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Old 01-24-2008, 12:00 AM   #1
blurayrules blurayrules is offline
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Jan 2008
Default Problem with my copy of The Game Plan

I just tried to watch the game plan and I get to the menu and it will not allow me to select play movie its like the entire is playing but wont let me select anything. Anyone else have issues with this, this also happened to me with underdog I had to go to special features and select play film from there to get the film to play. If anyone has insight on this your help would be great.

Thanks
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Old 01-24-2008, 12:07 AM   #2
nhaase nhaase is offline
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Mar 2007
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What player are you using?
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Old 01-24-2008, 12:08 AM   #3
blurayrules blurayrules is offline
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I am using the bdp-s300
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Old 01-24-2008, 12:13 AM   #4
aod38 aod38 is offline
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you need an update. Go to sony website or call them they send a disc
FUTURE SHOP GUY
Sony KDL46-V2500
PS3 Xbox360 w/HDDVD Wii
Denon AVR-988
Energy Reference Connaiseur 7.1 [70's in front]
with 12" Velodyne sub
BLU RAY's = 105
HD DVD's = 32 ($10 each)
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Old 01-24-2008, 12:17 AM   #5
blurayrules blurayrules is offline
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I just went to sony's site and looked and the most recent is 3.70 which I already installed to the player, you think I should contact disney.
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Old 01-24-2008, 12:18 AM   #6
theknub theknub is offline
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i assume the remote has fresh batteries?

you may want to try updating to the newest firmware first.
:)

Sony KDF-50E2000, Yamaha RX-V1700, Samsung BD-P1000, PS3 60GB, B&W 602 S2 fronts, B&W CC6 center, B&W 601 S2 rears, M&K-125 sub

-Girls hang out, apply make-up, and have long talks in the bathroom. Men do not.

-...blacking out is, as Hemingway pointed out, a way of experiencing the great mystery of death, without dying.

-december BD's- 5/ warner 3... warner total ~15
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Old 01-24-2008, 12:20 AM   #7
CAB CAB is offline
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Sony publishes their firmware off the support section of their website. This link will take you there. Select the OS you are using and it will show you a link to the latest firmware available. If you click the right most download link, the site should provide download and install instructions as well as a method for determining the current firmware of your player.

You can also register you player with the link provided in the documentation that came with the unit and Sony will ship you new firmware for the duration of the support agreement.
-Chris
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Old 01-24-2008, 12:23 AM   #8
CAB CAB is offline
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Quote:
Originally Posted by blurayrules View Post
I just went to sony's site and looked and the most recent is 3.70 which I already installed to the player, you think I should contact disney.
I'd exchange the disc at the retailer if possible.
-Chris
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Old 01-24-2008, 12:24 AM   #9
blurayrules blurayrules is offline
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Jan 2008
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the player is telling me 3.70 is installed I will call disney support tommorrow to see what they say about the issues.
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Old 01-24-2008, 12:26 AM   #10
CAB CAB is offline
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I have a BDP S1 in the closet. It runs the same code - lemme plug it in and give it a go. brb.
-Chris
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Old 01-24-2008, 12:33 AM   #11
CAB CAB is offline
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Mine fired right up, no problems.

1. Have you had problems with any other discs?
2. How old is your player and any issues like this, even intermittent or quirky things?
3. Got any other recent Disney titles you can try?
4. Any marks or flaws visible on the disc?
-Chris
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Old 01-24-2008, 12:35 AM   #12
blurayrules blurayrules is offline
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nope only other problem I had was with underdog did similar things, every other disney title I own works just fine. Player is about 6-7 months old.
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Old 01-24-2008, 12:40 AM   #13
cowy15 cowy15 is offline
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that sucks, hopefully the disney people can fix it, i watched the movie today just fine, my favorite part was the previews before the movie that showed tons of footage from Narnia!!!
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Old 01-24-2008, 12:42 AM   #14
CAB CAB is offline
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I'd call sony then also. Might want to get a record of the problems before your first year is up.
-Chris
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Old 01-24-2008, 12:44 AM   #15
blurayrules blurayrules is offline
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gonna try to call tech support tommorrow thank you for all the assistance.
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