It is not even that simple. The buyer's responsibility does not end when payment is made. Give you an example. I don't sell anymore, but I used to make extra money by selling refurb portable CD and MP3 players. I had one buyer who sent payment immediately. Luckily I had already learned about the feedback game. Almost two months later I find negative feedback from him that he had never gotten the item. This was the first I had heard of it. Turns out that the package was sitting at the post office waiting for him to get off his lazy ass and come looking for it after the postman had tried to deliver it without success three times. Instead of contacting me when the package was late and letting me take care of tracking the package for him, he waited and steamed and then blew his anger all over my feedback. Once I knew that there was a problem, it took me less than an hour to figure things out and get the solution to him. To cap it all off, I had sent him the tracking number upon shipment and he was apparently too stupid to know what a tracking number was for.
So, you better believe I left him a blistering negative review. He put the first dent in my feedback that I had ever had in over six years of selling and buying on eBay. All because he was too much of a lazy cretinous moron to track his own package or let the seller know there was an issue so that I could take care of it.
I agree that there needs to be things in place to protect both buyers and sellers. But to say that the buyer's responsibility ends once payment is sent is way oversimplifying things. The buyer should not have to put in a lot of effort to get their item, but they do have a responsibility to let the seller know if any issues pop up so that the seller has the opportunity to deal with the problem for them.
Chris
Quote:
Originally Posted by Cobalt
EXACTLY! - When I buy on eBay - I pay when the auction is over if that option is available. However, sellers - DO NOT leave feedback until I the BUYER leave feedback for them so they can RETALIATE if necessary, just like the top quote says. It's a sick game and stupid. Then you have a whole bunch of people who write their OWN sets of rules. Like you must pay within 24 hours and blah blah blah. I don't deal with those people. I go buy eBay rules and common decency. I also hate, YOU LEAVE FEEDBACK YOU GET FEEDBACK from sellers. Despise it.
I sell occasionally and whenever someone pays me after an auction or whenever - they get feedback right then and there. Period. That is the buyers ONLY requirement. How fast the payment was made. You have to judge the people your selling/buying from and see how they will respond during the course of the auction and if you need to hold off on feedback because there might be issues brought up later.
I also will not leave feedback for a seller unless they leave it first. I also have been known not to leave negative/neutral because I don't want the seller giving me retaliatory feedback - which I think is pure BS. Especially when I have done nothing wrong.
Ebay has some big flaws that they need to desperately fix. Making it so the buyer only gets positive is kinda dumb. It should be made so if the buyer pays immediately or within a certain time frame - the only option for feeback is positive. If after a certain time and no action has been taken by the buyer (no payment made), negative/neutral feedback can then be left. It should also be made that a seller can NOT receive feedback UNTIL they leave feedback for the buyer.
That all would make sense - yet Ebay does not do it??? Go figure.
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