Last Vegas and Cloudy(2) with a chance of Stupid (SONY redemption!!) - Blu-ray Forum

Slamm · 02-01-2014, 06:28 PM

UV redemption for this film has been horrific!!!
inserts coming from Blu are either invalid or SD??
Anyone having issues with this movies?
currently there is 4 codes (that I know of)

CLOUDY 2
C3D = HDX (3D blu confirmed by nintrent)
C2W = HDX (came from my Walmart preorder)
C2D = SD and invalid (came from Blu)
CD2 = HDX (unknown)

and Last Vegas....

VEG = HDX and SD (DVD and Blu)
Yes thats right same 3 first digits but different redemptions!!

last week with Captain Phillips, same thing one code but an indication in the disclaimer told you if it was HDX or SD. (I dont have any codes to verify this, but members also had issues) https://forum.blu-ray.com/showthread.php?t=235788

So couple members that i have given two Vegas codes, were told to redeem the second one at Sony's site to be able to use their support ticket system vs useless vudu support. Will update with findings.

now to start on CLoudy 2 issues... I may just go to the Free code thread and forget about all this!!

DeadDog · 02-01-2014, 07:13 PM

I redeemed a C2D code through Sony's site and it redeemed in SD. I contacted them about the issue and within 24 hrs they updated my movie to HDX with not problems. Not sure why it happened but Sony was really good about fixing it.

Slamm · 02-01-2014, 07:26 PM

Quote:

Originally Posted by DeadDog

I redeemed a C2D code through Sony's site and it redeemed in SD. I contacted them about the issue and within 24 hrs they updated my movie to HDX with not problems. Not sure why it happened but Sony was really good about fixing it.

Where did the C2D code come from?
Thanks for letting us know... This is a mess

FlickFab · 02-01-2014, 08:06 PM

Last few sony releases have had same prefix for both dvd and blu codes, so no way to tell up front by just looking at the code. Assuming Sony has some way to differentiate internally....

DeadDog · 02-01-2014, 11:33 PM

Quote:

Originally Posted by Slamm

Where did the C2D code come from?
Thanks for letting us know... This is a mess

Not sure honestly, I bought it on eBay

TBDave · 02-02-2014, 01:27 AM

I just tried redeeming a Last Vegas Blu-ray code. At the Sony site it gives me an error message that says "We're sorry. This code is not valid in your country." Tried it at Vudu and get an Invalid Code error.

I sent a message to Sony CS. Hopefully they'll get it fixed.

austen777 · 02-02-2014, 02:28 AM

I redeemed "Last Vegas" this morning at the Sony website and it was redeemed as SD, instead of HDX. I contacted their customer support so I hope they will fix the issue too.

TBDave · 02-02-2014, 02:41 AM

I just redeemed at Cloudy "CD2" code at Vudu and it gave me HDX.

TBDave · 02-02-2014, 02:57 AM

I tried another Last Vegas code at Vudu and it gave me SD. Sent an email to Sony CS, hopefully they'll upgrade it to HDX.

I noticed something on the two slips. The first one (which was invalid) says Digital HD Ultraviolet. The second slip (which redeemed SD) only says Digital Ultraviolet. Both slips have a code that starts with ""VEG".

Slamm · 02-02-2014, 03:29 AM

Quote:

Originally Posted by TBDave

I tried another Last Vegas code at Vudu and it gave me SD. Sent an email to Sony CS, hopefully they'll upgrade it to HDX.

I noticed something on the two slips. The first one (which was invalid) says Digital HD Ultraviolet. The second slip (which redeemed SD) only says Digital Ultraviolet. Both slips have a code that starts with ""VEG".

WOW ...
I cant tell you how many times I looked over the inserts..
I pulled my magnifying glasses out too... I swear!

So you are correct.. For the milloin dollar answer....

HD for the win
and Slamm 0-1...
Sorry for the mixup

FlickFab · 02-02-2014, 04:07 PM

lol - I also looked and looked for something different and still missed that difference! Thanks for pointing it out.

TBDave · 02-03-2014, 01:49 PM

Quote:

Originally Posted by TBDave

I just tried redeeming a Last Vegas Blu-ray code. At the Sony site it gives me an error message that says "We're sorry. This code is not valid in your country." Tried it at Vudu and get an Invalid Code error.

I just wanted to give an update on this.

