Digital Copy problems on Mac

[DetroitSquirreL]

Out of all my Digital Copies only 4 loaded....and its odd because 2 of the 3 in the Family Guy (Star wars spoof) box set work, but the 3rd don't. They will not even load, I insert the disc and it spins and spins, stops and spins again then spits it out...not even the DVD will play. But I insert a regular DVD and it works just fine

Anyone have clue why or anything to try?

They aren't expired discs or anything just weird a couple worked but most don't

[DetroitSquirreL]

[HDMe]

On a Mac, only digital copies that specifically say they are iTunes compatible will work.

So... any that you have (like what came with the DVD of Live Free or Die Hard, or some Blu-rays even like some of the WB ones are not iTunes compatible) that don't specifically say iTunes, will not work on your Mac.

Without knowing specific titles, it is hard to say.

As for Family Guy... all of those were iTunes compatible... so either you have a dirty/scratched disc or were unlucky and got a bad disc that you need to exchange...for that one you could try the store you bought from OR might be able to write FOX and get them to help.

[DetroitSquirreL]

Originally Posted by HDMe

On a Mac, only digital copies that specifically say they are iTunes compatible will work.

So... any that you have (like what came with the DVD of Live Free or Die Hard, or some Blu-rays even like some of the WB ones are not iTunes compatible) that don't specifically say iTunes, will not work on your Mac.

Without knowing specific titles, it is hard to say.

As for Family Guy... all of those were iTunes compatible... so either you have a dirty/scratched disc or were unlucky and got a bad disc that you need to exchange...for that one you could try the store you bought from OR might be able to write FOX and get them to help.

Thank you SO much for the heads up info

[HDMe]

You're welcome.

Of course I primarily buy movies that I like regardless of the digital copy... but I have learned to pay attention to whether or not a digital copy is iTunes compatible or not before I buy.

Since some digital copy codes expire... IF I want the digital copy and it it iTunes compatible, then I have incentive to buy quickly before they run out of the first run copies that include it...

But if I know a movie doesn't come with an iTunes compatible digital copy... I know I can wait and let that one come down in price or a sale before I buy since I'm not risking anything.

[DetroitSquirreL]

Originally Posted by HDMe

You're welcome.

Of course I primarily buy movies that I like regardless of the digital copy... but I have learned to pay attention to whether or not a digital copy is iTunes compatible or not before I buy.

Since some digital copy codes expire... IF I want the digital copy and it it iTunes compatible, then I have incentive to buy quickly before they run out of the first run copies that include it...

But if I know a movie doesn't come with an iTunes compatible digital copy... I know I can wait and let that one come down in price or a sale before I buy since I'm not risking anything.

Ok, heres something I noticed when I went back and looked...all of them say..for MAC or PC. So why can't I load them? heck the DVD movie part will not even launch anything and it gets spit out. I'm not a huge fan of DC but nice they are there I'll use them. It in no way influences my purchase. Heck I just want to play the DC or at least the DVD on my 27" iMac that is HD!

[binarymelon]

Originally Posted by DetroitSquirreL

Ok, heres something I noticed when I went back and looked...all of them say..for MAC or PC. So why can't I load them? heck the DVD movie part will not even launch anything and it gets spit out. I'm not a huge fan of DC but nice they are there I'll use them. It in no way influences my purchase. Heck I just want to play the DC or at least the DVD on my 27" iMac that is HD!

If the set also comes with a DVD copy you can make your own DC with handbrake.

[DetroitSquirreL]

Originally Posted by binarymelon

If the set also comes with a DVD copy you can make your own DC with handbrake.

huh? I'm confused on that one...How can I convert any file if I can't get the drive to even read it and stay in the drive?

[HDMe]

Originally Posted by DetroitSquirreL

Ok, heres something I noticed when I went back and looked...all of them say..for MAC or PC. So why can't I load them? heck the DVD movie part will not even launch anything and it gets spit out. I'm not a huge fan of DC but nice they are there I'll use them. It in no way influences my purchase. Heck I just want to play the DC or at least the DVD on my 27" iMac that is HD!

Can you name some specific movies?

Do you have any other problems with your Mac DVD drive?

You said "for MAC or PC" but do they specifically say they are iTunes compatible? IF they don't say iTunes compatible, then nothing will happen just from inserting the disc.

[DetroitSquirreL]

Originally Posted by HDMe

Can you name some specific movies?

Do you have any other problems with your Mac DVD drive?

You said "for MAC or PC" but do they specifically say they are iTunes compatible? IF they don't say iTunes compatible, then nothing will happen just from inserting the disc.

