Quote:
Originally Posted by blueman_Richie
Anyone ever been asked by wowhd to fill in and return InsureShip claim forms for missing parcels? I don't really get why I'm being asked to do that especially as I don't even have information like "claim numbers".
Still my missing order from May 22nd hasn't been rectified, they're more interested in their claim form. I just want what I paid for 6 weeks ago!
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Had this happen back in August-October, with tracking showing parcel going out for delivery and then returning the the depot multiple times. Took Evri forever to admit they lost the parcel and when I forwarded that email to wow they wanted me to fill out that form. Just fill out as much as you can.
(And then the replacement package evri didn't even bother to try and deliver, they just sent it straight back to the US. I haven't used wow since.)