Quote:
Originally Posted by adyady
My debit card just expired and I've added a new one to my account on the zavvi site but obviously all my steelbook pre-orders were made with my old card. Has anyone had experience with this? Will they get declined or will they try and process it with my new card details?
I've messaged them on the site but they are being very vague and not very helpful.
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Having the exact same thing.
"Kieran" isn't very helpful at all, just uses templates to reply to emails. Saying I have to cancel and re-order..even though I've ordered stuff thats now sold out.
"Holly" (I think it was Holly) replied saying the card will be declined but I should be given the opportunity to update my details.
Will see what happens and if it goes tits up, I'll just leave the orders to be declined and Zavvi and boycott them forever and ever.
In summary - Zavvi = Shite.