Quote:
Originally Posted by jjhlh
I’ve had issues with this 4K disc. The picture appears pixelated and broken up. It’s unwatchable. This happened on two separate discs that I bought from Amazon. I ended up returning both of them. I wondered if it might be my blu ray player but my other 4K discs play perfectly. I’ve played hundreds of discs but never encountered this problem before. I see at least one other customer on Amazon left a review saying the same thing happened to him on two separate 4K discs of this film, one bought from Amazon and the other from Best Buy. I know this isn’t suppose to happen but could it be a faulty pressing? Strange.
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That's a dirty disc. Not all dirt is visible on the disc itself.
Rinse it off under warm water and then dry it with a clean
white cotton cloth. Then play it again.
No kidding. A Tech Support guy at Disney told me to do
that once while he held the phone. It actually worked.