Planetaxel is no more! Bankrupt

[DJJez]

Planetaxel have gone bankrupt

https://planetaxel.com/

[Gold Ranger]

Never heard of them.
How were they?

[mzupeman]

Planetaxel were known for shipping new releases weeks ahead of time, so Im sure many will miss them.

[DJJez]

Originally Posted by Kinetic_Blue

Never heard of them.
How were they?

they were cheaper than amazon.com for importing blu rays (when they had free shipping)to the uk and you never paid any customs charges even if you bought 10 blu rays.

Dunno how popular they were in america but for people wanting to import from outside the U.S they were pretty popular along with amazon.com

[DetroitSportsFan]

Maybe the studios finally stopped sending them product due to their disregard of street dates.

[deckard82]

NOOOOOOOOOOOOOOOOOOO!!! That sucks Really loved them. They made it so easy to import movies that are banned here in Germany without customs problems. Me = sad puppy

[DaveSimonH]

[IronFingaz]

Darth Vader NO! - YouTube

[Mr.Dig]

Damn! Loved them...

[Aristide Massaccesi]

Too bad, I used them for all my US orders.

[Shallow_]

This morning I got mails with refunds on all my outstanding orders and when visiting Planetaxel.com this is what it says:


PlanetAxel.com is no more!
It is with great sadness, deep regret and utter embarrassment that we announce the closure and bankruptcy of PlanetAxel.com

On Monday afternoon, June 18th, 2012 the board of directors have informed us that no further investment will be made in the company. This comes in light of the recently finished 2011 financials which showed such an insurmountable deficit and loss to company value that a swift decision was made almost overnight. We have been asked to provide a quick summary/FAQ of your options as a previous customer of PlanetAxel.com with respect any outstanding orders/refunds.

If you have SHIPPED orders according to your order history but you have not received them yet
We have shipped out orders as late as the morning of Monday June 18th. If you order history lists your order as SHIPPED, then it has indeed shipped. If you are still to receive shipped orders, we would suggest waiting roughly 10-12 weekdays in which case 99% of all shipped orders will definitely have arrived.


If you have prepaid orders that have not yet shipped according to your order history
We will refund and delete all outstanding orders. Having said that; as this is a case of bankruptcy we fear that our accounts may be frozen at some point in the near future.

IF YOU HAVE NOT RECEIVED YOUR REFUND BY MONDAY JUNE 25TH:


You must put in a claim with your bank, PayPal or Visa/MasterCard. For most customers this would be an issue for their local bank. Print this page and a statement with highlighted transactions. Tell them that you have paid for products using your credit card that you haven't received. Some banks will tell you that you have to file such claims within a 1-2 month period. THIS IS NOT CORRECT! Both Visa and MasterCard offer a THIRTEEN MONTH worldwide grace period for such claims. Be sure to INSIST on that despite what your bank teller may tell you!

If you have a voucher outstanding or have outstanding orders paid in full by a voucher
The voucher is unfortunately lost.

On a personal note I would like apologize to everyone that will be somehow affected or inconvenienced by this matter. I've spend half my life with the company (18 years in total) and it all ended today. This is not 'just business' to me, but sincerely personal. I can honestly say that this has been a sad, sad day for all of us here at the office but the fact that so many suppliers, affiliates, employees and most important of all, customers are affected by this bankruptcy is almost unbearable.

On behalf of everyone at PlanetAxel.com I offer my sincerest and heartfelt apologies and thank you for your support over the years.

With sincerest regards,

Rasmus Christiansen, General Manager

What is this world coming to ??

[wesslan]

Yeah this totally blows since I preferred them for their 100% custom safety

[mikesncc1701]

Never ordered from them but I heard they were great. Too bad another good company's closing shop.

[wesslan]

This is a big setback for us customers. Now we only have the other more expensive and less custom friendly alternatives like movietyme, dvdworldusa and hdmoviesource. Which do you prefer?

[Geoff D]

****. Another one bites the dust.

[duggie walker]

An absolute disaster.

Had 23 discs on order with them. Only 12 refunds to paypal so far.

They were such a great company - discs sometimes weeks before street date, fast shipping, no customs, reasonable prices. I can't believe they've gone.

Now I've had to crawl back to movietyme with their slow shipping and horrible prices (though otherwise reliable) though I've only ordered the three must-have titles. The rest will have to wait for price-drops. Had a quick look at amazon.com but they seem to have raised their shipping charges - INVASION OF THE BODY SNATCHERS for $19.99 plus $6 and a half bucks for shipping one disc! Takes it to above the extortionate £17.99 charged by movietyme, who will at least send it out before street date.

And frankly, with those prices and the drop in imports, I'm not sure how long movietyme will last. Dark days for importing. Sad, sad.

[Dickieduvet]

Chance of taking a customs hit from MT now too, Might as well go for

http://www.dvdexpress247.com/

Pricing slightly cheaper than MT, Though they only ship after street date!

[gothic_hobbit]

Another victim of this ongoing recession unfortunately.

[fpas]

Ok, well...
There goes my last international option for ordering american blu-rays, without the risk of extra customs taxes, because they always shipped in neutral packages and padded envelopes.
This sucks a.. big time.

Now what???

Anyone has a good alternative for international customers?
And with good I mean:
- Competitive prices, comparable to Amazon
- No total order values on the packages, or if so, then a lower amount
- Most titles available for ordering, not only the latest releases.
- Trustworthy, and good customer service.

[Shallow_]

Originally Posted by fpas

Now what???

Anyone has a good alternative for international customers?
And with good I mean:
- Competitive prices, comparable to Amazon
- No total order values on the packages, or if so, then a lower amount
- Most titles available for ordering, not only the latest releases.
- Trustworthy, and good customer service.

+1

Fortunately, all 14 of my outstanding and paid orders have been successfully refunded through paypal.