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Old 10-13-2011, 03:43 PM   #1
ishwar1 ishwar1 is offline
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Thumbs down Star Wars Blu-ray Audio Problems

I have Star Wars the Complete Saga on Blu-ray and I hear audio clipping pops, crackle and static on audio channel 6 and audio channel 7 of my 7.1 surround system. My Blu-ray player is a Sony BDP-S780 (updated with Sony's latest firmware) and my receiver is a Sony STR-DA5300ES. When I switch the audio output on my Blu-ray player to PCM, the audio defects are gone but sound quality is noticably diminished. I will leave the audio output on my Blu-ray player set to Auto because the sound quality of the automatic DTS HD-Master Audio "flag" is superior to PCM. But 20th Century Fox Home Entertainment has got to fix these audio issues when the automatic DTS HD-Master Audio "flag" is used on all Blu-ray players when Star Wars Blu-rays are played. I've returned my Star Wars Saga to Best Buy for an exchange, but these audio problems still exist on the exchanged Blu-ray set. It was a long wait to see Star Wars on Blu-ray. Please let 20th Century Fox fix and replace our defective discs. If you are listening to the Star Wars complete Saga Blu-ray on a 5.1 surround system, you will not hear the audio defects. The audio clipping pops, crackle and static on heard only on 7.1 surround system. Specifically on audio channel 6 and audio channel 7. All other 6.1 and 7.1 Blu-rays in my collection sound fine without audio defects such as the Lord of the Rings Extended edition Blu-rays, the Expendables, Tron Legacy, and Rambo. This confirms that the audio issue does not exist in my equipment but exists only in the DTS-HD Master Audio of Star Wars The Complete Saga Blu-rays. This is especially noticable during the opening sequence "A long time ago in a galaxy far, far away." There should be silence during this moment, but audio static and crackle is heard from audio channel 6 and audio channel 7.
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Old 10-13-2011, 03:47 PM   #2
crackinhedz crackinhedz is offline
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please do not post this same question in multiple threads...keeping it in one thread makes it easier for other to help you.

Thanks
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Old 10-13-2011, 03:47 PM   #3
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My biggest complaint about the release is Episode III. The surround doesn't feel complete and the noticeable lack of LFE during the movie in it's entirety. Very disappointed from that.
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Old 10-13-2011, 03:50 PM   #4
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Quote:
Originally Posted by MaCruz View Post
My biggest complaint about the release is Episode III. The surround doesn't feel complete and the noticeable lack of LFE during the movie in it's entirety. Very disappointed from that.
Funny you mention that, my Son and I watched Episodes I-III in the same afternoon 1 right after the other and we thought the exact same thing, Sith was very weak compared to Menace and Clones, very weak.
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Old 10-13-2011, 03:56 PM   #5
threefiftyrocket threefiftyrocket is offline
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Wasn't this already confirmed to be a bitstreaming issue and is an issue only with certain receivers? Just switch your player to PCM and doesn't it take care of it?
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Old 10-13-2011, 03:57 PM   #6
crackinhedz crackinhedz is offline
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In the past certain DTS decoders had problems creating the "Dts BOMB" in which you describe.

Whether this is related or not, I don't know. But it sounds similar. You can google dts bomb or even google Star Wars dts-hd problems. You will see others have reported same thing.
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Old 10-13-2011, 04:02 PM   #7
Cevolution Cevolution is offline
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Quote:
Originally Posted by ishwar1 View Post
I have Star Wars the Complete Saga on Blu-ray and I hear audio clipping pops, crackle and static on audio channel 6 and audio channel 7 of my 7.1 surround system. My Blu-ray player is a Sony BDP-S780 (updated with Sony's latest firmware) and my receiver is a Sony STR-DA5300ES. When I switch the audio output on my Blu-ray player to PCM, the audio defects are gone but sound quality is noticably diminished. I will leave the audio output on my Blu-ray player set to Auto because the sound quality of the automatic DTS HD-Master Audio "flag" is superior to PCM. But 20th Century Fox Home Entertainment has got to fix these audio issues when the automatic DTS HD-Master Audio "flag" is used on all Blu-ray players when Star Wars Blu-rays are played. I've returned my Star Wars Saga to Best Buy for an exchange, but these audio problems still exist on the exchanged Blu-ray set. It was a long wait to see Star Wars on Blu-ray. Please let 20th Century Fox fix and replace our defective discs. If you are listening to the Star Wars complete Saga Blu-ray on a 5.1 surround system, you will not hear the audio defects. The audio clipping pops, crackle and static on heard only on 7.1 surround system. Specifically on audio channel 6 and audio channel 7. All other 6.1 and 7.1 Blu-rays in my collection sound fine without audio defects such as the Lord of the Rings Extended edition Blu-rays, the Expendables, Tron Legacy, and Rambo. This confirms that the audio issue does not exist in my equipment but exists only in the DTS-HD Master Audio of Star Wars The Complete Saga Blu-rays. This is especially noticable during the opening sequence "A long time ago in a galaxy far, far away." There should be silence during this moment, but audio static and crackle is heard from audio channel 6 and audio channel 7.
I've got the 5300es as well and the same thing has happened too me a few times before. The issue you are having is not a fault with the Star Wars blu-rays, it's with the receiver itself. The 5300es was Sony's 1st receiver to be able to decode dolby digital true hd, and dts hd ma tracks, unfortunately it suffers from a known issue called dts bomb (other earlier receivers that could decode dts hd ma tracks from other manufacturers also suffer from the problem as well), where during some movies that have dts hd ma tracks you will hear popping sounds coming from your speaker.

