Help! BluRay disk not recognized at all

[goldie1970]

Consistent issue the past 2 weeks. If I put in a disk, the system doesn't recognize anything has been inserted. To be specific, it's not that the disk won't play, but the main menu of the system never changes to show that a disk has been inserted. I have to unplug and restart the system to get it to realize something is inside

Any help is appreciated!

[goldie1970]

Apparently caused by recent update....need to eject disc before turning off, and then use "power off" and not rest mode

Sucks, but worked when I turned back in. Disk read fine

[SDG]

Originally Posted by goldie1970

Apparently caused by recent update....need to eject disc before turning off, and then use "power off" and not rest mode

Sucks, but worked when I turned back in. Disk read fine

Yes. I've had the same problem since the latest update. If in rest mode and you eject the disk using the eject button; it will not recognize the next BD or DVD that is inserted.

A: wake the PS4 with the PS button and use the xmb eject button
OR
B: Insert your BD, get the corrupted data error, power off, power on

They definitely need to fix this.

[Derb]

Originally Posted by SDG

Yes. I've had the same problem since the latest update. If in rest mode and you eject the disk using the eject button; it will not recognize the next BD or DVD that is inserted.

A: wake the PS4 with the PS button and use the xmb eject button
OR
B: Insert your BD, get the corrupted data error, power off, power on

They definitely need to fix this.

Had this happen recently as well.