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Old 04-09-2019, 03:13 PM   #1184
MelonGx MelonGx is offline
Active Member
Oct 2017

WARNING: All AMDs and Intel LGA115x(x≠1)/LGA20xx/LGA3647 are NOT supportable!


0. 10500-10900 (including K/T/etc.) CPU error - 21207

From #1394, this problem seems to be fixed by the specific Intel ME driver from ASUS ROG STRIX Z490-I on ASRock Z490I (ME FW 1528).
From myself, Gigabyte Z490I AORUS ULTRA can be fixed by downgrading BIOS to F4-F6C and only using HDMI port (DP port will fail at HDCP 2.2).
But not all can be fixed.
For the not resolved MBs, please use i5 10400 only (both Q0 and G1 are OK, Q0 is soldering but consumes 50% more power than G1).

During a personal request, MSI engineer Toppc helps us to find out 10th Gen CPU’s 21207 issue.
He tested a lot of CPUs then gave us such result:
All 10500-10900 including K/T etc. can cause 21207 error - PRMRR less than 128MB.
(For I know, only EVGA can adjust PRMRR. All ASUS MSI Gigabyte ASRock can't.)

Both i5-10400 Q0 stepping and G1 stepping are fine.
10400T, 10320 or below are untested.
All ASUS Z490 motherboards have an additional unknown issue to cause 21204.
Some references of symptoms
1. Cyberlink Advisor's SGX error -394260080 and -394199039

If the error code of SGX is -394260080, then it's not an error, but successfully passed.
-394260080 is nothing but a MISJUDGMENT when Cyberlink Advisor detected SGX 2.7+.
Coral WinDVD Ultra HD Blu-ray Check Tool will not have this miss.
If the error code of SGX is -394199039, then it means your UHDBD activation is broken.
This always happens on changing CPU, clearing CMOS data, etc.
You need to uninstall and reinstall PowerDVD 14 OEM and redo the 1st UHDBD initialization to resolve this error.
2. Onboard HDMI 2.0 Motherboard list

All compatible CPUs (7-10th Gen) ‘s native HDMI output are 1.4 which doesn’t support 4K 60Hz and HDR.
So if we need 4K 60Hz and HDR, we need to find onboard HDMI 2.0 (all of them are converted by DP) or a certified DP-to-HDMI-2.0 cable.

(11th Gen CPU supports native HDMI 2.0 but they’re INCOMPATIBLE CPUs because Intel removed their SGX.)
(DO NOT find 11th Gen motherboards unless any of them is confirmed to have SGX and onboard DP to HDMI 2.0 for 10th Gen CPUs.)

Now we have the following motherboards for onboard HDMI 2.0.

Besides these motherboards, all unlisted 100/200/300/400 series MBs with DisplayPort 1.2a+ + specified DP-to-HDMI2.0 converter/cable should work too.
500 series removed SGX even having a 10th Gen CPU installed!

ASRock Phantom Z490 Gaming ITX/TB3 (Crashmaster2502)
ASRock Phantom Z390 Gaming ITX/ac (MelonGx)
ASRock Fatal1ty Z370 Gaming ITX/ac (flashback8)
ASRock Fatal1ty Z270 Gaming ITX/ac (CyberLink)
ASRock Fatal1ty Z170 Gaming ITX/ac (nilsman)

* ASUS ROG STRIX Z490-I GAMING (All ASUS Z490 MBs are said to have an unknown issue to cause 21204 error. I just bought ROG Z490-I but currently I have no time to check it out.)
* ASUS Z170 Premium
* ASUS Z170 Deluxe

* ASUS motherboards only have the Software Controlled option. We need an additional tool called Intel Software Guard Extensions Activation App to enable SGX on Win10 side. Besides that, Software Controlled + SGX Activation App is NOT compatible with SONY TV's HDMI 1 & 4 port.
(Z490I uses PS175 chip)

* ASUS WS Z390 PRO (karashiya at
**ASUS Z270 WS (yungtruth84 at
**ASUS Z170 WS

**Some ASUS WS motherboards have no BIOS SGX option BUT Z270 WS was confirmed to be able to work. I don't know why. Maybe its hidden SGX value is Software Controlled which is compatible with SGX Activation App.

