Best PS4 Game Deals


Top deals | Price drops  
 All countries United States United Kingdom Canada Germany France Spain Italy Japan
Horizon: Zero Dawn (PS4)
$35.43
Star Trek: Bridge Crew VR (PS4)
$22.23
Final Fantasy XII: The Zodiac Age (PS4)
$34.99
Steep (PS4)
$19.93
Adventure Time: Finn & Jake Investigations (PS4)
$11.88
Blue Reflection (PS4)
$39.99
Yooka-Laylee (PS4)
$14.81
FIFA 17 (PS4)
$26.44
Farpoint (PS4)
$23.57
The Surge (PS4)
$22.33
Zero Escape: The Nonary Games (PS4)
$29.51
Dark Rose Valkyrie (PS4)
$24.51
What's your next favorite movie?
Join our movie community to find out


Image from: Life of Pi (2012)

Go Back   Blu-ray Forum > Gaming > PlayStation > PS4


Reply
 
Thread Tools Display Modes
Old 11-19-2013, 12:42 PM   #1
Mavrick Mavrick is offline
Gaming Moderator
 
Mavrick's Avatar
 
Dec 2008
Wales
121
757
5
1
Default PS4 Tips, Tricks and Fixes

First post in this thread will be the Power Indicator Light guide followed by Sony's advice on the Blinking Blue Light issue. Although this won't fix all consoles it can help in identifying an issue since the BLOD can have multiple causes some of which can't be fixed by you the owner.

The rest of the thread can be used to post any helpful tips for different settings, and various features that might be hidden away in the system settings that could help other users much like the Tips, Tricks and Fixes thread in the PS3 forum. I'll keep the first page up to date as often as I can, adding in anything new you guys find. If you want something added ASAP feel free to PM me

So let's begin:

Table of Contents (Ctrl F to copy paste the title to go directly to the article on this page, click links to go to that specific post in the thread.)

PS4 Power Indicator Lights Guide

The PlayStation®4 has a power indicator light on the top of the system. Depending on what is occurring, it will light up different colors.





PS4 Power Modes: On, Off, and Standby

This article details the various ways you can turn the PS4™ system on, off, and into standby mode.

Turn the PS4 On

There are two ways to turn on the PS4:
  1. Touch the power button.
  2. Press the PS button on a controller that is plugged in via USB or has previously been paired with the system.

When the power turns on, the power indicator blinks blue, and then lights up white.


Standby Mode

What is Standby Mode?

When the system is in Standby Mode, the screen is turned off and the PS4 consumes very little power. You can set the system to perform actions such as download files, or charge the controller from a USB port. To adjust functions available in Standby Mode, select (Settings) > [Power Save Settings] > [Set Functions Available in Standby Mode].

With the default settings, when your system has not been operated for a certain period of time it will automatically enter standby mode or turn off. To change this setting, select (Settings) > [Power Save Settings] > [Set Time Until PS4 Turns Off] from the function screen, and then select [Media Playback] or [General (Games)].

There are three methods are available for entering Standby Mode:
  • Touch the power button on the front of the PS4 for at least 1 second, until the system beeps. Hint: If there are no check-marks set in the settings under (Settings) > [Power Save Settings] > [Set Functions Available in Standby Mode], there is no need for Standby Mode and the system turns off completely.
  • Press and hold the PS button for at least 1 second, and then select [Enter Standby Mode] on the screen that is displayed.
  • From the Dynamic Menu's Home Screen, press UP on the d-pad to bring up the Function Screen. Then select (Power) from the function screen, and choose [Enter Standby Mode].

When the system enters standby mode, the screen turns off, the power indicator blinks white, and then lights up orange.

To exit standby mode
  • Touch the power button.
  • Press the PS button on a controller for which device registration (pairing) is complete.

When the power turns on, the power indicator blinks blue, and then lights up white.

Turning off the power completely

When the system turns off completely, the screen turns off, the power indicator blinks white, and then turns off.

There are three methods available to turn the PS4 system off:
  • From the Dynamic Menu's Home Screen, press UP on the d-pad to bring up the Function Screen. Then select (Power) from the function screen, and choose [Turn Off PS4].
  • Press and hold the PS button for at least 1 second, and then select [Turn Off PS4] on the screen that is displayed.
  • Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).

Only disconnect the plug of the AC power cord from the electrical outlet when the power indicator is turned off. If you disconnect it while the power indicator is lit or blinking, data might be lost or corrupted, and the system might be damaged.



Blinking Blue Light PS4 Issues

Some reports have been coming in from users with PS4 units blinking blue, but not entering the powered on state indicated by a white light as noted in the PS4 Power Indicator Lights Guide.


