I haven't received any damaged items from Amazon. But one thing I do know because I worked at FedEx for a little. Those truck loaders are A-holes. And I'm talking about the freight trucks not the deliver trucks.
You wouldn't believe the things they do to packages. There is and underbelly in the trucks where smaller packages go and they just throw the packages down there. And the way the trucks are for the underbelly is there's a metal grate that you close so you can walk over it and load the rest of the truck. If they're packages slightly over the grate line they will just close the grate and smash the packages down. I've seen them throw printers, screens, and other stuff like that.
There's also a certain way to load the packages in the trucks which takes a little getting used to because it's kind of like a puzzle. I've seen them jam stuff into place if it didn't fit. This is all do to the fact that they want to get these freight trucks packed as fast as possible so they can go home. Because if they can get a truck packed in 4-5 hours they still get paid for a full shift. And if it takes them more than the allotted time which I think was 8 hours, and took 10 hours, they would only get paid for the 8.
I wouldn't be surprised if UPS was the same way. That's why if I order from Amazon I make sure to order a good amount of stuff so they have to put it in a bigger box with packing. Or if I buy a single BD from a seller on Amazon I'll ask them to send it in a box and not one of those stupid bubble mailers.
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