More & more impressed with OPPO - Blu-ray Forum

almy · 05-22-2013, 09:23 PM

Just about a year ago, I purchased an OPPO BDP-93 player after having both a Sony and Panasonic die within 18 months of purchase (I think they both got hung up at the layer-change point on discs). Not only is OPPS's audio great for playing CDs, but the picture is great and when playing any of the 3-D discs I have, I've only seen one bit of ghosting - on DIAL M FOR URDER. Anyway, a few weeks ago I wanted to play a disc I'd owned for acouple of years - WORLD TRADE CENTER, which I had not watched since buying the OPPO. After pressing the play button, all I got "unknown disc". Fearing that something was wrong with the player, I e-mailed OPPO's top-notch customer service department and I was asked to mail them the disc, which I did. They said the disc would not play on their machines either and that they had ordered a new copy from AMAZON to try out. In today's mail I received a package from OPPO containing the "bad" disc I'd sent them AND the playable disc they'd obtained from AMAZON. I have no doubt that another manufacturer would have just said that it was a disc problem and let it go at that. Talk about keeping a customer happy.......

clemdog · 05-22-2013, 10:37 PM

Oppo is truly a class act.

Visco. · 05-22-2013, 10:40 PM

That's really nice of them. I'm about to buy an OPPO right now just because of this story.

MelloRob · 05-22-2013, 10:47 PM

Wow, great story! I've enjoyed my OPPO (83, I believe) for quite awhile now. Great machine! Great company!

Canada · 05-22-2013, 11:59 PM

I believe once you get an Oppo you will be a customer for life! I have an Oppo BD 83 and I couldn't be happier. Oppo rocks.

Movie Man Don · 05-23-2013, 01:05 AM

I couldn't be any happier with my Oppo 103. First class piece of equipment.

anthonyls · 05-23-2013, 01:52 AM

Quote:

Originally Posted by Canada

I believe once you get an Oppo you will be a customer for life! I have an Oppo BD 83 and I couldn't be happier. Oppo rocks.

I don't know... I too own the BDP-83, and although I've been very happy with it... I'd be happier if discs loaded a lot faster.

roar · 05-23-2013, 02:56 AM

I owned a BDP-83 a well, great player, but ultimately I couldn't get past load times as well. I'm not complaining about the load times of an Oppo here, I'm complaining about load times of Blu Ray. I sold my BDP-83 and built an HTPC instead.

I'm glad to hear Oppo's service is still top notch.

05-22-2013, 09:23 PM	#1
almy Active Member Member since:Aug 2007	More & more impressed with OPPO Just about a year ago, I purchased an OPPO BDP-93 player after having both a Sony and Panasonic die within 18 months of purchase (I think they both got hung up at the layer-change point on discs). Not only is OPPS's audio great for playing CDs, but the picture is great and when playing any of the 3-D discs I have, I've only seen one bit of ghosting - on DIAL M FOR URDER. Anyway, a few weeks ago I wanted to play a disc I'd owned for acouple of years - WORLD TRADE CENTER, which I had not watched since buying the OPPO. After pressing the play button, all I got "unknown disc". Fearing that something was wrong with the player, I e-mailed OPPO's top-notch customer service department and I was asked to mail them the disc, which I did. They said the disc would not play on their machines either and that they had ordered a new copy from AMAZON to try out. In today's mail I received a package from OPPO containing the "bad" disc I'd sent them AND the playable disc they'd obtained from AMAZON. I have no doubt that another manufacturer would have just said that it was a disc problem and let it go at that. Talk about keeping a customer happy.......

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05-22-2013, 10:37 PM	#2
clemdog Active Member Member since:Aug 2007 Trading Score:32	Oppo is truly a class act.

05-22-2013, 10:40 PM	#3
Visco. Blu-ray Knight Member since:Oct 2012 Location:Columbus, Ohio Blu-ray collection:662 DVD collection:24 Prime collection:1 Trading Score:36	That's really nice of them. I'm about to buy an OPPO right now just because of this story.

05-22-2013, 10:47 PM	#4
MelloRob Member Member since:Jul 2009 Location:Eugene, OR. Blu-ray collection:4	Wow, great story! I've enjoyed my OPPO (83, I believe) for quite awhile now. Great machine! Great company!

05-22-2013, 11:59 PM	#5
Canada Blu-ray Archduke Top contributor Member since:Mar 2007 Location:Victoria, BC Home Theater Gallery:17 4K collection:306 Blu-ray collection:1204 DVD collection:37 Blu-ray reviews:42	I believe once you get an Oppo you will be a customer for life! I have an Oppo BD 83 and I couldn't be happier. Oppo rocks.

05-23-2013, 01:05 AM	#6
Movie Man Don Active Member Member since:Jun 2012 Location:Sun City, California Home Theater Gallery:23	I couldn't be any happier with my Oppo 103. First class piece of equipment.

05-23-2013, 02:56 AM	#8
roar Blu-ray Samurai Top ranked HT gallery Top contributor Member since:Feb 2010 Location:Ontario, Canada Home Theater Gallery:20 Trading Score:105	I owned a BDP-83 a well, great player, but ultimately I couldn't get past load times as well. I'm not complaining about the load times of an Oppo here, I'm complaining about load times of Blu Ray. I sold my BDP-83 and built an HTPC instead. I'm glad to hear Oppo's service is still top notch.

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