I just CANCELLED almost $1,000 worth of blu-ray PRE-Orders from Amazon

[YoodinVranks]

I am an Amazon Prime member and I order all my blu-rays from them. I pre-order often because 9 out of 10 times I receive it on release day. I am usually charged between $19.95 - $25.95. If I where to buy it from my local Target or where-ever, I'd be charged something like $29.99 plus 6% tax = $31.79!!

Am I upset about Amazon discontinuing the lowest price 30-days post sale deal? Yes, but I'm still saving money without it, and if there's something that I don't feel I need right away, I'll wait a week or two and see if the price drops.

[redlikefire02]

theres no doubt amazon is a good company, but this whole dropping policy about price matching and such really made me think twice. i only order goldbox deals now. im over paying too much.

[RIKANA]

that's great!

but you didn't need to start a topic about it.

RI

[dk3dknight]

Originally Posted by Blu-Ron

I seriously don't know why everyone swears by Amazon. I think it's inconsistant and way overrated. Can someone offer a logical explanation over the hype? Is there something I'm missing?

I agree with you, and for those that go no tax, well hehe theres tax here on amazon matters where you live...

Of course ive already revealed my thoughts on amazon in the past so I wont reiterate them nor the bad feelings because this is no longer the place for that, for that was the past and now is now.

[prankster]

Originally Posted by VinnAY

Amazon DOES honor their pre-order price guarantee. The problem you're having is that they no longer have their 30 day price guarantee in effect...that's post purchase/ shipment. You're being unfair in saying that they don't honor their pre-order price guarantee when in fact, they do. Sure that was a nice customer satisfaction oriented policy they had, but why you think you're entitled to get lower pricing after you buy something I don't get that. Like I said, it's nice, but they don't OWE you that.
Vote with your feet, like you are.

correct!

[cktb2793]

Originally Posted by VinnAY

Amazon DOES honor their pre-order price guarantee. The problem you're having is that they no longer have their 30 day price guarantee in effect...that's post purchase/ shipment. You're being unfair in saying that they don't honor their pre-order price guarantee when in fact, they do. Sure that was a nice customer satisfaction oriented policy they had, but why you think you're entitled to get lower pricing after you buy something I don't get that. Like I said, it's nice, but they don't OWE you that.
Vote with your feet, like you are.

They made the price lower THE SAME DAY they shipped it to me ........ on THE DAY IT CAME OUT on ALOT of items....................then their excuse was "well you pre-ordered it more than 30 days ago"

So FINE, they lost all my pre-orders!!! They knew BEFORE they shipped them they were going to LOWER the prices LATER THAT DAY............ they just shipped them FIRST then lowered the price so they could have an EXCUSE to NOT give the lower price they GUARANTEE when you PRE-ORDER.

AMAZON's LOSS....... from now on I will NOT pre-order anything from them. I can wait till the day it comes out and see who has the best price then.

NOW that people are catching on to the SCAM.......... AMAZON is going to be hurting NOBODY but THEMSELVES and THEIR sales.

[cktb2793]

Originally Posted by jwbbud

so basically you have changed the way you have been purchasing movies and really didn't have a thing to do with Amazon. You decided its best to wait a couples weeks as the price will decrease as with KFP, Iron Man and Indy at Amazon. You are choosing to wait to view those releases rather than get them right away. It really has nothing to do with Amazon but good luck

NOT gonna wait a few weeks........ just gonna see who has the BEST price on day of release and order or go to store and get it then......... instead of just pre-ordering everything from Amazon like I have been.

I spent over $3k with them since December and had another $1k on order but because of they way they've been lowering the price on the ACTUAL RELEASE DAY and NOT adjusting my price.......they're all cancelled now.

[Sushisake]

I am with the original poster on this. I had about $700 worth of pre-orders - that I also have cancelled. I think we need to stick together on this until they get their "stuff" together and start taking better care of their customers.