Here are some of the symptoms associated with blinking blue lights issue:
  • blue indicator light blinking
  • no video/audio output to television
  • console powering off after blinking blue

This blinking light issue could indicate any number of causes including but not limited to:
  1. TV compatibility
  2. Issues with PS4 power supply
  3. Issues with PS4 hard drive
  4. Issues with other PS4 hardware

TV Compatibility/HDMI Troubleshooting:


  1. Some users have indicated that updating the firmware on their televisions has resolved some cases of no audio/video being displayed. Newer televisions (particularly those with embedded internet connectivity) may have firmware updates that can affect HDMI settings and device compatibility.
  2. Also be sure to check the HDMI ports on both your television and PS4 for any abnormalities. Additionally, you may want to inspect your HDMI cord for any damage or test alternate HDMI cords to see if that affects your HDMI signal.

Power Supply Troubleshooting:



1) Turn PS4 off completely
  • Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).



2) Disconnect PS4 AC power cord from electrical outlet
  • Only disconnect the plug of the AC power cord from the electrical outlet when the power indicator is turned off. If you disconnect it while the power indicator is lit or blinking, data might be lost or corrupted, and the system might be damaged.



3) Check parts A, E, and F for any conspicuous damage or anomalies
  • You can try using another compatible AC cord (like a power cord from a PS3) to see if that resolves the issue



A )AC IN connector
B )HDMI OUT port
C )HDMI input port
D )HDMI cable
E )AC power cord
F )To an electric outlet

Hard Drive Troubleshooting



1) Turn PS4 off completely
  • Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).

2) Disconnect PS4 AC power cord from electrical outlet
  • Only disconnect the plug of the AC power cord from the electrical outlet when the power indicator is turned off. If you disconnect it while the power indicator is lit or blinking, data might be lost or corrupted, and the system might be damaged.

3) After removing the plug for AC power cord from the electrical outlet, detach the other cables from the PS4.



4) Slide the HDD bay cover in the direction of the arrow to remove it.



5) Inspect the harddrive to make sure it is properly seated in the HDD bay. A loose hard drive connection can prevent the PS4 from powering on completely. A single screw keeps the assembly in place as shown below.



6) If you suspect possible hard drive damage or would simply like to replace the PS4's hard drive with one of your choosing, please refer to this article for full details

https://support.us.playstation.com/a...tail/a_id/5107
  • Users can choose to install a new hard drive so long as it complies with these standards, it is no thicker than 9.5mm, and is larger than 160GB.

Software Installation Troubleshooting;
  • (Notice: If updating firmware by USB, make sure it is formatted for FAT32)

1) If your hard drive and power supply appear in good shape, you can try to booting your PS4 into Safe Mode https://support.us.playstation.com/a...tail/a_id/5044
  • The following options are available in Safe Mode:
  1. Restart System - Ends Safe Mode and restarts the PlayStation 4 normally.
  2. Change Resolution - Changes the screen resolution to 480p when the PlayStation 4 is restarted.
  3. Update System Software - Allows the PlayStation 4 to update the system software via Internet, USB Drive, or Disc.
  4. Restore Default Settings - Restores the PlayStation 4 to the default factory settings.
  5. Rebuild Database - Scans the drive and creates a new database of all content.This operation may take a long time depending on the type and number of data items.
  6. Initialize PS4 - IMPORTANT: All data and settings will be lost by performing this step. Deletes all user data and restores the PS4 to as if it just came out of the box. This option is the same as [Initialize PS4 ] in the (Settings) menu. System software (firmware) is not deleted.
  7. Initialize PS4 (Reinstall System Software) - IMPORTANT: Deletes all information on the HDD, including the System Software. A message that states a USB storage device containing the System Software must be connected, is displayed. Then you can confirm the selection. (You will need the full system update installer from http://us.playstation.com/support/sy...date/index.htm with this option)

For additional service/replacement options please try contacting support:

https://support.us.playstation.com/app/contact_options

Due to the volume of contacts, we would suggest trying Live Chat rather than the phone line as the wait times will be shorter.

If you would like to assist Sony by submitting information, please share the following to http://community.us.playstation.com/.../td-p/42154071 :
  • Issue Symptoms:
  • TV Brand and Model:
  • Retailer PS4 was purchased from:
  • Troubleshooting steps you have tried:

List of PS4 Error Codes

CE-33179-3 Application is not found. Retry after the installation is completed. Installation of Add-Ons fails until the installation of application installation is complete.

CE-33991-5 Get the status of the non HTTP_GET_200 in Internet connection. Retry Internet Connection test.