THESE WILL NOT WORK AND ALL STATE WILL WORK WITH iTUNES:
True Grit, Thor, The Watchmen, Pirates of the Caribbean:On Stranger Tides, Get Him to the Greek, Family Guy:It's a Trap, Toy Story 3, Back to the Future Trilogy (all 3)

NOTE: I have the Toy Story:Toy Box and the other 2 movies worked

A music CD or a data CD/DVD and a regular DVD movie without a DC on it will run with no problem

[HDMe]

Originally Posted by DetroitSquirreL

THESE WILL NOT WORK AND ALL STATE WILL WORK WITH iTUNES:
True Grit, Thor, The Watchmen, Pirates of the Caribbean:On Stranger Tides, Get Him to the Greek, Family Guy:It's a Trap, Toy Story 3, Back to the Future Trilogy (all 3)

NOTE: I have the Toy Story:Toy Box and the other 2 movies worked

A music CD or a data CD/DVD and a regular DVD movie without a DC on it will run with no problem

I own True Grit, Thor, Watchmen, Family Guy (the whole trilogy), Toy Story 3, and the Back to the Future set... and all of mine worked.

How do you try to invoke them?

I typically go ahead and run iTunes, then put the disc in and wait for iTunes to recognize it.

[DetroitSquirreL]

ditto...what OS are you running? I'm running Lion 10.7.2

[HDMe]

I'm still on Snow Leopard... 10.6.8 I believe.

I wonder if Lion could be your problem. It would be weird...

Just to be safe... I know iTunes runs in 64-bit mode under Lion, while it still runs only as a 32-bit app under Snow Leopard.

Just for kicks... try running iTunes as a 32-bit app and see if that improves things.

IF you don't know how to do that... the easy way is to find iTunes in Finder, then right-click the icon and "Get Info"... under the General section there should be an "Open in 32-bit mode" checkbox...

Note that in order to launch in 64-bit mode again, you'll have to later change that setting back.

[retablo]

Originally Posted by DetroitSquirreL

THESE WILL NOT WORK AND ALL STATE WILL WORK WITH iTUNES:
True Grit, Thor, The Watchmen, Pirates of the Caribbean:On Stranger Tides, Get Him to the Greek, Family Guy:It's a Trap, Toy Story 3, Back to the Future Trilogy (all 3)

NOTE: I have the Toy Story:Toy Box and the other 2 movies worked

A music CD or a data CD/DVD and a regular DVD movie without a DC on it will run with no problem

My copies of Pirates 4, Toy Story 3 and BTTF all worked in Lion. So it's erroneous to state emphatically that they will NOT work... for some reason they must not be working for YOU. Misinformation only causes undue gossip. Just sayin.

[DetroitSquirreL]

Originally Posted by retablo

My copies of Pirates 4, Toy Story 3 and BTTF all worked in Lion. So it's erroneous to state emphatically that they will NOT work... for some reason they must not be working for YOU. Misinformation only causes undue gossip. Just sayin.

oh pardon my miswording. So sorry to lump YOU in my erroneous category...please accept my utmost apology and please only flog me a bit as I am not worthy of your arm getting sore on my behalf

[DetroitSquirreL]

Originally Posted by HDMe

I'm still on Snow Leopard... 10.6.8 I believe.

I wonder if Lion could be your problem. It would be weird...

Just to be safe... I know iTunes runs in 64-bit mode under Lion, while it still runs only as a 32-bit app under Snow Leopard.

Just for kicks... try running iTunes as a 32-bit app and see if that improves things.

IF you don't know how to do that... the easy way is to find iTunes in Finder, then right-click the icon and "Get Info"... under the General section there should be an "Open in 32-bit mode" checkbox...

Note that in order to launch in 64-bit mode again, you'll have to later change that setting back.

Yeah, tried that as well...I truly appreciate you trying to help as I have run out of ideas. I even posted it on the Apple help site and haven't received anything that helps

I have been using a mac since OS 7 and this is the first time I've come upon something that has myself & others stumped.

I even ran ONYX and checked permissions

[HDMe]

With as many discs as you are having problems with, I find it hard to believe you could have gotten that many bad digital copy discs... and since I know those that I own do work with the Mac...

The only things that seem to be left would be specific to your computer... either hardware or software... but I'm running out of ideas to try.

[DetroitSquirreL]

Originally Posted by HDMe

With as many discs as you are having problems with, I find it hard to believe you could have gotten that many bad digital copy discs... and since I know those that I own do work with the Mac...

The only things that seem to be left would be specific to your computer... either hardware or software... but I'm running out of ideas to try.

I wasn't thinking it was the DC, I knew it was hardware/software but its odd that some work and some don't

[HDMe]

Originally Posted by DetroitSquirreL

I wasn't thinking it was the DC, I knew it was hardware/software but its odd that some work and some don't

What kind of Mac do you have? I know it can't be very old since Lion only runs on the Intel-processor Macs.

Also, do you have another drive, an external one maybe? Something else to try if you have an external drive in case it is a drive issue.

[DetroitSquirreL]

iMac 27" ~ 3.06 GHz Intel Core 2 Duo ~ bought it Feb 2010

I have an OLD external from back in the OS 9 days but is only CD, no DVD support