Quote:
Originally Posted by dhvsfan
Can you post what the e-mail said ?
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Hi dhvsfan,
This is it.
New message from: rahul-and-i-store (10,982YellowShooting Star)
This is a global response dealing with various issues.
If you pre-ordered Ant-Man and the Wasp or Incredibles 2, there has been hold put on the Indian release. As of right now, Disney India is going through a mid-year audit with its licensing company, which has put a hold on their releases. We have sent someone on our behalf to India to help with the situation.
Disney may release the hold mid-november or 1st week of december.
If you would like to cancel this order, PLEASE START A RETURN. We will refund your money right away.
If you had a missing item that consisted one or more of these 2 titles, eBay has issues of showing partial shipments. Do not worry your order for them is till showing pending on our side. Once it is released, we will ship it out.
None of these 2 titles contains Spanish Audio or Subtitles.
If you have received a damaged item, or the wrong item, please start a return replacement request with eBay. This way we can get the replacement process done alot faster.
Please allow all international orders 4 weeks of transit time, before contacting us of it being lost. As in most cases, the item is usually delivered in the 3rd or 4th week after it has been shipped.
All our items are Authentic Releases. All Steelbook cases are manufactured in the same place as all the other international releases. Some of the discs, depending on the Studio are manufactured in Germany while others are in India. But they are all licensed products of Warner Bros, Disney, 20th Century Fox, etc...
We are sorry for the late response, we have been having severe technical issues on our side, right now we are trying our level best to correct these issues and hoping to address all your inquires in a timely manner.