CE-34788-0 This update file cannot be used. Connect a USB storage device that contains an update file for reinstallation for version 1.50 or later. Delete the Update file from the USB storage device, and replace it with the update for reinstallation found from this page.

CE-34878-0 Application has crashed. Restart the application in the content area.

NW-31484-0 DNS server not specified. Restart the PS4 system.

NW-31367-0 Could not open wireless device. Restart the PS4 system.

NW-31453-6 Delayed server response. Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. Check that the internet status is valid.

NW-31194-8 Connection was reset. Restart the PS4 system.

E-8200002E The credit card information is not valid. Remove credit card from account, and then re-enter the credit card information. Refer to Add / Remove Billing Information.

E-82000102 Server returned "Unknown Error" Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN].
Attached Images
File Type: jpg Untitled.jpg (46.7 KB, 1134 views)
My PSN Trophy Card | PS4 Tips, Tricks & Fixes
List of BD Movies That Have PS3 Themes
Samsung 55KS7000 SUHD|Samsung UBD-K8500|Nintendo Switch|Xbox One S|PS4(2TB)|PS3 Slim(1TB)|Sony Bravia 40W605|LG 42LW650T 3D|Toshiba BDX3100 (Multi-Region3D Player)|ONKYO HTX-22HD 5.1|Samsung HW-F350 Soundbar|Sky+HD Box.

Last edited by Mavrick; 02-23-2014 at 06:12 PM.
  Reply With Quote
Thanks given by:
Grim Reaper (09-07-2014)
Old 11-19-2013, 12:44 PM   #2
Mavrick Mavrick is offline
Gaming Moderator
 
Mavrick's Avatar
 
Dec 2008
Wales
121
757
5
1
Default

PS4: Safe Mode

If you are having trouble starting your PlayStation®4, Safe Mode allows you to start the PS4™ with the minimum required functionality. Once in Safe Mode, there several menu options that may help you correct issues and allow your PlayStation 4 to start normally.

Sony does not recommend using the options in Safe Mode unless you are experiencing issues with the PlayStation 4. Some of these options could result in loss of data.

Starting the PS4 in Safe Mode
  1. Turn off the PlayStation 4 by pressing the power button on the front panel. The power indicator will blink for a few moments before turning off.
  2. Once the PlayStation 4 is off, press and hold the power button. Release it after you've heard two beeps: one when you initially press, and another 7 seconds later.
  3. Connect the DualShock 4 controller with the provided USB cable and press the PS button on the controller.

Safe Mode Options

The following options are available in Safe Mode:
  1. Restart System - Ends Safe Mode and restarts the PlayStation 4 normally.
  2. Change Resolution - Changes the screen resolution to 480p when the PlayStation 4 is restarted.
  3. Update System Software - Allows the PlayStation 4 to update the system software via Internet, USB Drive, or Disc.
  4. Restore Default Settings - Restores the PlayStation 4 to the default factory settings.
  5. Rebuild Database - Scans the drive and creates a new database of all content. This operation may take a long time depending on the type and number of data items.
  6. Initialize PS4 - IMPORTANT: All data and settings will be lost by performing this step. Deletes all user data and restores the PS4 to as if it just came out of the box. This option is the same as [Initialize PS4 ] in the (Settings) menu. System software (firmware) is not deleted.
  7. Initialize PS4 (Reinstall System Software) - IMPORTANT: Deletes all information on the HDD, including the System Software. A message that states a USB storage device containing the System Software must be connected, is displayed. Then you can confirm the selection.




PS4: Mannually Eject a Stuck Disc

In the unlikely event a disc (game, Blu-ray, or DVD) becomes stuck in your PlayStation®4, follow the process below to manually eject it.


What you will need:
  • PlayStation 4 with a stuck disc inside
  • A well-lit room with a table to work on
  • A slender Phillips-head screwdriver (jeweler's screwdrivers work best)
  • A small flashlight (optional)

Step 1: Remove the glossy section of the cover
  1. Turn off the PS4.
  2. Unplug the power, HDMI, and any other cables from the back of your PS4 system.
  3. On a clean, flat, surface place the PS4 in front of you so the front of the system is on the left. (The PS logo on the top of the PS4 should be right side up.)

  4. Place you palms on the glossy panel and let your fingers rest on the far side of the console.

  5. Apply moderate, even pressure near the seam with your palms, and using your fingers as leverage, slide the glossy panel away from you.

  6. A click will be heard, and the panel will move about 1/4". Lift the panel off starting from the left side.


Step 2: Locate the manual eject screw & remove the disc
  1. With the glossy panel removed, you will see two sets of vents lining the outer left edge. Follow the slot from the front locate the first "single" slot (it's the slot not grouped with any other slots) in the vent.

