If you have a widescreen TV then your player should always be on widescreen (16:9) mode.
If you are watching a 1.66:1 movie, your screen should be full top to bottom, with small bars on the left and right (you might not see them, I do on my set, but they are SMALL). If the movie is 1.85:1, you should be full left to right with very small bars on the top and bottom.
If you are seeing a wide screen image with black bars on the top, bottom, left, and right, the video you are watching is not widescreen video -- it is letter boxed 1.33:1 video (in other words, the DVD is a 4:3 video, and the black bars are a part of the image- the DVD player doesn't know any better... it just knows theres a 4:3 picture on there) Check the DVD to see if it says anywhere that it is "Enhanced for Widescreen TV's" or "Anamorphic Widescreen" - in an anamorphic DVD, the image is 16:9, and the DVD player has the ability to squeeze the picture and add in black bars on the top and bottom to make it look right on a 4:3 Television.
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