The only way around it to stop it from happening is to set your blu-ray player to PCM instead of bitstream for the audio output, so rather than the receiver decoding the lossless tracks the blu-ray player does it, the audio quality will be identical, but your receiver will not light up with the dts hd ma and dolby digital true hd icons.

Edit: What country are you from? because you also might not have the latest firmware installed. Here in Australia we only got 1 firmware update for the 5300es, units that had the update applied to them had a round green sticker on the box and the back of the unit. Though I know that people who live in the U.S were privileged with a 2nd firmware update for the 5300es, which had a red round sticker on the box and the back of the unit.
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Last edited by Cevolution; 10-13-2011 at 05:30 PM. Reason: Fixed a spelling mistake.
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Old 10-13-2011, 05:10 PM   #8
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Quote:
Originally Posted by MaCruz View Post
My biggest complaint about the release is Episode III. The surround doesn't feel complete and the noticeable lack of LFE during the movie in it's entirety. Very disappointed from that.
As we've discussed in the past, I noticed the same thing on EP III. I never considered that it might be AVR-related, but since we both have Pioneers, then there may be something to that.

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Old 10-14-2011, 01:34 AM   #9
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I've also experienced the DTS bomb during A New Hope. It only happens when I chapter-skip to chapter 16 via bitstreaming. When I let my player decode, it does not happen. I have an Oppo 93 connected to an Onkyo 805. I've reported the problem to both Oppo and Onkyo, but I'm still waiting for a permanent fix. Sure, I could just set it to LPCM. But, I prefer to bitstream.
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Old 10-14-2011, 02:15 AM   #10
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Quote:
Originally Posted by Silo5 View Post
I've also experienced the DTS bomb during A New Hope. It only happens when I chapter-skip to chapter 16 via bitstreaming. When I let my player decode, it does not happen. I have an Oppo 93 connected to an Onkyo 805. I've reported the problem to both Oppo and Onkyo, but I'm still waiting for a permanent fix. Sure, I could just set it to LPCM. But, I prefer to bitstream.
the 805 did suffer from the DTS bomb, when i had one (an 805) i emailed onkyo and they sent me a cd with the DSP firmware update on it that took care of it.

perhaps you can contact them too and get said disc to take care of your issue. it's not the player or the disc, it's the receiver.

however, as you mentioned, if you let the player decode you will get multichannel LPCM which is the same as bitstreaming it and letting the receiver do the decoding.

you won't have the DTS bomb with the LPCM stream but you will still be getting lossless audio you just won't get the vanity light to turn on for the codec.

if you can't get onkyo to send you the disc, letting the player decode is your only true option for lossless with no bomb!

best of luck.
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Old 10-14-2011, 03:58 PM   #11
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Quote:
Originally Posted by vidjunkie View Post
Funny you mention that, my Son and I watched Episodes I-III in the same afternoon 1 right after the other and we thought the exact same thing, Sith was very weak compared to Menace and Clones, very weak.

Ugh, I was afraid to hear that. This is exactly how the sound played out on the DVD's. The first two were phenominal and then Episode 3 was lackluster compared to them. I had hoped that they would have fixed this with the Blu-ray's.
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Old 10-14-2011, 04:01 PM   #12
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From what I hear, it's the source, not players - something inherent in the sound design of the 3rd one, not some mastering issue. But what the hell do I know.
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Old 10-14-2011, 04:06 PM   #13
aramis109 aramis109 is offline
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I send it PCM from the player, and didn't think any of them sounded weak- they all sounded pretty equal. I also avoid any DTS bombs that way, since updating the firmware on my old Onkyo 805 just ain't convenient or feasible.

*edit* Just read solarrdadd's post- don't you have to have a special player to send the DSP firmware update to the receiver?

For me, it's the same sound and I don't mind that it doesn't says DTS-HD MA.