[cktb2793]

Originally Posted by lobo81865

I don't have a problem with the small price fluctuations when I pre-order from Amazon. What I have a problem with is their slow shipping. I pre-ordered Wall-E a long time ago with standard shipping. Here it is two days after the release date, and still no movie.

If this continues to happen, Best Buy will be getting my business from now on.

I have the free 2 day shipping ........ so that's why I just pre-ordered everything with them before.

[cktb2793]

Originally Posted by AaronSCH

I agree with the OP. There is absolutely no reason to preorder through Amazon unless you desire to hold a Blu-ray disc in your hands on or soon after the day of release. I have gotten over that fetish because it is rare that I have the time to watch something immediately upon receiving it in the mail. What has been really eye-opening is the fact that even a number of Warner catalog titles are cheaper post release than preordering through Warner Home Video with the 30% discount. So I will now be more patient. When you are an obsessive collector,even a buck or two can add up quick when you are talking 400-500 Blu-ray titles in your library.

To encourage loyalty, Amazon SHOULD protect the customers who return consistently to spend their hard earned dollars at their site—especially in the current economic environment.

EXACTLY

[cktb2793]

Originally Posted by Pelican170

No offense, but i think your a wack job to spend $1,000 on Blurays in one pop...

THANKS for the name calling .......... guess it's ok for me to call you an IDIOT for not knowing what PRE-ORDERING means............ they don't come out in one POP......... they were coming out at different times between now and February!

PS........in the way you used it.......it's you're.......not your

[benricci]

Originally Posted by cktb2793

THANKS for the name calling .......... guess it's ok for me to call you an IDIOT for not knowing what PRE-ORDERING means............ they don't come out in one POP......... they were coming out at different times between now and February!

PS........in the way you used it.......it's you're.......not your

Someone *really* loves ellipses.........

[lobo81865]

I finally got fed up with Amazon's slow shipping, and cancelled 4 new release Blu-Rays myself. I'll check Best Buy's prices on release day, or wait a week to see if the prices drop.

[b0bby]

Originally Posted by cktb2793

They made the price lower THE SAME DAY they shipped it to me ........ on THE DAY IT CAME OUT on ALOT of items....................then their excuse was "well you pre-ordered it more than 30 days ago"

So FINE, they lost all my pre-orders!!! They knew BEFORE they shipped them they were going to LOWER the prices LATER THAT DAY............ they just shipped them FIRST then lowered the price so they could have an EXCUSE to NOT give the lower price they GUARANTEE when you PRE-ORDER.

AMAZON's LOSS....... from now on I will NOT pre-order anything from them. I can wait till the day it comes out and see who has the best price then.

NOW that people are catching on to the SCAM.......... AMAZON is going to be hurting NOBODY but THEMSELVES and THEIR sales.

OP check my post:

Originally Posted by b0bby

i know this is their policy but they've never denied me a pricematch after i email them with threatening comments lol. latest case was a few weeks ago when i ordered a dualshock 3 controller for 44.95 to see it go down to 40.96. emailed them, told them my side, etc and they said "we will make an exception this ONE time" and gave me the difference. they've done this atleast 20 times since the policy change for me saying they'll make this one exception. 100% success rate so far. yes its a pain in the butt to email them everytime you want a pricematch but im happy overall.

i've gotten them to give me the difference on items that prices were reduced weeks after i bought them falling under the OLD 30 day price gaurantee. if you need some email examples i can dig for them but i've never failed to get things my way thus far.

[kaliraver]

I think I am tired of Blu-Rays that I just recently bought and have dropped in price with in a couple days after release. I am also canceling several things that I pre-ordered from them because budget is getting tighter and I have more than enough Blu-Rays to watch in my collection

[cktb2793]

Originally Posted by b0bby

OP check my post:



i've gotten them to give me the difference on items that prices were reduced weeks after i bought them falling under the OLD 30 day price gaurantee. if you need some email examples i can dig for them but i've never failed to get things my way thus far.