I contacted Sony customer service through their website help section. They got back to me the next business day and added the movie to my Ultraviolet account (in HDX).

Great customer support from Sony. If you're having problems, contact them.

Blu Jedi Master · 02-04-2014, 12:35 AM

Redeemed mine CWCM2 in Vudu and it came up HDX.

02-01-2014, 06:28 PM	#1
Slamm Power Member Member since:Apr 2013 Location:Detroit Blu-ray collection:258 DVD collection:1 Digital collection:241 iTunes collection:500 Trading Score:374	Lost Vegas and Cloudy(2) with a chance of Stupid (SONY redemption!!) UV redemption for this film has been horrific!!! inserts coming from Blu are either invalid or SD?? Anyone having issues with this movies? currently there is 4 codes (that I know of) CLOUDY 2 C3D = HDX (3D blu confirmed by nintrent) C2W = HDX (came from my Walmart preorder) C2D = SD and invalid (came from Blu) CD2 = HDX (unknown) and Last Vegas.... VEG = HDX and SD (DVD and Blu) Yes thats right same 3 first digits but different redemptions!! last week with Captain Phillips, same thing one code but an indication in the disclaimer told you if it was HDX or SD. (I dont have any codes to verify this, but members also had issues) https://forum.blu-ray.com/showthread.php?t=235788 So couple members that i have given two Vegas codes, were told to redeem the second one at Sony's site to be able to use their support ticket system vs useless vudu support. Will update with findings. now to start on CLoudy 2 issues... I may just go to the Free code thread and forget about all this!! Last edited by Slamm; 02-02-2014 at 02:30 AM.

02-04-2014, 12:35 AM	#13
Blu Jedi Master Blu-ray Ninja Member since:Dec 2009 Blu-ray collection:1 Digital collection:1112 iTunes collection:583 Trading Score:423	Redeemed mine CWCM2 in Vudu and it came up HDX. Last edited by Blu Jedi Master; 02-04-2014 at 12:37 AM.

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02-01-2014, 07:13 PM	#2
DeadDog Power Member Top contributor Member since:Jul 2008 Home Theater Gallery:12 Blu-ray collection:355 Digital collection:96 iTunes collection:125 Trading Score:360	I redeemed a C2D code through Sony's site and it redeemed in SD. I contacted them about the issue and within 24 hrs they updated my movie to HDX with not problems. Not sure why it happened but Sony was really good about fixing it.

02-01-2014, 08:06 PM	#4
FlickFab Power Member Member since:Feb 2012 Location:U.S.S. Enterprise Trading Score:653	Last few sony releases have had same prefix for both dvd and blu codes, so no way to tell up front by just looking at the code. Assuming Sony has some way to differentiate internally....

02-02-2014, 01:27 AM	#6
TBDave Special Member Member since:Nov 2007 Digital collection:4 Trading Score:445	I just tried redeeming a Last Vegas Blu-ray code. At the Sony site it gives me an error message that says "We're sorry. This code is not valid in your country." Tried it at Vudu and get an Invalid Code error. I sent a message to Sony CS. Hopefully they'll get it fixed.

02-02-2014, 02:28 AM	#7
austen777 Junior Member Top contributor Member since:Mar 2010 Blu-ray collection:- DVD collection:- Digital collection:- iTunes collection:- Trading Score:49	I redeemed "Last Vegas" this morning at the Sony website and it was redeemed as SD, instead of HDX. I contacted their customer support so I hope they will fix the issue too.

02-02-2014, 02:41 AM	#8
TBDave Special Member Member since:Nov 2007 Digital collection:4 Trading Score:445	I just redeemed at Cloudy "CD2" code at Vudu and it gave me HDX.

02-02-2014, 02:57 AM	#9
TBDave Special Member Member since:Nov 2007 Digital collection:4 Trading Score:445	I tried another Last Vegas code at Vudu and it gave me SD. Sent an email to Sony CS, hopefully they'll upgrade it to HDX. I noticed something on the two slips. The first one (which was invalid) says Digital HD Ultraviolet. The second slip (which redeemed SD) only says Digital Ultraviolet. Both slips have a code that starts with ""VEG".

02-02-2014, 04:07 PM	#11
FlickFab Power Member Member since:Feb 2012 Location:U.S.S. Enterprise Trading Score:653	lol - I also looked and looked for something different and still missed that difference! Thanks for pointing it out.

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