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Old 10-14-2011, 10:14 PM   #14
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It has to be something in either your reviver or cables or something. I get no Cracks Pops or Hisses on my PS3 > Onkyo TSXR 606 receiver. Star wars has never looked or sounded better.
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Old 12-01-2011, 08:26 AM   #15
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Has anyone noticed in the new audio commentaries their voices pop and crackle a bit? Is this just the individual words popping because the microphone is so close to their mouth? I'm specifically thinking of when Ben Burtt or George Lucas talks. Other than that, they look and sound amazing. Just checking to see if anyone else has heard this.
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Old 01-15-2012, 03:16 PM   #16
takashi10 takashi10 is offline
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i am having this problem too.
on scenes like episode two asteroid chase with alot of big shockwave explosions and laser fire from jango fetts ship, or episode four when Alderaan blows up, i am getting popping and crackle noises coming from my samsung HT-D5300 blu ray home theater speakers.
I thought at first i had the speakers too close together. Wrong.
I thought it might have needed to reset the player. Didnt help.
Then i tried to update the firmware and downloaded the right one from samsung support and tried to put it on my player through usb, but after many attempts the player kept saying no file recognised, even though there was.
So now after reading this post im thinking maybe its just the star wars blu rays that are the problem. Or maybe i need to change my player to PM or whatever it is you guys were talking about in this forum. How do i do that though?? i really need to fix this problem i almost sent it back under warrant ywhich would be a real pain in the ass. I just want to know if theres something wrong with my home theater speakers or home theater in general, if its just the star wars blu ray discs, or if theres anything i can do to make the distracting, terrible noises go away. Thanks
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Old 01-15-2012, 03:30 PM   #17
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Quote:
Originally Posted by takashi10 View Post
i am having this problem too.
on scenes like episode two asteroid chase with alot of big shockwave explosions and laser fire from jango fetts ship, or episode four when Alderaan blows up, i am getting popping and crackle noises coming from my samsung HT-D5300 blu ray home theater speakers.
I thought at first i had the speakers too close together. Wrong.
I thought it might have needed to reset the player. Didnt help.
Then i tried to update the firmware and downloaded the right one from samsung support and tried to put it on my player through usb, but after many attempts the player kept saying no file recognised, even though there was.
So now after reading this post im thinking maybe its just the star wars blu rays that are the problem. Or maybe i need to change my player to PM or whatever it is you guys were talking about in this forum. How do i do that though?? i really need to fix this problem i almost sent it back under warrant ywhich would be a real pain in the ass. I just want to know if theres something wrong with my home theater speakers or home theater in general, if its just the star wars blu ray discs, or if theres anything i can do to make the distracting, terrible noises go away. Thanks
You have setting in the audio part of your Blu-ray player ( PCM / Bitstream ).

Go into the settings of the player & if it is set on Bitstream then Change it to PCM & it should solve the problem.

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Old 01-15-2012, 04:30 PM   #18
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Thanks for the help but i went into settings and saw the pcm option but could not change it as in my remote would just skip over the option like it wasnt available, so i turned hdmi audio option to on which means sound will only come through the tv speakers. when i did that the option to switch to pcm or bitstream etc became available. so i played the blu ray through the tv speakers on pcm and there was no crackling or popping sounds at the certain parts of the scenes etc. Then i switched the option to bitstream DTS but still through the tv speakers and there was no popping noises coming from the tv speakers again.
Then when i changed hdmi audio to on (sound now will come out from my home theater speakers) the option to switch to pcm or bitstream etc. went unavailable/unclickable again and the popping and crackling continues when playing the sound through my home theater. so im starting to think maybe its my speakers? or maybe its the discs and my tv speakers arent popping or crackling beacause theyre not playing DTS or 5.1 channel sound as ive heard the star wars blu rays had bad dts mastering or encoding or whatever. what does everyone think? my last option may be to upgrade the firmware which ive tried before via usb but didnt work.
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Old 02-09-2015, 10:13 PM   #19
colombianlove41 colombianlove41 is offline
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Hey kids,
I'm kind of having the same issue and it's happening on multiple tvs/setups. Has anyone heard an audio pop on the Blu-ray version of Star Wars Episode II at 1:57:08?
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Old 02-12-2015, 08:11 PM   #20
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Quote:
Originally Posted by colombianlove41 View Post
Hey kids,
I'm kind of having the same issue and it's happening on multiple tvs/setups. Has anyone heard an audio pop on the Blu-ray version of Star Wars Episode II at 1:57:08?
I'll pop the disc in right now and get back to you...


I played the scene a few times....each time increasing the volume. There was no audible pop I could detect during that scene.....( this is the scene where yoda and the remaining jedi jump into the transport ship right )?
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Last edited by Krelldog1977; 02-12-2015 at 08:23 PM. Reason: update
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