Startup Repair - fixes some damaged system files that's preventing Windows from starting up properly (sounds similar to your situation)
  • Windows Complete PC Restore - which restores your hard drive from a backup. If you're running Vista Starter, Vista Home Basic or Vista Home Premium, then this option won't be available to you.

Here's my recommended plan of action if I were in your shoes:
  1. Try a System Restore first. Here's a site that provides instructions on doing so (and yes, it's written for a layperson. I would suggest printing this out for easier reference).
  2. If the System Restore does not work, back up all of your essential files (passwords, photos, bookmarks for websites, etc.) onto a USB flash drive or external hard drive before using the Startup Repair mentioned above. Here are the steps for performing a Startup Repair. Once this is done, you may need to re-install some programs on your PC.
I never do restore to an earlier time unless its just a mistake I made. Problem is if there is malware or a virus they can fester even after that. If I feel I'm infected I jump right to number 3.
Because it's easier to have courage from a safe distance away.
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Old 02-22-2012, 07:53 PM   #63
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Quote:
Originally Posted by supersix4 View Post
I never do restore to an earlier time unless its just a mistake I made. Problem is if there is malware or a virus they can fester even after that. If I feel I'm infected I jump right to number 3.
You're right on doing a repair or a re-install if it's a virus. What Donster described may or may not be virus-related, which is why I suggested a system restore because it has minimal impact on system files.

Anti-malware programs (such as Malwarebytes or Spybot, for example) are pretty reliable at neutralizing malware (assuming that one's definitions are up-to-date and a more recent malware hit isn't restricting one's online access to update said programs ). Some actions initiated by a Startup Repair may be irrecoverable, so doing this or a full re-install, in my opinion, should be secondary or last-resort alternatives.
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Old 02-22-2012, 08:12 PM   #64
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OK, now I'm with you Private. I actually did that the first time, but it didn't fix the issue. So I ended up taking it back to BB to the Geek Squad who told us to get out our restore discs(hint, hint: You've got a virus). She was trying to be discreet about it, since I'm sure BB would have liked her to take our computer and charge us for something we could have done ourselves. Took it home and I've done this every time a issue has come up. Like you, I've been a KIS customer for quite some time. I just haven't been as lucky as you apparently. Knock on wood, I'm doing ok at the moment. I haven't added anything on top of MSE just yet, but plan on running a disk defrag and clean up this weekend. Thanks again for trying to help. Hope to upgrade to Windows 7 when I get a chance.
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Old 02-22-2012, 08:30 PM   #65
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Quote:
Originally Posted by The_Donster View Post
OK, now I'm with you Private. I actually did that the first time, but it didn't fix the issue. So I ended up taking it back to BB to the Geek Squad who told us to get out our restore discs(hint, hint: You've got a virus). She was trying to be discreet about it, since I'm sure BB would have liked her to take our computer and charge us for something we could have done ourselves. Took it home and I've done this every time a issue has come up. Like you, I've been a KIS customer for quite some time. I just haven't been as lucky as you apparently. Knock on wood, I'm doing ok at the moment. I haven't added anything on top of MSE just yet, but plan on running a disk defrag and clean up this weekend. Thanks again for trying to help. Hope to upgrade to Windows 7 when I get a chance.
So, does that mean everything's back to the way it was now?

You're lucky that you had restore discs to work with; fewer manufacturers today are including them, or they're requiring customers to create their own from scratch.

