An email from BB, picked up on another regular forum I frequent
"This email was sent to: [EMAIL_ADDRESS]
Discontinued product
Best Buy For Business logo
Dear Valued Best Buy For Business Customer,
You are receiving this email because you recently ordered a Toshiba HD DVD Player (model: HD-A2) and your order was placed in a backorder status while we awaited additional inventory. Unfortunately, the manufacturer has discontinued this item and we are not anticipating receiving any more inventory.
Because we value your business, we will be fulfilling your order with the next generation Toshiba HD DVD Player (model: HD-A3) that is replacing the HD-A2 in Toshiba's lineup of HD DVD Players. There is no need for you to do anything to receive this upgraded model. We will simply fulfill your order substituting the HD-A3 model. Your packing slip will be updated to show you received the HD-A3 model and this will serve as your order receipt.
If you are not interested in receiving the Toshiba HD-A3 as a replacement for the discontinued HD-A2, you may return the unopened item by simply contacting our Customer Support Team at 800-373-3050 for more information about how to return the product for a complete refund.
Please accept our apology for any inconvenience."
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