Quote:
Originally Posted by jshorr
Keep one thing in mind about the warranty from Sony/Sonystyle.com...you probably know this already...it's an outside company, just like at BB or CC. I declined the warranty at CC when I bought my XBR2 and they sent me the extended warranty info when the 1 year was up. I looked at it and eventually decided to sign up for 1 year. But you're not actually buying anything from Sony, and the same fine print applies just like any of the other outside companies. For instance they can repair or even replace at their disgression with whatever they deem to be a comparable TV. Does not have to be new, doesn't even have to be a Sony. They're all this way. I really hate the whole idea of doing business with these companies but for a TV that still costs around $3,000 I was willing to kick in for a year.
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Best buy doesnt use an outside company....we have a specific are of employee set exactly for in home repair...some are based out of the bigger stores....as far as replacing the tvs under our plans....once its approved for junkout..the CUSTOMER picks whatever TV they want that is the same price of the tv they originally bought...so in this case it woulda been sony for sony...sony for panny...sony for samsung....the price must be equal tho as no money goes back for a lower price tv