Bluray not loading after previews HELP!

[YuS]

my bluray does not load after previews..wont load bluray menu...screen just goes black....the disc is in MINT condition as well...exchanged it as well to be safe.....i can watch any other bluray just fine except for this one "The Silence of The Lambs"....... it like it tries to load but won't......like I said it plays previews without any problems..... it's like just after it won't do anything.... has to be a update to play this Bluray! HELP!.... this bluray works great on my PS3 but wont on my xbox one! This is frustrating

[chip75]

Originally Posted by YuS

my bluray does not load after previews..wont load bluray menu...screen just goes black....the disc is in MINT condition as well...exchanged it as well to be safe.....i can watch any other bluray just fine except for this one "The Silence of The Lambs"....... it like it tries to load but won't......like I said it plays previews without any problems..... it's like just after it won't do anything.... has to be a update to play this Bluray! HELP!.... this bluray works great on my PS3 but wont on my xbox one! This is frustrating

Might be worth checking to see what your Xbox settings are with Blu-rays and the internet. Try disabling the connection or have it ask before it tries to connect. Sometimes some discs try and find content that isn't there anymore and it can affect playback.

[YuS]

Originally Posted by chip75

Might be worth checking to see what your Xbox settings are with Blu-rays and the internet. Try disabling the connection or have it ask before it tries to connect. Sometimes some discs try and find content that isn't there anymore and it can affect playback.

what exactly do i disable?, i've tried disabling bd live..... do you mean just completely disconnect from the internet?

[Region_unlocked]

Originally Posted by YuS

what exactly do i disable?, i've tried disabling bd live..... do you mean just completely disconnect from the internet?

Yeah, try just turning off the wifi connection your system settings (or unplugging the cable if you're using a wired connection). Chip's right sometime's older BDs spend a lot of time trying to connect to dead servers when they're played in internet connected players. If they don't detect a connection they don't even try. I don't recall SotL being a connected disc though, could be wrong though.

[missC]

I am having the same problem with the same movie. It loads the piracy warning and then a digital download clip and then once it gets to the movie's menu, it shows a quick loading circle then black screen. No sound or anything. The pop up menu works but nothing else can be done. I have tried everything short of factory resetting the xbox. (I have a one S) I uninstalled the app multiple times, disconnected it from internet trying with no internet, then wired internet, then wireless internet, turned off the LIVE feature in bluray settings. I turned off resume playback. I turned off sharing of any kind with anything online thinking it might be a HDCP issue, which led me to change the HDMI cable, try other hdmi ports and factory reset my TV. I rebooted my internet modems. I am out of things to try. I tweeted XBOXsupport but they could not provide an answer. I took the bluray to a friends xbox one s and it resulted with the same problem (which I was kind of relieved). Both xboxes play any other DVD and Bluray just fine and Silence of the Lambs was working previously, it's in mint condition and I watch it all the time so I am really disappointed. I hope there is a fix for us!

[x melio x]

I have had this problem recently with X-Men 2, Mirrors, and another one I can't think of at the moment. It's quite frustrating and glad I'm not the only one.

[The_Donster]

Haven't run into this too much, but have been having issues with the laser being a little sensitive with some of my Netflix BD rentals as of late. Cleaned them as best as I could and still wouldn't play. Ended up watching a chapter downstairs on my BD player. What movie are you experiencing this in?

[x melio x]

I just tried turning my Xbox one offline. I put in the 2008 movie Mirrors with Kiefer Sutherland. Everything seems to load up fine previews and such and then when you get a picture of a loading screen for a lot of movies it pops up real quick then disappears and now I'm just facing a black screen. No sound, no chance to skip, nothing.