  2. Shine a light down through this slot to locate the manual eject screw

  3. Slide the small screw driver into the vent slot and turn the screw counter-clockwise until the disc can be seen peeking out of the disc slot. This may take 3-6 rotations of the screw. Very little effort is required to turn the screw.

  4. Grab the disc by hand, and pull it out of the slot.


Step 3: Put everything back together
  1. Replace the glossy panel. Place it over the exposed section of the PS4, about 1/4 of inch away from the seam. Then, slide the panel towards seam until it clicks into place.

  2. Connect the HDMI, power, and any other cables that were disconnected in Step 1.
  3. Power on the PS4 to make sure everything is functioning properly.

That's it, you are done!

Upgrade PS4 HDD

Overview

There are four main steps to replacing a hard disk drive. Each of these is explained in detail in this article.

  1. Back up your data.
  2. Replace the hard disk drive.
  3. Reinstall the system software.
  4. Restore data that has been backed up.

Back up saved data for games

You can copy saved data that is stored on the PS4™ system to a USB storage device. You can also copy saved games to the cloud if you are a PlayStation Plus subscriber.
  1. Connect a USB storage device to the system.
  2. Select (Settings) from the function screen.
  3. Select [Application Saved Data Management] > [Saved Data in System Storage] > [Copy to USB Storage Device].
  4. Select a title.
  5. Press X to add a checkmark in the checkbox for the saved data you want to copy, and then select [Copy].

To back up saved data, you must update the system software and be signed in to PSN.

Replace the hard disk drive
  1. Make sure the PS4 it turned completely off. When the power indicator is off, the system is completely off. If the power indicator is lit up in orange, the system is in standby mode. Exit standby mode.
  2. Unplug the AC power cord, and then disconnect the other cables from the system.
  3. For safety reasons, remove the plug for AC power cord from the electrical outlet, and then detach the other cables.
  4. Slide the HDD bay cover in the direction of the arrow to remove it.

  5. Remove the HDD.
    • Remove the screw.
    • Pull the HDD toward the front of the system to remove it.

  6. Using a phillips screwdriver, remove the screws (four places). Do not remove the rubber inserts from the screw holes.

  7. Place the replacement HDD on the mounting bracket for the PS4™ system's HDD, and then attach using the screws (four places). Do not over-tighten the screws.
  8. Attach the HDD to the system using the screw. Be sure to fully insert the HDD in the HDD bay.

If you lose the HDD bay cover, screws, mounting bracket, or any other parts, contact technical support for assistance.

Install the system software

After the HDD has been replaced, the system software must be reinstalled. Using a computer, save a system software update file for reinstallation to a USB storage device. (1GB free space)

Click here for instructions regarding downloading and performing the reinstallation update.

Copying backed up saved data for games to the PS4™ system

You can copy saved data from a USB storage device to the PS4™ system by performing the following steps.
  1. Connect a USB storage device to the system.
  2. Select (Settings) from the function screen.
  3. Select [Application Saved Data Management] > [Saved Data on USB Storage Device] > [Copy to System Storage].
  4. Select a title.
  5. Press X to add a checkmark in the checkbox for the saved data you want to copy, and then select [Copy].

You must be signed in with the same PSNSM account used when you first copied the saved data.

If you backed up your saved games to the cloud using PlayStation Plus, you can safely restore them now.

Last edited by Mavrick; 11-19-2013 at 01:45 PM.
  Reply With Quote
Thanks given by:
agoofykindasuperman (06-21-2015), Grim Reaper (09-07-2014)
Old 11-19-2013, 12:45 PM   #3
Mavrick Mavrick is offline
Gaming Moderator
 
Mavrick's Avatar
 
Dec 2008
Wales
121
757
5
1
Default

DualShock 4

When using the PS4™ system, you must select a user. Press the PS button on the controller, and then select a user.
  • The first time you use the controller, you must perform device registration (pairing).
  • You can use up to 4 controllers at the same time. When you press the PS button, a color is assigned to the user and the light bar lights up. The color that is assigned to the user depends on the order in which the users press the PS button. The first user is blue, the second is red, the third is green, and the fourth is pink.

Buttons


Front


Top

Registering (pairing)

The first time you use a controller or when you want to use the controller on another PS4 system, you must perform device registration (pairing). Connect the PS4 and the controller with a USB cable when the PS4™ system is turned on.
  • If you want to use 2 or more controllers, perform device registration for each controller.

Charging

When you connect the PlayStation 4 and the controller with a USB cable, and the system is turned on or in standby mode, the controller's battery will begin to charge. You can check the charge level of the battery on the screen that is displayed when you press and hold the PS button for at least 1 second.

