They seem to be in a right old mess. I DID get a reply to my email today. They ignored my request as to why King Kong still hadn't shipped more than two weeks after ordering and request for a likely date, but said the reason the discount code they'd sent by way of apology wasn't working was because it had been abused and widely published on forums and so they'd withdrawn it.
Been told that I should receive a new "personal" discount code by close of business today if I hadn't already received it (I haven't) but in all honesty, I'm not holding my breath.
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