Blu-ray Forum - View Single Post - Sony BDUX10S

tuba · 04-21-2008, 06:00 AM

Bought the SATA Sony BDUX10S to upgrade a PC to play Blu-ray DVDs.
Specs:
Acer Aspire Desktop PC E360
AMD Athlon™ 64 X2 3800+ (2.01GHz)
250GB SATA 7200RPM hard drive
PALiT NVIDIA GeForce 9600GT 512MB 256-bit GDDR3 PCI Express x16 HDCP Ready with HDMI & S/PIDF
2GB of DDR memory
450W Corsair PSU[/LIST]Running Win XP Media Center Edition w/SP 2

Drive wouldn’t install. Thought it was defective but called Sony Tech Support to see if they could help.

I spoke with Tina in Tier 2 Tech Support – she had me run the Cyberlink BD_HD_Advisor program.
My CPU registered a Yellow light.
SONY Tech Support told me I needed to have all Green lights before they could help me install the drive.
I explained that the CPU met the minimum requirements for this drive and that Yellow only meant that they suggested an upgrade.
Tina said minimum requirements don’t always mean the drive would work and I needed all Green lights. Her supervisor, Cheryl, told me the same thing.

So unless you meet the recommended requirements (not minimum) AND you get all Green lights on the Cyberlink Advisor, then no tech support and the Sony BDUX10S may not work.

Drive is on its way back to Amazon.

Anyone know of one that will work with my setup?

04-21-2008, 06:00 AM	#1
tuba Junior Member Member since:Apr 2008	Sony BDUX10S – BUYER BEWARE Bought the SATA Sony BDUX10S to upgrade a PC to play Blu-ray DVDs. Specs: Acer Aspire Desktop PC E360 AMD Athlon™ 64 X2 3800+ (2.01GHz) 250GB SATA 7200RPM hard drive PALiT NVIDIA GeForce 9600GT 512MB 256-bit GDDR3 PCI Express x16 HDCP Ready with HDMI & S/PIDF 2GB of DDR memory 450W Corsair PSU[/LIST]Running Win XP Media Center Edition w/SP 2 Drive wouldn’t install. Thought it was defective but called Sony Tech Support to see if they could help. I spoke with Tina in Tier 2 Tech Support – she had me run the Cyberlink BD_HD_Advisor program. My CPU registered a Yellow light. SONY Tech Support told me I needed to have all Green lights before they could help me install the drive. I explained that the CPU met the minimum requirements for this drive and that Yellow only meant that they suggested an upgrade. Tina said minimum requirements don’t always mean the drive would work and I needed all Green lights. Her supervisor, Cheryl, told me the same thing. So unless you meet the recommended requirements (not minimum) AND you get all Green lights on the Cyberlink Advisor, then no tech support and the Sony BDUX10S may not work. Drive is on its way back to Amazon. Anyone know of one that will work with my setup?