It sounds like it was related to the firmware if you just started having problems this week and that firmware was released late last week. I know trailers are typically done in a different audio format than the movie. I can't tell you whether it's 2ch PCM or what as I have my receiver set up to particular soundfields depending on the audio it receives and I'm sure it depends on the trailer as well. I would guess that would account for that audio difference.
Are you going through a receiver? Did you reset all your prior player audio settings after the firmware update? I know sometimes people forget that the firmware resets everything to default. As far as unknown disc that could be a drive failing but it sounds too coincidental. It could also be a handshake issue between components.
I'm not sure if you can reflash the same firmware again or not (maybe a bad flash?) or even go back a version. Maybe someone who has been down this road before can chime in or you can call Sony and ask them if it's possible.
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