Quote:
Originally Posted by nhaase
I could not agree more w/ that statement. I actually was talking about that with my sister yesterday. We're from a small midwestern town, now we live in big cities, and we were commenting on how horrible customer service is now. The biggest thing I can't believe, especially at stores like BBuy, is employees on their cell phones while on the floor, when they're supposed to be working. If I were a manager and saw this I would immediately fire the person, no warning. That should be understood as something you don't do. The worst thing I've noticed is that they finish their conversation before helping you, instead of telling the person they're talking with that they will have to call back.
I've actually found myself not tipping 20%, which was my standard at restaurants, some people just don't deserve it.
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Best Buy employees take tips? It was my understanding that you are not suppose to accept them?
I work at Circuit City and we are not allowed to do that.