Biostar Z270GT9
Biostar Z270GT8

EVGA H370 Stinger (MelonGx, need BIOS 1.02+)
EVGA Z370 Classified K (tomohiro, need BIOS 1.07+)

****Gigabyte Z490I AORUS ULTRA (MelonGx) BIOS F20 only supports i5 10400. Other CPU need F6c. F21a is untested. DP port has HDCP 2.2 error (it may be caused by Club3D DP-HDMI2 cable CAC-1082’s converter chip but I am not sure).
****Gigabyte H470I AORUS PRO AX
*** Gigabyte GA-IMB460N
*** Gigabyte GA-IMB410N
*** Gigabyte GA-IMB410TN (MelonGx)
Gigabyte Z390 I AORUS PRO WIFI (MelonGx)
Gigabyte Z370N WIFI (Pioneer)
Gigabyte H370N WIFI (Pioneer)
Gigabyte GA-IMB370TN (MelonGx)
Gigabyte GA-IMB310TN (MelonGx)
Gigabyte GA-IMB310N
Gigabyte AORUS Z270X Gaming 9 (Pioneer)
Gigabyte AORUS Z270X Gaming 8 (triffid)

*** Gigabyte 400 series use PS175 chip while other Gigabyte MBs use MCDP2800 chip.
**** Gigabyte Z490I and H470I only support 10th Gen CPU for UHDBD playback due to the SGX removal of 11th Gen CPUs.

Supermicro C9Z390-CG-IW
Supermicro C9Z390-PGW
Supermicro C7Z270-PG
Supermicro C7Z270-CG (Steiger Dynamics)

All NUC7i5/i7 series
All NUC8i3/i5 series
All NUC8i7 series EXCEPT Hades Canyon
No BIOS SGX Option (but you can try the ASUS Software Controlled method)

Gigabyte X170 Extreme ECC (HDMI 2.0 & HDCP 2.2 yes, no BIOS SGX option)
Supermicro X11SCV-Q (HDMI 2.0 yes, no BIOS SGX option)
Supermicro C7Z370-CG-IW (HDMI 2.0 yes, no BIOS SGX option)
Not work

Intel NUC Hades Canyon (AMD Vega display is unsupported)

New! Motherboards for i9-11900KB & Xeon E-23xx with native HDMI 2.0 port (SGX yes, need proves)
NUC9 and NUC10 series (HDMI 2.0 yes, need proves)
Colorful iGame Z370 Vulcan X (specs missing)
Colorful Battle Axe C.Z370M-DH (specs missing)
Colorful iGame Z270 Ymir Ultra (specs missing)
ECS Z170-Claymore (HDMI 2.0 yes, HDCP status unknown)
ECS Z170IU-C43 (HDMI 2.0 yes, HDCP status unknown)
Maxsun iCraft Z370 Gaming (specs missing)
Maxsun Z270 Gaming Pro (specs missing)
Maxsun Z170MD4 Turbo (specs missing)
Soyo Zeus Z370 eSport (specs missing)
Soyo Gaming Z270 (specs missing)
Soyo Z170D4W+ (specs missing)
Besides these motherboards, all unlisted 100/200/300/400 series MBs with DisplayPort 1.2a+ + specified DP-to-HDMI2.0 converter/cable should work too. (Repeat again)
500 series removed SGX even having a 10th Gen CPU installed!

By the way, Coffeelake-Modded Z170/Z270 motherboards are NOT playable because the modification messed up Intel ME.
If you have such a motherboard (ASRock Fatal1ty Z170/Z270 Gaming-ITX/ac or ASUS Z170-Premium etc.) to play 4K UHD BD, please do not mod it, use official BIOS & Kaby-lake CPU instead.


3. Internal optical drive available SFF PC

**Fujitsu FMV ESPRIMO WD1/C2 (8th Gen)
**Fujitsu FMV ESPRIMO WD1/D2 (9th Gen)
**Fujitsu FMV ESPRIMO WD1/E2 (10th Gen)
* ASUS VC65-C1 series (8th Gen)

* Only DP port can output 4K 60p HDR & No BIOS SGX option but it can be activated by SGX App
**Only DP port can output 4K 60p HDR & No official UHDBD drive option (need buying & changing on your own)

4. 9th Gen R0 Stepping CPU issue

Do not buy R0 stepping 9th Gen CPU unless you know how to modify/upgrade your motherboard BIOS's Intel ME Firmware to (for Z370 it's, or any BIOS update including ME FW update released.
They cause Advanced Protected Audio/Video Path (GPU) error which makes PowerDVD refuse to play 4K UHD BD.