To charge while in standby mode, you must set a check mark in (Settings) > [Power Save Settings] > [Set Functions Available in Standby Mode] > [Supply Power from USB Ports].

While in standby mode, the light bar slowly blinks in orange. When charging is complete, the light bar turns off.

Additional Notes
  • It takes approximately 2 hours to charge the controller when the battery has no remaining charge.
  • Even when not using the controller for a prolonged period of time, completely charge it once a year to keep it functioning.
  • Battery life varies depending on how you use the controller and the environment in which the controller is used and stored.

Basic button operations



Basic touch operations

Changing settings

You can adjust settings for the vibration function and the speaker volume of the controller.
Select (Settings) from the function screen and then select [Accessories] > [Controllers].

Additional Notes
  • Audio such as chat audio or sound effects might be output from the speaker on the controller, depending on the game or application.
  • You can adjust the speaker volume by pressing and holding the PS button for at least 1 second, and then selecting [Adjust Devices] on the screen that is displayed.


Operate PS4 With Voice Controls

Using Voice Control

For voice input, use a headset (included with PS4) or the microphones on the PlayStation®Camera. You can use your voice to perform operations on the home screen and even during gameplay.
  1. To use the voice recognition feature, there must be a check mark in (Settings) > [System] > [Operate PS4 with Voice].
  2. Say "PlayStation". The microphone icon and the operations that can be performed next are displayed.

  3. Choose the operation you want to perform from the items that are displayed, and then say it.

Additional Information
  • Depending on the system language, English might be the only language available for voice input.
  • On the home screen, you can enable and disable the voice recognition feature with the L2 button on the controller.
  • Even if you are playing a game, you can say "PlayStation" and then say one of the following commands to perform operations:
  • Home Screen
  • Take Screenshot
  • Log In

Troubleshooting

Below are some helpful troubleshooting tips if you are experiencing difficulty with the PS4's voice recognition feature.
  • You should see the microphone icon light up blue during voice recognition. If it doesn't, check the connection of your microphone, headset, or camera.
  • Your voice might not be recognized if there is too much ambient noise in the background (fans, music, people talking, Mandrakes... ). In this case, the microphone icon will not light up blue, or it will light up blue but fail to recognize your commands.
  • Only the headset's microphone is enabled when a headset and a PlayStation Camera are both connected at the same time.
  • If you don't say an operation within 10 seconds the voice recognition option goes away.
  • Using the controller while the "voice operation" screen is visible will override the voice recognition option.

Use Keyboard and Mouse with PS4

The PS4 supports the use of both Bluetooth® and USB keyboards and mice. Instructions on how to connect them are below.

To use a USB keyboard or mouse:
  1. Plug the device into an open USB port on the front of the PS4.
  2. The PS4 will recognize the new device and ask who is using it. Choose the profile that you'd like to pair to the device.
  3. You can now use the keyboard to navigate the PS4's system menus, input text, browse the web, and more.

Keyboard type (language), key repeat delay, and key repeat rate can be changed by going to [Settings] > [Devices] > [External Keyboard].

To use a Bluetooth keyboard or mouse:
  1. From the Dynamic Menu's Home Screen, press UP on the d-pad.
  2. Choose [Settings] > [Devices] > [Bluetooth Devices]. The system will automatically search for nearby Bluetooth devices.
  3. Follow the normal pairing process of the Bluetooth device you wish to pair and enter the passkey (if necessary). If you are unsure of this process, please consult the device's instruction manual.
  4. The PS4 will recognize the new device and ask who is using it. Choose the profile that you'd like to pair to the device.
  5. You can now use the keyboard to navigate the PS4's system menus, input text, browse the web, and more.

Keyboard type (language), key repeat delay, and key repeat rate can be changed by going to [Settings] > [Devices] > [External Keyboard].

Change PS4 Video Settings

By default, the PS4's HDMI output is set to automatically match the TV you connect. If any manual adjustments are needed:
  • From the Dynamic Menu's Home Screen, press UP on the d-pad
  • Choose [Settings] > [Sound and Screen] > [Video Output Settings]

Depending on the type of TV you have, there are 3-4 available options:


Resolution: Choose from Automatic, 480p, 720p, 1080i, and 1080p.

TV Size: (This is displayed only when a 3D-compatible TV is connected.) You can set the screen size to match the size of the 3D-compatible TV you use.

RGB Range: Change this only when you use an HDMI device that does not send RGB range information correctly. [Automatic] is the default and recommended setting. If you'd like to change this setting, check your TV's capabilities before doing so.

