Matrix Revolutions exchange program for UK? - Blu-ray Forum

hanser · 08-06-2009, 07:25 AM

Since now there is an exchange program for the defective disc of Matrix Revolutions (glitch), is there something similar in the UK?

Sithlord75 · 08-06-2009, 10:36 AM

I have the imported US boxset and have just checked it to see if it's a big a problem as it looks on those pictures but it's not, was barely noticeable on my player.

I'd still be interested to know how i'd go about getting a replacement US disc if i'm in the UK as i'd still want it replaced.

hanser · 08-06-2009, 11:02 AM

Well what I meant was rather: Is there a replacement program for UK discs?

Stanleh · 08-06-2009, 04:07 PM

What is the problem with the Matrix Revolutions bluray disks ?

Sithlord75 · 08-06-2009, 08:56 PM

There is a glitch in the picture during the Smith / Neo fight, but i don't think i'd even have noticed it until i read these threads about the problem.

syncguy · 08-07-2009, 12:50 AM

It appears that the current exchange program is only for the US.

LordCrumb · 08-07-2009, 03:30 AM

i got the AUS release, might check it. anyone got a time code for the error?

edit- checks reported error at 1:45:46, cant oh nooos, managed to pause at the right time and it is pixilated.. bummer... emails RoadShow AUS and Roadshow NZ lol

syncguy · 08-07-2009, 06:58 AM

Quote:

Originally Posted by KaiGusto

i got the AUS release, might check it. anyone got a time code for the error?

edit- checks reported error at 1:45:46, cant see anything at all. using DMP-BD60. AUS might be free from error.. oh nooos, managed to pause at the right time and it is pixilated.. bummer... emails RoadShow AUS and Roadshow NZ lol

When did you purchase your copy. Nice to find out when was this corrected for each country.

stargazeruk · 08-08-2009, 12:15 PM

Quote:

Originally Posted by KaiGusto

i got the AUS release, might check it. anyone got a time code for the error?

edit- checks reported error at 1:45:46, cant oh nooos, managed to pause at the right time and it is pixilated.. bummer... emails RoadShow AUS and Roadshow NZ lol

Usually powerdvd on mine shows any glitches. I just checked the time frame and I did not see a glitch and I brough the UK edition (mine was pre ordered and shipped when it first came out).

Just used windvd to check as well and so far I have not had the glitch appear.

Kyo28 · 08-08-2009, 12:42 PM

Quote:

Originally Posted by Sithlord75

I have the imported US boxset and have just checked it to see if it's a big a problem as it looks on those pictures but it's not, was barely noticeable on my player.

I'd still be interested to know how i'd go about getting a replacement US disc if i'm in the UK as i'd still want it replaced.

I'm in the same boat as you are. I'm still going to call the US number. It doesn't matter to me that I live in Europe, they're the ones that screwed up and I paid good money for that set when I preordered it. So, I think it's still worth a shot, even as a EU customer

Sithlord75 · 08-08-2009, 02:53 PM

Quote:

Originally Posted by Kyo28

I'm in the same boat as you are. I'm still going to call the US number. It doesn't matter to me that I live in Europe, they're the ones that screwed up and I paid good money for that set when I preordered it. So, I think it's still worth a shot, even as a EU customer

Let me know how you get on and if it's positive news then i'll give them a call also.

ijokr · 08-08-2009, 02:58 PM

How bad is the glitch? I'm about to pull the trigger on the boxset but I live in Mexico so I don't think they have an exchange program in here? Should i still get it?

syncguy · 08-08-2009, 03:32 PM

Is the problem only in the box set or is it in the individual release as well?

syncguy · 08-10-2009, 03:08 AM

Quote:

Originally Posted by ijokr

How bad is the glitch? I'm about to pull the trigger on the boxset but I live in Mexico so I don't think they have an exchange program in here? Should i still get it?

Good question. They must have fixed the problem in new disks. Anyone knows when was this fixed? That will be very useful information for this thread.

08-06-2009, 07:25 AM	#1
hanser Active Member Member since:May 2007 Location:Heidelberg, Germany Blu-ray reviews:1	Matrix Revolutions exchange program for UK? Since now there is an exchange program for the defective disc of Matrix Revolutions (glitch), is there something similar in the UK?

08-06-2009, 10:36 AM	#2
Sithlord75 Blu-ray Samurai Top ranked HT gallery Top contributor Member since:Jun 2009 Location:Norfolk, U.K. Home Theater Gallery:38 4K collection:257 Blu-ray collection:437 DVD collection:4 Trading Score:91	I have the imported US boxset and have just checked it to see if it's a big a problem as it looks on those pictures but it's not, was barely noticeable on my player. I'd still be interested to know how i'd go about getting a replacement US disc if i'm in the UK as i'd still want it replaced. Last edited by Sithlord75; 08-06-2009 at 10:39 AM.

08-07-2009, 03:30 AM	#7
LordCrumb Moderator Top contributor Member since:May 2009 Location:New Zealand Home Theater Gallery:4 4K collection:405 Blu-ray collection:2924 DVD collection:109 Blu-ray reviews: 12 Trading Score:67	i got the AUS release, might check it. anyone got a time code for the error? edit- checks reported error at 1:45:46, cant oh nooos, managed to pause at the right time and it is pixilated.. bummer... emails RoadShow AUS and Roadshow NZ lol Last edited by LordCrumb; 08-07-2009 at 07:54 PM.

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08-06-2009, 11:02 AM	#3
hanser Active Member Member since:May 2007 Location:Heidelberg, Germany Blu-ray reviews:1	Well what I meant was rather: Is there a replacement program for UK discs?

08-06-2009, 04:07 PM	#4
Stanleh New Member Member since:Jul 2009	What is the problem with the Matrix Revolutions bluray disks ?

08-06-2009, 08:56 PM	#5
Sithlord75 Blu-ray Samurai Top ranked HT gallery Top contributor Member since:Jun 2009 Location:Norfolk, U.K. Home Theater Gallery:38 4K collection:257 Blu-ray collection:437 DVD collection:4 Trading Score:91	There is a glitch in the picture during the Smith / Neo fight, but i don't think i'd even have noticed it until i read these threads about the problem.

08-07-2009, 12:50 AM	#6
syncguy Blu-ray Guru Member since:Mar 2008	It appears that the current exchange program is only for the US.

08-08-2009, 02:58 PM	#12
ijokr Active Member Member since:Feb 2009 Blu-ray collection:118 DVD collection:1 Trading Score:1	How bad is the glitch? I'm about to pull the trigger on the boxset but I live in Mexico so I don't think they have an exchange program in here? Should i still get it?

08-08-2009, 03:32 PM	#13
syncguy Blu-ray Guru Member since:Mar 2008	Is the problem only in the box set or is it in the individual release as well?

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