By all means, give MSE a shot. It's got good reviews, and best of all, it's free. Good luck, and keep us in the loop.
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Old 02-22-2012, 09:01 PM   #66
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I'm not really sure when the computer crashed, maybe a month or so ago? The hardest part of that was getting a couple of movies back in my iTunes library. Hope to get a external hard drive when I get a chance. Want to start storing my pictures and movies there. Anyway, I created this thread because I was looking for other options since my KIS was expiring last Sunday. Everyone gave me more than a few directions to take. I went with MSE and so far, so good.
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Old 02-22-2012, 10:11 PM   #67
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Quote:
Originally Posted by The_Donster View Post
I'm not really sure when the computer crashed, maybe a month or so ago? The hardest part of that was getting a couple of movies back in my iTunes library. Hope to get a external hard drive when I get a chance. Want to start storing my pictures and movies there. Anyway, I created this thread because I was looking for other options since my KIS was expiring last Sunday. Everyone gave me more than a few directions to take. I went with MSE and so far, so good.
If your hdd has the virus/ infection backed up on it, then when you reload those files it can bring it right back in. A family member of mine would download corrupt a/v files off the net I'd fix the ipod/ computer then sure enough those same files would come back and within a month back to issues, so be very sure whatever you bring over from the external isn't infected.
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Old 02-23-2012, 12:08 AM   #68
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Thanks asrgt. I've actually uninstalled KIS(Which expired on Sunday) and starting running the MSE on Vista. I haven't added anything else, as it seems to be doing everything I need at the moment. I've been very cautious in the forums and sites I go to from the get go, but appreciate everyone's advice on that too. Anyway, knock on wood I'm doing ok with the free stuff for now. Thanks again everyone
Thats good to hear
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Old 02-23-2012, 01:19 AM   #69
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Quote:
Originally Posted by supersix4 View Post
If your hdd has the virus/ infection backed up on it, then when you reload those files it can bring it right back in. A family member of mine would download corrupt a/v files off the net I'd fix the ipod/ computer then sure enough those same files would come back and within a month back to issues, so be very sure whatever you bring over from the external isn't infected.
I actually brought it back to factory condition on this last reboot S6. So I shouldn't have that issue or virus popping up again. I don't do a lot of downloading off of my computer. I mainly use it to surf the web, keep in contact with family and update our iPhone's and other wireless equipment. I've got plenty of porn in a drawer upstairs to keep me occupied that I don't have to surf the web looking for it like some teenager at the local library
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Old 02-29-2012, 02:54 PM   #70
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I used Kaspersky in the past, but switched to Norton 360 last year due to the good reviews. It seems to have worked well, and it didn't slow my system down that I noticed.
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Old 02-29-2012, 04:13 PM   #71
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Old 03-06-2012, 04:38 AM   #72
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I'm in need of new antivirus and wondering if anyone has any suggestions. I've been using Kaspersky Internet Security for the past 3 years. Lately though, it has been more miss than hit. Since I've had to reboot the computer a few times. Anyway, looking at VIPRE or Bitdefender Antivirus Plus 2012. But don't know enough about either. So I'd appreciate some feedback if you've got any. Thanks.
I also used Kaspersky for a few years, but it seemed to slow my system down too much.

Last edited by lobo81865; 03-06-2012 at 04:44 AM.
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Old 03-06-2012, 02:53 PM   #73
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Malwarebytes
Agreed. Best solution. Just run it when you think something is wrong. Multiple excess programs running in the background only slow down your machine over time and make your boot up times longer.
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Old 03-06-2012, 03:09 PM   #74
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you may want to check with your ISP. Most come with a free antivirus and firewall (at least mine does). mine comes with free mcafee and firewall.

login to your ISP home page and u may be surprised to see its offered.

also, microsoft security essentials.

malwarebytes, i have been using less and less of. its trial software now. and unless u want to pay for it, does not scan live,
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Old 03-06-2012, 03:54 PM   #75
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The best solution that I've found for home PC's running Windows is Microsoft Security Essentials. This program runs as part of the OS and not an application such as McAfee or Symantec and it is free. This means that the performance is better and is less likely to break. But this is not enough.

Next, install Malwarebyes and pay for it. The paid version offers real time protection agains Malware. The combo does a very good job at protecting Windows from the bad stuff in cyber-land.
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Old 03-06-2012, 04:08 PM   #76
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Quote:
Originally Posted by dwane5 View Post
you may want to check with your ISP. Most come with a free antivirus and firewall (at least mine does). mine comes with free mcafee and firewall.

login to your ISP home page and u may be surprised to see its offered.

also, microsoft security essentials.

malwarebytes, i have been using less and less of. its trial software now. and unless u want to pay for it, does not scan live,
malwarebytes is a damn good program and its only your loss if you dont use it.

Its not trial software, you can use it for as long as you want it just doesnt do realtime scanning unless you get the paid version which is nothing different. All they changed was they offer a trial of the paid version now. You can still use the other one as long as you want
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Old 03-06-2012, 08:37 PM   #77
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I been bogged down and had to reload the operating system several times when I thought I was protected by the likes of Norton et. al.

About a year ago at my last reload I put on Avast and have not had any problems since. It's the best I've ever used and it's free.
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Old 03-07-2012, 03:07 AM   #78
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Avast for me.
Been using it for years.
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Old 03-07-2012, 05:31 AM   #79
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I'll add my opinion.

Like others I have found the best solution is using a combination.
I have had good luck with, MSE or Avast combined with Malwarebytes! free.

If I were to ever pay I'd go with Kaspersky product. I'm a strong supporter of their one time Virus Removal Tool and Tdsskiller is an amazing free tool for root kit infections.
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Old 03-07-2012, 03:38 PM   #80
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I've been using Kaspersky for years without any problems or issues at all
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