Y Pb/Cb Pr/Cr Range: Change this only when you use an HDMI device that does not send Y Pb/Cb Pr/Cr range information correctly. [Automatic] is the default and recommended setting. If you'd like to change this setting, check your TV's capabilities before doing so.

PS4 Change Audio Output

Primary Output Port

When you connect your PS4™ system to your TV, home theater, or other connected device, the audio format that is output from the PS4 is automatically optimized for that device. The PS4 will automatically output sound via HDMI, so it is usually not necessary to adjust these settings.


If you connect a device such as an AV amplifier for a home theater to the PS4™ system's DIGITAL OUT (OPTICAL) port, you can manually change the audio output setting. To adjust settings, select [Sound and Screen] > [Audio Output Settings] > [Primary Output Port] > [DIGITAL OUT (OPTICAL)].
  • Note that if the selected output format from the PS4™ system is not supported by the connected device, the speakers might be damaged.
  • If a device that is not compatible with the HDCP (High-bandwidth Digital Content Protection) standard is connected to the PS4™ system using an HDMI cable, video and audio cannot be output from the system.

Output to Headphones

You can set the audio that is output to the device such as a headset. You can output all audio, or output only chat audio. Select [Sound and Screen] > [Audio Output Settings] > [Output to Headphones]. The default setting is [Chat Audio].

Audio Format (Priority)

You can set the format of audio output from the PS4™ system. Select [Sound and Screen] > [Audio Output Settings] > [Audio Format (Priority)]. The default setting is [Linear PCM].

PS4 Serial and Model Number Location

The PS4's model and serial numbers are located in two places: On the original packaging and on the back of the system. Having these numbers available when you contact PlayStation Consumer Services will allow us to assist you faster and more accurately.

On the box

Serial number: The serial number is 11 characters long. It begins with the letters "MB" and ends with 9 numbers and is located below the bar code on the bottom of the box. In the example to the right, the serial number is in the yellow box and is MB876687266

Model number: The model number is located in two places on the bottom of the back, near the bar codes. It begins with CUH and is followed by a dash, 4 numbers and a letter. In the example to the right, the model number is in the boxes and is CUH-1001A.


On the PS4

Serial number: The serial number is 11 characters long. It begins with the letters "MB" and ends with 9 numbers and is located in the lower left of the bottom of the system. In the example below, the serial number is in the blue box and is MB056222765.

Model number: The model number is located in two places on the bottom of the back, near the bar codes. It begins with CUH and is followed by a dash, 4 numbers, and a letter. In the example below, the model number is in the yellow box and is CUH-1001A.



PS4 Warranty Seal Location and Info

There are two warranty seals on the PlayStation®4, and they are located on the back-middle of the console. Both of these seals must remain intact for the warranty to remain valid.

If the warranty seals are removed or tampered with, the warranty for the console is void.This article provides additional information on the requirements for warranty service.

While a warranty seal that is missing or tampered with voids the console's warranty, you may still be able to receive service for a fee. Please contact us for more information on out-of-warranty service.

Attached Images
File Type: jpg ds4.jpg (77.4 KB, 1079 views)
File Type: jpg ds4top.jpg (36.6 KB, 1071 views)
File Type: jpg buttons.jpg (80.3 KB, 1070 views)
File Type: jpg touch.jpg (72.7 KB, 1076 views)
My PSN Trophy Card | PS4 Tips, Tricks & Fixes
List of BD Movies That Have PS3 Themes
Samsung 55KS7000 SUHD|Samsung UBD-K8500|Nintendo Switch|Xbox One S|PS4(2TB)|PS3 Slim(1TB)|Sony Bravia 40W605|LG 42LW650T 3D|Toshiba BDX3100 (Multi-Region3D Player)|ONKYO HTX-22HD 5.1|Samsung HW-F350 Soundbar|Sky+HD Box.

Last edited by Mavrick; 11-19-2013 at 02:39 PM.
  Reply With Quote
Thanks given by:
Grim Reaper (09-07-2014)
Old 11-19-2013, 12:48 PM   #4
Mavrick Mavrick is offline
Gaming Moderator
 
Mavrick's Avatar
 
Dec 2008
Wales
121
757
5
1
Default User Submitted Tips

Quote:
Originally Posted by SDG View Post
Thanks for taking this on Mavrick.
There is the issue that others and myself have had with the 1.50 update hanging up on the "Preparing to install" screen. You can delete the 1.50 update or press the PS button > go to an option like Chat. It will inform you that you need the 1.50 update and ask you if you want to DL it. Select Yes. When mine DL'ed the second time, it installed properly.
.
Quote:
How to fix PS4′s inconsistent YouTube playback in one easy step




A lot of PS4 early adopters were displeased to hear that there wouldn’t be an official YouTube app for the system at launch. In addition to this, PS4 users have been voicing their complaints about how the system doesn’t consistently play YouTube videos through the console’s web browser. Thankfully there is a simple fix for the shoddy consistency of YouTube playback on PS4.

