Quote:
Originally Posted by pauljeremiah
I was planning to watch a 4K film tonight and when I put the disc in it didn't load. I first thought the disc could be slightly dirty so I cleaned it and when I inserted the disc the player recognised the disc and showed the name of the disc, but just wouldn't load it. I then tried five other 4K discs that I have watched before and the same thing happened. I also tried a few blu-rays and the same results.
Anyone have any ideas what is wrong?
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If audio CD’s, DVD’s, and Blu-ray discs do not work. Try power cycling the player by unplugging the power cord and wait 30 seconds and plug it back in. If that does not work try doing a factory reset in the menu. If all those steps do not work its time to get the player repaired under warranty or out of warranty. Or exchange it at the store if its within 30 days. Or buy a new player.
Maybe it got hit by a power surge or something.