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Old 08-01-2016, 07:15 PM   #12
AVfile AVfile is offline
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Dec 2009
Ontario, CANADA

Originally Posted by HypnoToad View Post
Thank you for the providing the additional proof of purchase details. At this time, we are processing your replacement and will be shipping to the address provided. Although delivery times may vary due to Customs clearance, we will ship out your DVD within the next 3-5 days. Again, thank you for your interest in our products and we look forward to continuing to bring you outstanding entertainment in the future.


Returns Fulfillment Team

It seems to indicate that they're sending me the replacement without having me send back the original? Or maybe they mean they're shipping out my mailer in 3-5 days? I sure as hell hope I don't get an old DVD in the mail! I guess I'll wait and see...

Yes they are kindly sending replacements to non-US residents who provide proof of purchase from a US retailer, without need to send the old disc back to the States.
I trade US imports in Canada:
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