The system’s browser will play most embedded YouTube videos fine but when it comes to viewing videos directly from YouTube it often tells you that you need to update your flash player. Don’t worry about this at all, simply click right here on your PS4 web browser (if you’re using it to read this) and enable HTML5 playback. For people not viewing this post on a PS4 the link you want to go to when you get to your PS4 is youtube.com/html5.

After you do this on the PS4′s web browser most videos should play on YouTube since they’ll be playing through HTML5 and not requiring flash.
Quote:
mike79

If you are running PS4 to a reciever be sure to have the reciever turned on and set to the correct chanel before switching on the PS4. If turned on before the reciever, it can cause the PS4 to drop the audio and need to be turned off and on again to get it outputing audio again.
My PSN Trophy Card | PS4 Tips, Tricks & Fixes
List of BD Movies That Have PS3 Themes
Samsung 55KS7000 SUHD|Samsung UBD-K8500|Nintendo Switch|Xbox One S|PS4(2TB)|PS3 Slim(1TB)|Sony Bravia 40W605|LG 42LW650T 3D|Toshiba BDX3100 (Multi-Region3D Player)|ONKYO HTX-22HD 5.1|Samsung HW-F350 Soundbar|Sky+HD Box.

Last edited by Mavrick; 11-26-2013 at 05:45 PM.
  Reply With Quote
Thanks given by:
Grim Reaper (09-07-2014), James125 (07-21-2014)
Old 11-19-2013, 01:22 PM   #5
pitchman pitchman is offline
Active Member
 
pitchman's Avatar
 
Apr 2009
1165
336
Default

Excellent! Thanks for starting this useful resource. Much appreciated!
  Reply With Quote
Old 11-19-2013, 01:27 PM   #6
Mavrick Mavrick is offline
Gaming Moderator
 
Mavrick's Avatar
 
Dec 2008
Wales
121
757
5
1
Default

Quote:
Originally Posted by pitchman View Post
Excellent! Thanks for starting this useful resource. Much appreciated!


I'm still updating it with a lot of things from around the web so keep checking back
My PSN Trophy Card | PS4 Tips, Tricks & Fixes
List of BD Movies That Have PS3 Themes
Samsung 55KS7000 SUHD|Samsung UBD-K8500|Nintendo Switch|Xbox One S|PS4(2TB)|PS3 Slim(1TB)|Sony Bravia 40W605|LG 42LW650T 3D|Toshiba BDX3100 (Multi-Region3D Player)|ONKYO HTX-22HD 5.1|Samsung HW-F350 Soundbar|Sky+HD Box.
  Reply With Quote
Old 11-19-2013, 01:30 PM   #7
GeneticMutation GeneticMutation is offline
Blu-ray Guru
 
GeneticMutation's Avatar
 
Jun 2011
United Kingdom
133
United Kingdom

Well done Mavrick!

MOD's any chance of making this Sticky
PSN: GeneticMutation

Currently playing: GWENT: The Witcher Card Game
  Reply With Quote
Old 11-19-2013, 01:36 PM   #8
SDG SDG is offline
Blu-ray Samurai
 
SDG's Avatar
 
Sep 2007
Arkansas
Default

Thanks for taking this on Mavrick.
There is the issue that others and myself have had with the 1.50 update hanging up on the "Preparing to install" screen. You can delete the 1.50 update or press the PS button > go to an option like Chat. It will inform you that you need the 1.50 update and ask you if you want to DL it. Select Yes. When mine DL'ed the second time, it installed properly.
Blu-Kyle: Look in the sky! It's a bird, it's a plane, it's a bad ass mother f-ing Titan about to rain down havoc!
PS4, Samsung LN46B530, Onkyo HT-S3100, Harmony 650, Linksys E1200, PSN = Mega_deth1
  Reply With Quote
Old 11-19-2013, 02:14 PM   #9
jjdpw50 jjdpw50 is offline
Special Member
 
jjdpw50's Avatar
 
Jan 2012
NJ
133
4
Default

Great job. Please sticky!
  Reply With Quote
Old 11-19-2013, 02:55 PM   #10
Wingman1977 Wingman1977 is offline
Blu-ray Champion
 
Wingman1977's Avatar
 
Mar 2008
The empire state
708
21
Default

This thread should be titled Playstation 4 FAQ. Also, it should be a sticky.
Nothing is true, everything is permitted.
  Reply With Quote
Old 11-19-2013, 02:58 PM   #11
Blu Lemmy Blu Lemmy is offline
Blu-ray Ninja
 
