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Old 01-05-2022, 11:06 AM  
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Dec 2013

Originally Posted by nabelnabel View Post
I got an email today from Disc Shipment telling me that Shout would be handling all NGE replacements - so I went to their site and they aren't offering any international shipping options. So it seems like international customers who ordered the NA set are SOL? NLScavenger - where did you see that discshipment is handling these replacements?
Usually Discshipment handles Shout Factory's replacement programs for international customers (pretty sure the site is owned by Shout too). I incorrectly assumed that they would be handling NGE as well.

iirc Shout Factory's replacement form is connected to their webshop which doesn't ship internationally, so that's why international replacements are usually handled separately.
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nabelnabel (01-06-2022)