If they ask questions at all aside from "do you want the 3 year or 5 year protection". Fry's has great prices but rarely do they seem to know anything about the actual products aside from a marketing brochure. Heck once in a while I'll see a guy with a Sony shirt on there to represent Sony tv's and they don't know much either, I asked the guy about 120hz sets and he had no clue about that or interpolation