I saw that but it's a pain in the a*s to have to keep calling them for all the mistakes they make to get them fixed. Everytime it takes me 20 minutes on the phone. It's not worth my time......... they need to get their act together or they will lose alot of business and not just from me I'm sure.

[AppleCrumbDlite]

I noticed it a week or so ago before wall-E shipped but I got an email from amazon saying that my pre-order price guarantee brought wall-e (3 disc) down from $27.95 when I pre-ordered to $24.95. And I pre-ordered wall-e a REALLY long time ago.

[DrinkMore]

Originally Posted by cktb2793

Why did I do it? Because I'm SICK of their fake "Pre-Order Low Price Guarantee" They constantly lower the price AS SOON AS the Pre-Orders ship and then don't give the people who pre-ordered the lower price. So you end up getting screwed out of $5 or more on MANY titles.

I told them that under the comments on all the ones I cancelled too. If more people do the same thing......... MAYBE they will get the picture and finally stop CHEATING people who Pre-Order with them.

I'm DONE with Pre-Ordering from Amazon until they get their act together and stop SCAMMING everybody who does. I hope alot of other people do what I'm doing....... it's the only way to make them change.

From now on, I will NOT order a blu-ray until at least the day it comes out and then I will order it from whoever has the lowest. NO MORE will I trust Amazon to apply their supposed "pre-order guaranteed lowest price" because they will NOT do it.

Also, when you call them about it.......... they say "well you pre-ordered over 30 days ago and our policy no longer allows us to adjust the price on an order over 30 days"..........RIDICULOUS!!!

If I ordered it and 2 days ago and it shipped 2 days ago and they lowered the price yesterday, they will adjust it....... BUT if I PRE-Ordered it 45 days ago and it shipped yesterday and I got it today and they lowered the price yesterday just after it shipped, they will not give the lower price because they said you pre-ordered it over 30 days ago. SO I ASK YOU........if that is the case, WHY BOTHER pre-ordering from Amazon?????

It's just not worth it!

A person that has $1k of pre-orders out there - is not going to worry about 20/40 dollar difference when he is done buying. Obviously your not happy with the prices and have decided to vent your frustrations and discontent here. If your not happy, that's fine. However, your info does not make sense as most have pointed out. Amazon DOES honor the pre-order price and such.

Your loss

[b0bby]

Originally Posted by cktb2793

I saw that but it's a pain in the a*s to have to keep calling them for all the mistakes they make to get them fixed. Everytime it takes me 20 minutes on the phone. It's not worth my time......... they need to get their act together or they will lose alot of business and not just from me I'm sure.

noticed how i said email though. i've never called amazon to be put through the machine or on hold waiting to speak to someone. i send an email and get a response from <insert random outsourcer's name> within the same day. i feel your frustration though as i have it too. i guess mine just get resolved easier.

[ckenisell]

Seriously, you guys need to get a T-Mobile G1 (Google Phone) with the free ShopSavy app. On release day, either scan or type in the UPC code from the item you want to buy and Shopsavy will tell you all the places you can purchase it and at what price. It divides the vendors up by online and local (uses the built it GPS to locate your position and then finds the stores nearest your location and compares the price.)

For example, I went to Walmart yesterday to buy Wall-E. The shelf showed it for $29.97. When it rang up at $29.97 I told the dude behind the counter to "watch this." I pulled out the G1 and scanned the bar code. The phone told me I could get it at Walmart for $24.76. Bam! The guys said, "Looks like I need to do a price match." Entered in the new price and I was a happy man. He even turned to his buddy and said, "Can your phone do that?" His buddy had a G1 too, but didn't download that app yet.

Also, if you find that the item you want is cheaper online, you can order it right there from the phone app. It links right to the store and right to the exact item in the store. Nice phone.





Oh yeah, there's another one called Compare Everywhere that's really good too.