The following motherboards have an official solution for this.

ASRock Phantom Z390 Gaming ITX/ac: BIOS 4.40 (
ASRock Fatal1ty Z370 Gaming ITX/ac: BIOS 4.10 (

ASUS 300 series: ASUS provides independent ME Update Tool for users to update. The latest is /

EVGA Z370 Classified K: BIOS 1.15 (
EVGA H370 Stinger: BIOS 1.08 (

Gigabyte Z370N WIFI: BIOS F14a (
Gigabyte other 300 series: BIOS released from 16 Sep 2020 (

Supermicro C9Z390-CG-IW: BIOS 1.3 (
Supermicro C9Z390-PGW: BIOS 1.3 (

NUC9i9QNX: Seems that default BIOS includes the latest Intel ME FW already.
BTW (ASRock Phantom Z390 Gaming ITX/ac 4.10-4.30) (Gigabyte Z370N WIFI F11-F13, Supermicro C7Z370-CG-IW 1.2b)
are unconfirmed.

All R0 CPUs (with iGPU):
i5-9400 SRG0Y
i5-9600K SRG11
i7-9700 SRG13
i7-9700K SRG15
i7-9700T SRG17
i9-9900 SRG18
i9-9900K SRG19
i9-9900KS SRG1Q
i9-9900T SRG1B

Do not use Engineering Samples.
They are not fully supported by motherboard's Intel ME which will make SGX unable to be working properly.


5. PowerDVD 14 OEM's Error 3901751298 on Win10 2004-21H1 / Win11 + SGX 2.7+

If this error code happens on PowerDVD's UHDBD 1st initializing, then you can fix it from the following steps:

1. Format C: and fresh install Win10. (Sorry you can't resolve it without fresh installation.)
2. Keep it offline. (You MUST keep it offline. Otherwise Windows will update SGX driver to make PowerDVD unable to install its old SGX PSW, then you have to back to Step 1.)
3. Install PowerDVD, then check your PowerDVD 14 OEM's SGX PSW installer version. (It should be located in C:\Program Files (x86)\Cyberlink\PowerDVD\Common\PSWInstaller\.)
If it's 1.6 or earlier (file date 2017-), then you can directly run the UHDBD 1st initialization.
If it's 1.7 or later (file date 2018+), then you have to replace PSW.msi with SGX PSW 1.6 BEFORE running the UHDBD 1st initialization.

(Do not install PowerDVD 14 OEM (file date 2018+) or patch's SGX. Their versions are 1.7 or later, which makes you unable to complete the UHDBD initialization on the next step - the 3901751298 will happen again once the Internet is connected.)
4. After succeeded installing the old SGX PSW, you can connect to the Internet to install other drivers, install PowerDVD patches, activate SGX, and then complete the UHDBD 1st initialization.
(Once you successfully passed all steps above, 3901751298 will never happen again until you format C:, even you changed CPU, uninstalled & reinstalled PowerDVD / ME driver / iGPU driver.)
(Do not use this method on retail PowerDVD 17-21. They don't have this issue and SGX 1.6 may mess up their installation.)

6. SGX Activation on Win10 2004-21H1 / Win11 + SGX 2.7+:

It can't be activated by BIOS SGX Enabled now.
You need to:

1. Change BIOS SGX to Software Controlled.
2. Download SGX App, run it as Administrator, activate, restart.

After these 2 steps above, feel free to set BIOS SGX to either Enabled or Software Controlled.


7. For HP BU40N UHD Drives

They are not supported by PowerDVD.
[Show spoiler]You must force flashing their FW to LG BU40N in order to be properly recognized by PowerDVD.

(WARNING: Flashing a wrong FW may brick your drive!)

Last edited by MelonGx; 11-24-2021 at 08:52 AM.
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luger (02-02-2020)