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Old 11-14-2017, 10:32 PM   #1548
BMill BMill is offline
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Jun 2016

Originally Posted by NzYme View Post
So one of my Epik Empires bit the dust now I'm shopping for a pair of new subwoofers. How's HSU Research as a company with support, warranty, and repairs? I'm asking because I was probably the last customer Epik had prior to shutting down. I DO NOT want to get in that situation again. I want a company who is going to be around.
I think Hsu Research is the oldest internet direct sub company, by a little, over SVS. They're a single owner company. I believe SVS is, too, after their shakeup. Even the big boy companies get bought up by conglomerates, so nothing is definitive.

SVS offers a "5-year unconditional warranty against defects in parts or workmanship", and Hsu offers an optional paid 5 year warranty. As far as the people that run the companies, I've heard nothing but good things about Dr. Hsu. I can't say the same thing about most of the other sub companies' owners.
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