Blu Lemmy's Avatar
 
Jun 2011
England
338
19
8
Default

I'm happy with the title as is and think it's a great thread, well done Mav

Top 3: Jaws, Aliens and Zulu

  Reply With Quote
Old 11-19-2013, 03:06 PM   #12
Maximus Maximus is offline
Super Moderator
 
Maximus's Avatar
 
Nov 2006
Default

Nice thread, Mavrick.
Free at last...
  Reply With Quote
Old 11-19-2013, 03:28 PM   #13
Elandyll Elandyll is offline
Blu-ray Knight
 
Elandyll's Avatar
 
Aug 2007
MD
188
1
Default

Very nice!
__________________________________________

Time is the School in Which We Learn
Time is the Fire in Which We Burn

Delmore Schwartz (1913-1966)
  Reply With Quote
Old 11-19-2013, 03:34 PM   #14
Derb Derb is offline
Blu-ray Baron
 
Derb's Avatar
 
Sep 2008
Vancouver, B.C.
11
3255
7
2
51
Default

Good Stuff Mav!

Lots of helpful tips.
PSN = derb
Xbox Live = BackfromSanity

2016 Game of the Year - The Last Guardian

PS4 Pro 2TB SSD ~ Xbox One 4TB WD ~ Nintendo Wii U 2TB WD
  Reply With Quote
Old 11-19-2013, 03:36 PM   #15
silversnake silversnake is offline
Blu-ray Champion
 
silversnake's Avatar
 
Feb 2008
Montreal
22
497
6
31
Default

Very nice Mav. Great job
RIP Nav. I miss you buddy.
  Reply With Quote
Old 11-19-2013, 05:19 PM   #16
Mr.Twinks Mr.Twinks is offline
Special Member
 
Mr.Twinks's Avatar
 
Aug 2011
Minnesota!
4
139
1
Default

Thanks for posting this Mav!
Sony HW30AES Pj
Silver Ticket 120" dia, 16:9
Denon 4311CI w/2x Crown X1000
HSU VTF15H Mk2/15" ported PAsub w/Crown XLS1000
Klipsch/Advent/Sony speakers
PS4/PS3/NeS
Gemini PT2000 Direct drive TT
Sony MD
  Reply With Quote
Old 11-19-2013, 05:35 PM   #17
jmy2469 jmy2469 is offline
Active Member
 
Mar 2007
Palm Harbor, FL
Default Thanks Mavrick

Awesome post! I'll keep checking back for any updates to this
  Reply With Quote
Old 11-19-2013, 05:49 PM   #18
owa owa is offline
Blu-ray Knight
 
owa's Avatar
 
Apr 2007
96
Default

Thanks Mavrick!
PSN: OWA
XBL: OWAXB1
  Reply With Quote
Old 11-19-2013, 06:54 PM   #19
Mavrick Mavrick is offline
Gaming Moderator
 
Mavrick's Avatar
 
Dec 2008
Wales
121
757
5
1
Default

Cheers guys

I haven't added the HDMI port issue yet, but here's a pic of what a damaged one looks like, to fix it you can bend it back down in to place with a pin or something similar.



And a video explanation

My PSN Trophy Card | PS4 Tips, Tricks & Fixes
List of BD Movies That Have PS3 Themes
Samsung 55KS7000 SUHD|Samsung UBD-K8500|Nintendo Switch|Xbox One S|PS4(2TB)|PS3 Slim(1TB)|Sony Bravia 40W605|LG 42LW650T 3D|Toshiba BDX3100 (Multi-Region3D Player)|ONKYO HTX-22HD 5.1|Samsung HW-F350 Soundbar|Sky+HD Box.

Last edited by Mavrick; 11-19-2013 at 06:59 PM.
  Reply With Quote
Old 11-19-2013, 07:13 PM   #20
Derb Derb is offline
Blu-ray Baron
 
Derb's Avatar
 
Sep 2008
Vancouver, B.C.
11
3255
7
2
51
Default

Oh MY

No.. Those pins already look tampered with. There must have been a mass production failure from a main assembly house. I can see replacing the port entirely would fix that issue. Its missing a pin!
PSN = derb
Xbox Live = BackfromSanity

2016 Game of the Year - The Last Guardian

PS4 Pro 2TB SSD ~ Xbox One 4TB WD ~ Nintendo Wii U 2TB WD

Last edited by Derb; 11-19-2013 at 07:15 PM.
  Reply With Quote
Reply
Go Back   Blu-ray Forum > Gaming > PlayStation > PS4


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:31 PM.