No sound / bad sound with blu-ray player

[flyfree432]

Hello, I recently purchased a Samsung LN46A850 tv and a Sony 550 blu-ray player. The blu-ray player is connected via HDMI to the tv and optical cable to a Yamaha HTR-6030 receiver.

When I power on the blu-ray player I get static over the tv until a disc loads and kicks in and the movie sound starts playing over the receiver. I cannot get any sound out of the external tv speakers. In fact, the static remains even when the tv volume is turned down to 0.

When I play back Band of Brothers using the 'picture in picture' feature there is NO audio coming from the vets talking about their experiences in the war, but the rest of the audio works fine.

Please help, I'm getting frustrated and ready to take both the tv and blu-ray player back.

edit - i have firmware version 015

[JasonR]

If you are using PiP, you need to change your player from direct to mixed in the HDMI audio settings.

Can you turn the TV speakers off in the TV audio settings?

[kingofgrills]

As a side note, does the Sony 550 have 7.1 analog pre-outs on it?

If so, you really should hook those up to your Yamaha for audio instead of the digital optical jack. Doing so would give you access to Dolby TrueHD and DTS-HD MA lossless audio tracks. The sound will improve greatly over your current setup.

[CosmoKid]

Originally Posted by kingofgrills

As a side note, does the Sony 550 have 7.1 analog pre-outs on it?

If so, you really should hook those up to your Yamaha for audio instead of the digital optical jack. Doing so would give you access to Dolby TrueHD and DTS-HD MA lossless audio tracks. The sound will improve greatly over your current setup.

First thing I thought of and according to Yamaha it does.

flyfree- get yourself some analog cables, have the 550 decode the audio and send it to your yamaha through the analog jacks on the back. it should say "multi-channel input" or something like that.

[surfdude12]

Hi,

I had a very similar problem as you.

I have a Samsung DLP, and the TV speakers went out (i.e. static sound), even when the volume was at 0.

It was very frustrating, as I couldn't quieten the Samsung TV, and had my
PS3 connected to my receiver with HDMI, so the static from the TV could be heard along with the sound out of the speakers.

After much talking on the phone with Samsung, they sent a guy out to my house who DISABLED the speakers in the TV. Now they don't produce any static, nor do they produce any sound at all (even if i crank them up). I was fine with that. I don't want TV volume.

I don't know if your problem is the same as mine ( I had DLP, yours is LCD), but it sounds very similar. Maybe call Samsung and tell them whats going on? Consider having someone come out and either fix the speakers or, if no other option is available, disable them (as i did).

good luck.

EDIT:
consider these things:
-does the TV produce static (with volume at "0") when you have cable on? when you have all other inputs on? in my case it did. this indicated that the static sound wasn't caused by the blu-ray player, but the TV was doing it alone.
-if the TV only produces the static sound when hooked up to the blu-ray player, it may be caused by some interaction with the blu-ray player, in which case, i can't help, sorry.
-FYI, the guy only took 15-20 min to disable the speakers, it was real quick

[quest88]

Originally Posted by surfdude12

Hi,

I had a very similar problem as you.

I have a Samsung DLP, and the TV speakers went out (i.e. static sound), even when the volume was at 0.

It was very frustrating, as I couldn't quieten the Samsung TV, and had my
PS3 connected to my receiver with HDMI, so the static from the TV could be heard along with the sound out of the speakers.

After much talking on the phone with Samsung, they sent a guy out to my house who DISABLED the speakers in the TV. Now they don't produce any static, nor do they produce any sound at all (even if i crank them up). I was fine with that. I don't want TV volume.

I don't know if your problem is the same as mine ( I had DLP, yours is LCD), but it sounds very similar. Maybe call Samsung and tell them whats going on? Consider having someone come out and either fix the speakers or, if no other option is available, disable them (as i did).

good luck.

EDIT:
consider these things:
-does the TV produce static (with volume at "0") when you have cable on? when you have all other inputs on? in my case it did. this indicated that the static sound wasn't caused by the blu-ray player, but the TV was doing it alone.
-if the TV only produces the static sound when hooked up to the blu-ray player, it may be caused by some interaction with the blu-ray player, in which case, i can't help, sorry.
-FYI, the guy only took 15-20 min to disable the speakers, it was real quick

I would have had them replace the TV. I had an older Sammy DLP and the Audio connections in the back broke at the board inside . They first replaced the audio board then after the second time just took my TV back.

[surfdude12]

Originally Posted by quest88

I would have had them replace the TV. I had an older Sammy DLP and the Audio connections in the back broke at the board inside . They first replaced the audio board then after the second time just took my TV back.

yes, having them take it back was definitely an option. but they were disabling something i didn't need, plus what i did need (the picture) worked great. not to mention, i'd be without a TV and no blu-rays for like...days!?!?!

[flyfree432]

Thank you for the replies. I will call Samsung as soon as I get a chance.

I will also try getting those analog cables and seeing what that does for the sound. What makes me really unsure though is why I can't hear the picture-in-picture vets talking in band of brothers. I had no problems when we had a playstation 3.

[Trix]

Originally Posted by flyfree432

Thank you for the replies. I will call Samsung as soon as I get a chance.

I will also try getting those analog cables and seeing what that does for the sound. What makes me really unsure though is why I can't hear the picture-in-picture vets talking in band of brothers. I had no problems when we had a playstation 3.

The PS3 decodes all audio, primary and secondary, then sends it to the receiver as LPCM. The receiver just assigns the proper feed to the proper channel.

When bitsreaming with this player, is will only send the primary feed to the receiver. In order to hear the secondary audio, you must activate secondary audio decoding, then select your audio to Mix so that the player can decode both streams and send them to the receiver as LPCM.